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Hayat Vacation

United Arab Emirates

Consumer reviews about Hayat Vacation

anilkumar
Mar 19, 2019

Hayat Vacation

United Arab Emirates
www.hayatvacations.com

Hayat Vacation Complaint

I, Anil Kumar would like to make a formal complaint through online means that I received a call from Hayat Vacations and was told that I won gifts. Upon arrival, I was forced to buy their package which I had purchased because they told that it is the Hyatt Group. They are misleading innocent people by using Hyatt Vacation Club name which is actually a huge & reputed company. There’s no proper customer service and no body even speaks with me in a nicer way. They had delayed the service so much that my travel date is crossed and they say “don’t worry, you can go next year”. I strongly feel that they are running a SCAM and it’s a FRAUD company. I need support from the other members of Hayat Vacations to help me get my money back. I am sure there are other people too who are suffering with the same and can contact Dubai Economic Department +971 4 4455555 or you could also email them.

MGaggle
May 26, 2019

Hayat vacations Scam to fool people

I am a resident of Dubai. I received a call from Hayat Vacations and was told that I will get gifts if me and family attend a presentation on their vacations package in Hayat palace hotel Deira . Upon arrival, I attended the session along with my wife and children and they handed over to me vouchers for 4 people buffet at the café galleria at the Hayat Palace restaurant. However, when the restaurant declined to accept vouchers, I was a little suspicious. Based on further discussion with hayat vacations team, it was told that that they had over issued vouchers and restaurant could not take the orders. Accordingly, they informed me to not use their vouchers for the restaurant and promised to offer me other vouchers from another restaurant later. But till date they have not issued any voucher nor any response. As suspected earlier, they are cheats who are designed to dupe people. The customer service staffs are the biggest liars who only can fool people with their smooth talk. High time authorities put these thugs behind bars.

Chloetan
Jun 23, 2019

Hayat Vacation is a SCAM

Me and my wife went to their presentation and it just take one “travel voucher” prize which is the way they called us. Because of their promising package we are able to purchase but after many months and decided to use it they can no longer talk to us and no one is answering from us. They are scammers and your travel voucher is good for nothing since you need to pay for it for reservation fee of 300. I wonder how these people sleep at night knowing they are doing bad and knowing that they feed their families from scam money. Hopefully no one will be trapped on their tactics like what they did to us. I just pray that whatever they do will come back to them 10 times wrathful to the and especially to their families. I pity them.

Akshavee
Jul 4, 2019

Hayat Vacation cheater

Same happened with me and my husband. They sold us the package worth AED 10,000/- along with a holiday voucher with 5 destinations. But now noone is responding to us no matter how many times we call. There is no reply to our emails. We were given stamped documents but I don't know what to do with it. I have noticed that all the above complaints have been put up this year itself in 2019. We should collectively do something about this. Afterall it's our hard earned money.

Response Team Hayat Vacations
Jul 23, 2019

Response From Hayat Vacations

Dear Mr Anil Kumar,

We have verified our records and understand that you are not our member or customer, nor have you attended our presentations. We'd like to learn more about your specific concern and make the things right if you are a genuine customer. If you wouldn't mind, kindly give us a call @ + 971 4 293 8500 or email us @ [email protected] at your earliest convenience or kindly share your contact details. We look forward to speaking with you.
In case this is a fake review please note that we have updated this to the Cyber Cell / Criminal Investigation Department etc to take the required action.

Regards
Response Team

bjawabajwa
Sep 2, 2019

Hayat Vacations is Fraud

Dear All,

I am also victim of this hayat vacations in august got package of 12,750 AED so same nobody responding on any contacts either land line mobiles email nothing, means they are totally in fraud business let us all meet together and complaint to Dubai Economic or Consumer Department for raising our complaints, above all persons did not mentioned any way to gatherer us all

As I created email to make us contacted each other and gather to go Dubai Police and other Dubai Departments
Please all victims can email [email protected] so we can conversation for further as well

Thanks
Muhammad Bajwa

ANWAR
Oct 2, 2019

Hayat Vacations Fraud

Dear All,

Please note that Hayat Vacations is completely fraud.
They sell you the package with false promises and even promise the full refund on cancellation with in a week.
I purchased a package of AED 15300 on 20th June 2019 based on the promise of Sales Executive Aakash and his Sales Manager Raza that it can be cancelled with in a week and full refund will be given.
I cancelled it on the same day on account of personal reasons and refund has been promised by the Management of the company.

The Sales Executives they employee are not permanent employee and are working on visit visa. Now all the contact numbers given by Hayat Vacations are switched off and they never response to emails.
I already have the contacts of 3 people who are duped by Hayat Vacations and we all are going to register a complaint with Police and Court against Hayat Vacations.
Please be aware and do not buy any product from Hayat Vacations.
If you already have been cheated by them ,please contact me to fight this fraudster.

