Log inRegister
Add a Review

DEAD SEA KIT

United States, Florida

Consumer reviews about DEAD SEA KIT

dawn7614
Oct 18, 2012

Dead Sea Kit

I applied for the trial kit for £4.95. I received it and then forgot about it due to memory problems. I am on a low income due to disability. I've now found that I have had £59.95 taken out of my account but have no warning. The bank is cancelling it but cannot get my money back for 24 hrs and I haven't got any money until then. The bank has given me a phone no but it just says if you do not know the extension that you want go back to main menu which it will not do so I can't even speak to anyone about it. Watch out otherwise you will suffer the same problem. i will never again apply for a trial kit. I haven't even tried it.

elaine
Oct 19, 2012

FRAUD!!!!!

I WAS TOLD I WOULD BE CHARGED $9.95 & THEY CHARGED ME $94.95.WHEN I PHONED THE 1 800 NUMBER, I COULD NOT CONTACT ANYONE!!!!!!TOTAL RIP OFF!!!!!!!!

ITSEDWARDW
Oct 22, 2012

WWW.DEADSEAKIT.COM

I ORDERED A SAMPLE TRIAL OF THERE PRODUCT AT A PRICE OF £3.95. & GAVE MY PAYMENT DETAILS,
THE PACKAGE WAS DELIVERY TWO WEEKS AFTER.
, NOW I FIND
THEY ARE DELIVERING ON A REGULAR MONTHLY BASIS WITHOUT ME RE-ORDERING AND TAKING £ 59.95. YES FIFTYNINE POUNDS 95 PENCE OUT OF MY BANK WITH EACH DELIVERY WITH-OUT MY PERMISSION.
THEY USE THE INITIAL BANK INFORMATION TO ACTION PAYMENT.

I FEEL THIS SCAM SHOULD BE STOPPED, BUT PHONE NUMBERS GIVEN ARE ANSWER PHONE MACHINES AND ARE ALWAYS ENGAGED (020 3642 9301.) SO ITS IMPOSSIBLE TO THE LONDON AGENTS,
PACKAGES ARE DELIVERED FROM DEADSEAKIT AT A 30600 IKIVA IN ISRAEL !.ADDRESS.

I HAVE HAD TO REQUEST A NEW BANK CARD AND PIN NUMBER TO STOP ANY FUTURE MONIES BEEN ILLEGALLY TAKEN. ITSEDWARDW.

agnes branch
Oct 22, 2012

Dead Sea Beauty Kit

I had a Trail purchase of Dead Sea Beauty Kit product, and was charge the one time fee of $5.95. No other fees was too have come from my bank account. I did not give this company(Dead Sea) permission to debit any funds for future payments of any kind. I have contacted my bank and inform them of the fraud. Hopefully this problem can be solve and Dead Sea won't be able to withdraw anymore money from my acc funds has made an negative withdrawn to my account which also has place unnecessary bank charges.

circuitparty2
Oct 24, 2012

I had problems with dead sea too, but was able to get it fixed

You might want to log into your account on deadseakit.com and check the option to stop any further ordering. With anything like this you have to follow deadlines and read all the fine print. MOST OF ALL YOU HAVE TO BE PERSISTENT WHEN CONTACTING THESE COMPANIES!!!! More than likely it will take you more than one try, even if they say they will return the money. They, like any company never want to have to refund their customers, and they hope that you will forget all about asking for the money, and never actually refund you until you ask a second time. remember be PERSISTENT!!!!

first email support@deadseakit.com

And to have it handeled with utmost urgency email alex@deadseakit.com

katieboo
Oct 24, 2012

deadseakit

I ordered "free sample" at a cost of £3.99 for p & p, product arrived and I was pleased with it, but a few days later £59. 95 was taken from my account!. Then they passed my card information onto a company called Lush which then took over £62 from my account! All this without authorisation! I have now cancelled my visa card and my bank is investigating. Surely this has to be illegal

Auntie Sue
Oct 29, 2012

dead sea kit

Have taken a total of about £120 from my account for a 'trial' kit. Have not been able to get in touch with them as support page keeps crashing. I have contacted my bank and cancelled my debit card so they cannot take any more money from me. Let them contact me and ask me to pay anything and I'll see them in Court x

