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DEAD SEA KIT

United States, Florida

Consumer reviews about DEAD SEA KIT

jazzy lady
Feb 10, 2013

Collage at

I ordered my free trial of the 2 Deadsea products for $6.95 and received them, did not know that if I didn't send it back before the 14 day trial was over I would be charged full price for the products. This is a rip off I did not order anything other than the free trial samples. I called them and spoke to 2 very rude sales associates both of which I could not hardly understand a word they were saying. Please tell your friends to stay away from this company and their so called free trials. To me there is nothing special about their products I could likely by a product from Walmart that would work better... Very unhappy consumer

tracyjane
Feb 11, 2013

deadseabeauty

I have been charged for my free trial, and have not received the kit.

Suzywow
Feb 11, 2013

Dead Sea kit trial

People DO NOT DO IT!!!! This is a scam they are making a fortune out of everyone, pls read there terms and conditions.
You can't even open the trial as you will be charged full price for being used, it has to be sent back unused.
If they have taken money from your accounts go to your bank and explain it is a scam they will investigate for you if you used a visa you may be able to claim it back.

angelathomson
Feb 11, 2013

DEADSEAKIT

I Also was a victim of this scam and i realized it was a scam right away. So i cancelled my card within 10 minutes of the transaction. Does everyone get billed the 89$ right away or 2 weeks later?
If I cancelled my card numerb there is no way for them to charge me right?????

angie64
Feb 11, 2013

dead sea kit.

Received the active serum and was so delighted with it I decided to sample the kit and applied for the samples. That was 2 weeks ago and no sign of any products. To make matters worse instead of taking just 7.95 euro p&p they took 108 euro. I'm livid.

susanriddell
Feb 18, 2013

cancell

I recived my order on fri 2013 with no paper work. I was stupidly thinking this was a fee tial till i read peoples comments i have sent a email to cancel so i am cancelling on here too what a scam

sandlyn
Feb 20, 2013

Dead Sea Trial Kit

I was looking for a moisturizing cream for dry skin. Happened to come across an ad for a sample of a Dead Sea Kit that included a day time, night time moisturizer and a undereye cream. It was a free kit and all I had to pay was $9.95 for shipping and handling. For some reason a couple of weeks later I get charged $149.95. When I call the fraud squad at my bank they advise me that I signed up for an auto refill of this product and I would have to get ahold of Dead Sea website and advise them I wanted to get off the auto refill.
I emailed Dead Sea and I tried to make them understand that there was no mention of an autorefill. Believe me I would never have ordered the product in the first place.
They in turn advised me that in the fine print that I obviously must have read everything is laid out and I am now responsible for the charges.
All I wanted was the kit that I ordered, there was no fine print it was just a free sample. I cannot make these people understand. Even in their fine print which I have since found they detail that sometimes they do have these free sample offers and no other money is required.
I cannot even use this product as I have tried twice and have experienced a severe reaction both times.
I would advise anybody to stay away from this company.

migizi
Feb 20, 2013

dead sea free sample

I also gave my credit card info to this company and realized 2 minutes after I received the confirmation , in the very small print that I had 14 days to review and, if not returned would be charged 150.00 cdn. I immediately emailed back to the sender and requested to cancel. They ignored me untill the next day and said they had sent it. I have emailed back and forth as I did not receive the promised confirmation of shipping, or a tracking number, and that they could not have possible mailed it that fast. They have deducted the 5.95 from my account for the sample, although I did try to put a stop on it. I did receive the email today saying it was shipped. (so they obviously lied) I am going to send it back to the address it came from, not the Israel address as it will cost an arm and a leg. I have also registered a complaint with internet scams. I have sent an email to all the companies they have logos for on their site, advising them that these people are using their logos. I am cancelling my card so that they can take no more money.

jvzo
Feb 21, 2013

Returning Dead Sea sample

Migizi, I have the same history as yours and my ADVICE is CANCEL YOUR CREDIT CARD RIGHT AWAY BECAUSE EVEN IF YOU RETURN THE STUFF, THEY WILL CHARGE YOU THE $149. That's what happened to me and I'm now trying to dispute the charges with my credit card company as I have proof in the email I sent to refuse the trial I had ordered.

migizi
Feb 21, 2013

dead sea

After 2 days of dealing with these people and their lies, my package arrived, and I called my post office(as I have a PO box) Asked if it came and told them to return to the sender (which was an address in Woodbridge).... I have cancelled the card involved in this. see below the response when they found out I had returned to sender, and NOT the Israel address. Keep fighting people, dont let them take advantage of you!!!!!

We were informed by Canada Post that you have refused your parcel. Please note that your trial package has not been activated and you won't be charged further.