Chachin
Oct 29, 2012

Dead sea kit

I have received a free trial kit which I want to return since it s a scam and they are going to bill my credit card and I did not authorized it. Can t find an address or a phone number nowhere on the net to return this product. Can you help me if so please email me the number or address at celinefortin@gmail.com

bobijoe
Oct 30, 2012

dead sea kit

i orderd free trial said only postage to pay at £2.95 and that was a month ago and then today 30th october £59.95 took from my account that is fraud and they should be made to refund its disgracefull im on jobseekers and thats nearly 2 wks allowance gone

hala
Oct 31, 2012

Beauty Kit Deat Sea

Hello there,

Complaint about the Dead Sea Beauty Kit

On September 2012 I signed into your Dead Sea Beauty Kit thinking that it was a free trial. I gave you access to my back account to take the postage change which was around £ 3.

I was shocked to discover that you changed me twice (September 25th and October 29th) each time a total of £ 44.95. I did not agree to this payment and I would like to pay it back and cancel my account immediately.
I tried several time to contact you to cancel my account without success, as I could not find any phone number or email to contact you.

I informed my bank and they will not authorise any more payment to your company. I am very disappointed with your product and your behaviour.

Mrs H. Evans
Birmingham
UK

hala
Oct 31, 2012

over charging Dead Sea Beauty Kit

Hello there,
Complaint about the Dead Sea Beauty Kit

On September 2012 I signed into your Dead Sea Beauty Kit thinking that it was a free trial. I gave you access to my back account to take the postage change which was around £ 3.

I was shocked to discover that you changed me twice (September 25th and October 29th) each time a total of £ 44.95. I did not agree to this payment and I would like to pay it back and cancel my account immediately.
I tried several time to contact you to cancel my account without success, as I could not find any phone number or email to contact you.

I informed my bank and they will not authorise any more payment to your company. I am very disappointed with your product and your behaviour.
Mrs Evans
Birmingham
UK

hala
Oct 31, 2012

B=Beauty kit

Could you please give me the address for Dead Sea Beauty Kit, so I can return the product. I am not happy with it and was over charged for it.
Thanks,
Mrs Evans

krishanthi
Nov 1, 2012

over charge on dead sea kit

tried sample for £3.95. Now they have taken £59.99 from my account unauthorized

jenny-london
Nov 3, 2012

dead sea free trial

I was also a subject to this scam there are things you can do girlies, first I also tried phoning the company to return my free trial as I was led to believe that a free trial is what it is but ohhhhh noooooo you dont get nothing for free, thats when i should have realised what a scam it was, after trying to contact the company and sending numerous emails that were ignored I phoned my bank and explained the whole scam they then cancelled my debit card so that the company isnt able to take money from my account.
GIRLS CANCEL YOUR CARDS THAT THIS COMPANY HAVE ON RECORD ITS THE ONLY WAY GOOD LUCK
From Jenny Harris LONDON

jan rawden
Nov 6, 2012

deadseakit

I ordered what I thought was a free sample of this product just paying the postage and packing of £3.95. I have just looked at my bank statement and find that hey have deducted £59.95. On looking at some reviews where other people that have done the same thing,sayingy that this "Company" will be taking this amount out of their accounts on a monthly basis as it was a 14 days free trial not a free sample. If in these 14 days the account wasn't cancelled they will need full payment. I am a pensioner and cannot afford to have £59.95 taken from my account. I feel that I have been misled (and I feel very foolish) that I didn't read all the terms and conditions. My bank is going to monitor my account and refund me any further deductions, but It seems that this is some sort of scam. My only consolation is that I am not alone in this and hope that other people will not fall into the same trap.

bathsheba2
Nov 7, 2012

dead sea kit

i cannot find an e-mail address to get the number they request you put on the package when you want to return the product. The original email address that i did get a reply from now comes back as failed. so how do i get to cancel myself out of this catch 22 situation?

carol small
Nov 7, 2012

deadseabeauty

i have like the rest of the people out there have been totally taken for a mug !!!!!!!
free trial my backside been charged £ 3.95 on the 8th of october then a futher £ 59.95 on the 25th october so angry !!!!!!
complete con artist these people should be stopped !!!

brenda@batrick.karoo.co.uk
Nov 8, 2012

Brenda@batrick.karoo.co.uk

You have taken £ 59.95 from my account as i did not want the cream i went away just after the sample arrived. i need money put back in.order number ID LJC -E7CYD Mrs Brenda Batrick

Triss
Nov 12, 2012

Dead Sea Kit and Collengenta

I ordered both items after 12 midnight a week ago. Sucked in by the word 'Free trial ' I didn't read terms and conditions so thought they were samples and I won only be charged for post and packaging. I received confirmation email straight after ordering and thenit was brought to my attention that I would be charge €89.95 for each item. I realised it was a scam as authentic purchases online always make sure the buyer is aware of how much the product is upfront. I straight away an email to cancel the products, this was within 20 minutes of ordering and I received an email stating that it was too late to cancel and the ordered had been created for shipping. I received the beauty kit after two days but the Collengenta hasnt arrived and its been ten days since I ordered. I've cancelled my credit card so no payments can be taken. This is a complete scam.

aesoverall
Nov 17, 2012

Deadsea Kit

I went to COSTCO online to search for a sectional sofa and was prompted to complete a survey at the end of which I was offered a FREE GIFT. I selected the DEAD SEA BEAUTY KIT, for which I was told I had to pay shipping costs of $5.95. I submitted my credit card information for the shipping costs and I received the trial kit a few days later, however, when I received my credit card statement, I noticed that not only was I charged $5.95 but I was also charged an extra $94.00 by DEADSEA BEAUTY KIT, but did not receive an extra kit! I read the fine print and nowhere did I see a clause indicating that I agreed to take further orders. This was supposed to be a FREE GIFT! for heavens sake! This company is very dishonest and even if I like their product, I will not order it because of their sneaky, unprofessional sales method! I have contacted my credit card company and I refuse to pay for a product that I did not order. This company must be stopped from ripping off members of the public!

Brigett
Nov 19, 2012

Lush Illumination

To Malaika and yvph:
I have a phone number for Lush that has been working for me for all the problems I've had. Customer service has been working over-time to help me. They told me there was a back order for some of their products and were more than willing to work to with me on the charges. I called 888-239-1370. I don't know the UK number, but their email works wonders: support@reliablecustomerservice.com. Last time I called I asked them about Dead Sea Kit and they even had a number for me to call them! I guess they are sister companies that advertise together (that's what they said anyhow). 800-717-5794 for Dead Sea Kit. Good luck!

lisa logan
Nov 19, 2012

deadsea crap

there was me careful as ever, and then i see the trial for this miracle kit for only the price of postage £3.95. i ordered it and hey presto, less than 2 days later it turns up on the doorstep trussed up in CLING FILM LOL all the way from Israel, straightaway went back online to find out i hadn't read small print with all the people above have stated. panic set in , i called them in finchley[recording that goes nowhere}, went on there website and cancelled immediately< found there email and replied to them stating im sending it back. they replied stating i must provide them with tracking number and proof of a registered return {registered meaning signed for lol to a blinking p.o box number, on your bike deadsea< if they don't get it they wont get no money out of my account cos there f... all in there.
cheers folks and beware x

tammy1906@live.co.uk
Nov 30, 2012

deadsea kit trial

cant believe they have had my pants down!!!!!!!! it was made out to be a trial price offer totally been misled will b gettin to the bottom of this like. i will take hem by their short and curlys and show them how it feels.

aameta
Nov 30, 2012

Dead sea beauty kit fraud

This company is complete fraud. I ordered the trial kit of it for 3.99 and today when i checked my account, they have stolen 87.95 GBP from my accpount without my consent. how can they do this?? I want my money back. can smbody help...

emjay
Dec 3, 2012

deadsea beauty kit

Deadsea beauty kit returned to a p o box number 5381 on the day after it arrived, as it was not made clear that it was whole kit and not just a sample, as advertised.

I spoke to an american lady called emily on 0800-014-8149 who assured me that the automatic billing and delivery order would be cancelled and that my account would not be debited. This has not happened my account has been debited £87.95 and appeared on my statement today.
I understand that there have been other people in this position and would appreciate any help you can give to get this situation sorted out.