Regards :)


Customer Satisfaction Specialist
Dead Sea Beauty Kit, a product of DS Marketing Limited
www.deadseakit.com

Sharon Reid
Feb 22, 2013

Collegenta free trial sample

I paid £2.05 postage and wondered what they meant by if you dont like this you wont be charged further, I keep emailing i dont want it, dont send it its a con. They sent an email offering cheaper charge they are not listning, I have contacted my bank because it states they will take £97 out of my bank if i dont send it back in a fortnight! I told them I have contacted the fraud squad and they have send and email with this address: Collegenta, c/o Paloma Dead Sea Ltd, PO Box 5381 Caesarea 30889 Israel, and actually had the cheek to state the return is solely your bear!

jules g
Feb 23, 2013

collagenta

I am stil within my trial period .. I now realise thsi scam
This is how they are advertising as the question " Is this really a free trial "
Yes, it most certainly is! You’ll receive the Collagenta product free to try for 14 days – paying only for the aforementioned shipping and handling charges. Once you discover that this Collagenta stuff is, indeed, the real deal, simply head back to their official site and order yourselves a full supply of the stuff. It really is that simple!

IMPORTANT NOTE: As we instructed above, it’s not what you would call a universally free trial. You’re going to need to input the official Collagenta promo code SPRINGTRIAL (in all capital letters as its case sensitive) in order to receive your free 14-day trial supply.

This is a limited time free trial offer, though, so be sure to take advantage of it while you still can and discover why vast legions of women have officially begun swearing by the glorious fountain of youth that is the Collagenta Skin Care Serum!

This is laughable .. I have number 1 cancelled my card so no payments can be taken by them
number 2 emailed them to say I want to return the crap creams and serum

They have emailed me back offering the cream and serum at £49.99 each

I have emaiiled them back asking for the UK address to return and then they can forward it on to Israel themselves and also stating that i have contacted watchdog and Martin Lewis ... I will put my email on if anybody would like to see it
I have advised them that are to make no attempt to charge my card as i have canceled it with the bank and if they attemt to i will take legal action

I am shocked that so many women have been conned out of hundreds of pounds and the chances of them getting it back are very slim .. I also pointed out that these returns may be recycled and sent out to new innocents !!!! as i dont know about anyone else but the boxes were sellotaped and didnt look like full pots to me when i got mine .. Who knows whose fingers have been in these jars ... health and safety springs to mind

Anyway I await a further email apparently my trial ends on 4th march

Lets shut this comapny down and facebook should be bombarded with complaints for allowing it to advertise on it

JG

Christine Costin
Feb 25, 2013

deadseablue and collagetallux

scam scam scam they have taken more than £200 from my credit card money i haven't got i have emailed CAB with regard to them been in touch with my credit card company and they are in the process of sending me some forms to fill out because i didn't authorise them to take this money fingers crossed that something can be done about them after all the emails that they have replied back to me have said it was a 14 day trial and because i have passed the 14 days and used the products i can't return them ...so if it is trial how you supposed to not use the products.lesson learned and i aint letting this matter drop.

JackJack
Feb 25, 2013

Dead Sea Beauty Trial

I had the same thing happen to me and have just been on to my bank after several unsatisfactory emails with the Dead Sea Beauty company. Dead Sea basically told me that I had signed up to them and agreed to their terms and conditions. This is absolute rubbish as I would never pay £97.25 for 3 tiny pots of cream that brought me out in a severe rash. My bank have been absolutely brilliant and I don't need to cancel my card - they will not allow any money to be taken from my credit card without my authorisation especially from companies like the one above. I feel so stupid for being taken in by this con and I agree with the other people on this site - it should be stopped. For me £97 is a lot of money and could be better spent on other things - they must be making an absolute fortune out of ordinary hardworking people. Should not be allowed.

migizi
Feb 27, 2013

dead sea beauty

I cant BELIEVE this. Last night my husband was on the Canadian Tire Website, and the gift offered after the survey was this piece of crap scam. I will be writing Canadian tire today.

unintended
Feb 27, 2013

DS Marketing

I ordered this product on a 30 day FREE TRIAL! Just £3.95 post and package to pay and if i didn't like the product return within the 30 days. The full cost of the product was not made available to me, and I actually, because of that, cancelled the order within 5 MINUTES of placing it. They failed to cancel the order and responded to me that they had shipped it, apparently within 12 hours of the order being placed despite their Ts and Cs saying cancel within 24 hours with no charges made!

I emailed them and got a few snotty responses but still no return address. I have today contacted my credit card company to find that this fraudulent (my opinion) company is trying to charge £97 to my credit card account. Needless to say a dispute is being launched, I have cancelled the card so they cannot come after it again, and I will go to the police if necessary!