Many thanks

Marion Joyce (marjoy.joyce79@gmail.com)

Add a Review about DEAD SEA KIT

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    nts.org.pk - SSU physcomatric test result complain.
    Sir mery sath na insafii hoi hai ssu ka physcomatric test...
    Royal Migration - Money looter (Honest to god)
    ‼️‼️THIS IS A FAKE CONSULTANCY ‼️ THEY...
    MoneyCatch Review - Moneycatch contacted me and asking for personal details
    I have Been contacted by Money Catch staff, After having a...
    TVLAND NETWORK - Everybody Loves Ray,ond
    Everybody Loves Raymond is one of the few family type...
    club factory - Fraudulent Services Fake People
    I'm appalled by the way I'm so far treated by...
    Multichoice DSTV - miss
    hi there I just want to decrease the fee that I am...
    Alcon contact lens rebate - Not a scam just no customer service
    I usually do not write reviews, but I am very disappointed...
    Cellular Outfitter - CELLULAR OUTFITTER
    STAY CLEAR, CLEAR AWAY FROM THESE SCAM ARTISTS. It...
    STC Saudi Arabia/Sawa Card - deduction
    kindly please help every me every message i received its...
    Cardingmafia, blackstuff Scam, WU transfer scam - Credit Cards
    Hi, I am Juergen. I am back. Bedit preloads cards, Wester...
    Loancare Servicing Center Inc. - Escrow shortages
    Loan Care took over my loan and since then my house...
    JustFly.com - Justfly.com fraud company
    Don't go to this website justfly.com, this is a scam...
    TradeKey.com - Choose Tradekey for Scam-free Business
    I love trading from Tradekey, the top-secret is to find a...
    self employed - Scammer Alert!
    Check he's photo so you guys can be warned...
    self employed - Scammer alert!
    The scammer is under the named of frank lee chen...lucky i...
    club factory - Club Factory - Horrible
    Club Factory is a worst site ever to shop. The quality of...
    Family Feud - Family feud please come to canada
    Hi I live in Canada and just wondering if family feud...
    Cellular Outfitter - Customer service? ?
    I placed a order over a week ago and can not get a...

    Share this site with others

         
          

    Recently Updated Reviews

    nts.org.pk - SSU physcomatric test result complain.
    Sir mery sath na insafii hoi hai ssu ka physcomatric test...
    Royal Migration - Money looter (Honest to god)
    ‼️‼️THIS IS A FAKE CONSULTANCY ‼️ THEY...
    MoneyCatch Review - Moneycatch contacted me and asking for personal details
    I have Been contacted by Money Catch staff, After having a...
    TVLAND NETWORK - Everybody Loves Ray,ond
    Everybody Loves Raymond is one of the few family type...
    club factory - Fraudulent Services Fake People
    I'm appalled by the way I'm so far treated by...
    Multichoice DSTV - miss
    hi there I just want to decrease the fee that I am...
    Alcon contact lens rebate - Not a scam just no customer service
    I usually do not write reviews, but I am very disappointed...
    Cellular Outfitter - CELLULAR OUTFITTER
    STAY CLEAR, CLEAR AWAY FROM THESE SCAM ARTISTS. It...
    STC Saudi Arabia/Sawa Card - deduction
    kindly please help every me every message i received its...
    Cardingmafia, blackstuff Scam, WU transfer scam - Credit Cards
    Hi, I am Juergen. I am back. Bedit preloads cards, Wester...
    Loancare Servicing Center Inc. - Escrow shortages
    Loan Care took over my loan and since then my house...
    JustFly.com - Justfly.com fraud company
    Don't go to this website justfly.com, this is a scam...
    TradeKey.com - Choose Tradekey for Scam-free Business
    I love trading from Tradekey, the top-secret is to find a...
    self employed - Scammer Alert!
    Check he's photo so you guys can be warned...
    self employed - Scammer alert!
    The scammer is under the named of frank lee chen...lucky i...
    club factory - Club Factory - Horrible
    Club Factory is a worst site ever to shop. The quality of...
    Family Feud - Family feud please come to canada
    Hi I live in Canada and just wondering if family feud...
    Cellular Outfitter - Customer service? ?
    I placed a order over a week ago and can not get a...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username