Wouldn't mind but this was on Facebook. I am contacting FB to advise them of this despicable company!

Good luck everyone, and if all else fails, launch a dispute with your card company, keep all email correspondence between you and DS and cancel your card!

eva t
Feb 28, 2013

dead see products...scammed the scummers ;)

thank you to everyone posting the complaints which helped me a great deal. I also seen an advert for free trial creams where I had to pay just P&P. After ordering 2 kits i was charged £9 total for p&p and my bank rung to do a check if i authorised those payments. I said yes but then went on the internet and researched the company and all the complaints and rung my bank back the same day I made the order and cancelled my card and the scummers wont be able to charge me any more in couple of weeks. I will have their product by the time they will want to take the big charge and of course the card details they have dont work any more. as i read here its not worth it sending the product back as it will be opened and used with pleasure .....I am sorry for all the innocent people who ended up paying. Thank you for helping rest of us as I could get out of this problem financually unharmed thanks to you all.

eva t
Feb 28, 2013

collagenta and dead sea kit scummed the scummers

I ordered 2 packages dead sea kit and collagenta today. My bank rung me to check if I authorised those payments. I said yes. Then chcecked the company and saw internet full of complaints. As the rest of you I thought its free the ad never said it has to be returned after 2 weeks. As I read the complains I realised I will never get the refund if I return the products or not, they will charge me the full product rediculus prise so I rung my bank. Told them to cancel my card the same day I made the order so I know they will not be able to charge me more than they did today which was p&p £9 total for both parcels. When the cosmetics come I will enjoy them to fight back for all the people who were scummed of 100s of pounds. And the scummers can try to take the rest of the money ha ha as the card details are given them are already in bin cut up and blocked...thank you to all of you who worned me.

eva t
Feb 28, 2013

collagenta on fb

I ordered 2 packages dead sea kit and collagenta today. My bank rung me to check if I authorised those payments. I said yes. Then chcecked the company and saw internet full of complaints. As the rest of you I thought its free the ad never said it has to be returned after 2 weeks. As I read the complains I realised I will never get the refund if I return the products or not, they will charge me the full product rediculus prise so I rung my bank. Told them to cancel my card the same day I made the order so I know they will not be able to charge me more than they did today which was p&p £9 total for both parcels. When the cosmetics come I will enjoy them to fight back for all the people who were scummed of 100s of pounds. And the scummers can try to take the rest of the money ha ha as the card details are given them are already in bin cut up and blocked...thank you to all of you who worned me.

meesimouse
Mar 1, 2013

took money from my account

paid 1.95 for free shipping for 3 free samples never authorizred for them too take 149.00 never even got the product deadsea kit you took advantage of a diabled mother and you yook money out of my childs mouth.

zemanel123
Mar 1, 2013

dead sea kit

This is a Scam my misses just got stollen for 180 pounds, when she was just supposed to pay the ship fee.

Lets put this guys where they deserve to be PRISON and then rappe them with theyr one creams

catalinsc
Mar 1, 2013

Dead Sea Collagenta

I also got a pop up on the screen and I ordered the free products Collagenta and Dead Sea Beauty kit. However, after reading all the complaints on internet I contacted the Police who asked me to contact Canadian Anti-Fraud Agency. They opened a file and asked me to cancel my credit card immediately, scan the computer for malware and cancel my email. I did all this and returned the product to the sender in Ontario without any additional cost to me. I am planning to contact CBC Marketplace as well. If you feel you got scammed report it!

new forest lady
Mar 1, 2013

dead sea kit

I also applied for the beauty kit and in a rush to take advantage of this " great time-limited offer" I had ordered the creams without reading the small print hidden away at the bottom of the page in very faint print. Thankfully I cancelled my credit card starightaway and although I have been charged a total of £7 in postage I have not been billed again. I tried to cancel the order but as everyone has already said I was advised that the creams had been posted, although they took 12 days to arrive. I do not intend returning the creams as it will cost a fortune to return them to Israel with the tracking information they are requesting. Also what is the point in returning creams which have been tried and found to be nothng special - not worth 1% of the amount they want to charge.

My advice to everyone is to cancel their credit cards immediately they realise this is a scam so nothing further can be taken from your account. It is a simple procedure and will hopefully prevent any further amounts being taken from you.

I do hope facebook do something to stop these scammers advertising on their website. I have reported the site but to date they still seem to be operating.

yenleong
Mar 1, 2013

want to return the kit

how do I contact to cancel the order?? I do not want to pay for the trial kit. this is fraud

shelleyt
Mar 3, 2013

dead sea

wabting to get hold of someone to talk about theorder i have ... got the product need to send it back but have no address,... was all this a scam as i a reading all these complaints with this copany....

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