Regards,
Anwar Shareef
###

Samina
Oct 11, 2019

Fraud

Hi there all first of all im thanking all people here who had gave reviews on hayat vacations you people had saved me by getting victim yesterday i went for the session they handover me the free vocuhers after taking 2 and half hrs and they had convinced us fully to take there package my husbnad is a buisnessman they must hav checked us on our given website of our company befre entering the room and as our intrest of Europe trip they came to know they showed us 22750 dhs package my husband got convinced because he knows the europe cost will be more than that and he asked to give some contract papers to be signed but they dont have any they were writing on plain paper even they dont have any brochures and we had a doubt and asked for one day to think over it but they dont want us to leave widout payment however we escape from there with the free vouchers and thought to search abt them and i did and i found this page i realized that they are giving different packages to different customers by looking there occupation my Allah saved me by this big scam and im writing this so the other people also get alert thank u once again each people for the genuine reviews and saving other people god bless.

Neeraj
Oct 23, 2019

Neeraj

I am also a victim of hayat vacation people. They are fraud. I am also seeking refund of my money but they are not replying.
Let's join together and go to the police together.

Vid
Nov 14, 2019

Hayat Vacation biggest scam!

This company is a fraud! They sell you packages with all false promises. We have been trying to get in touch with them but they don't respond to any emails nor to our endless calls. If by mistake they do answer our calls then they say we will get back to you and never do! It's been about a year that we bought vacation package from them and till date haven't been able to use it. I am glad atleast other people have a chance to read reviews about them and stop making mistake of joining hands with them like we did. I am sure our hard earned money is gone now and I have come across many more who have been fooled by them but not everyone posts. I urge every victim to come together and complaint about them with me.

unknown029
Nov 14, 2019

Same Issue

Hi please check your inbox

namgel.001
Nov 28, 2019

Same Issue too

me and my relative went to their so called "you won voucher and claimed it" , they got us here and now we try to contact the manager and the sales executive , but we didn't hear any response. does any one here claimed their so called "BENEFITS" ? i'm very curious. please send me email [email protected]

J12345
Dec 11, 2019

Hyat vacation is scam

I have taken the membership of Hayat Vacation on 14 Dec 2018 and received Signature membership number HVAUH 200107.
As per Contract I am Entitled for 54 Flexible Night Free Holidays stays valid for 10 years. ( refer attached Welcome letter from Hayat Vacation)
I paid the full membership amount of AED 38,000 in single payment.

To avail the Free Holidays stays as per contract , I given request on 26 October 2019 to book family room in 4 star hotel booking in dubai for dec1-2 2019.

My request Mail was acknowledged by Hayat Custumer care ( all correspondence in appended mail). But at the last moment my request for room booking was not entertained and we were denied service as per the contract.

Again we request for Room booking for 1-2 January 2020 and same not entertained and getting no response form the Hayat Vacation. No phone is responded.

In view of the above, I request Hayat to cancel my Membership and return my paid amount.

In absence of any response , am left with no other option but to I do complain and to approach Dubai Economic Depatrtment and Consumer right department.

Details of Hayat vacation.

Hayat Vacations - A Division of Hayat Loyalty Card Services LLC
Address: Office No 410, 4th Floor, Al Makateb Towers Near Deira City Center - Dubai

Contact : 04 293 8500

Reservation Team: Mr Ibrahim: 0585845771

CMD: Mr Umar S

monsor19
Dec 14, 2019

Hayat vacation fraud

one day suddenly I received a call from hayat vacation company, they said I won some vouchers collet it the same day,I told them today is not possible, they said they arrange presentaion & booked hall room, more people will come, then I attend their presentation with my wife(it was only drama)I saw each table single couple only they convinced people but I didn't understand planing,after that I buy one package which is they told half discount but it is not, I checked other travels , I joined 24th of sep 2019,
I got package 8000aed but I paid only 700 aed & I received hayat vacation loyalty card.
after 1week,
1st i called to branch manager Sayed majid but his number is switch off after I call customer care and request to them for cancel my membership, because I have some finical issued,I can't afford this amount that's way,they said my request forward to hayat concern department, it was November 5th, after that I sent email & called so many time, nobody received my call and no more response yet..... what should i do now? I'll refund my payment?
plz suggest me someone...



contract me
[email protected]

Thanks

unknown029
Dec 15, 2019

Fraud

It's better if we post all the complaints directly to their google review so everyone will see there how they fooled us.

Sojo3311
Dec 21, 2019

FRAUD

I have also been cheated by these FRAUD group since June 2019 paid Aed 16,000/- no one picks calls, no response to emails, i visited there office directly many times but they keep saying tomorrow or next week everything will be ready for my travel; now my travel date with my family also crossed you can't trust this group. I have already put complaint in Dubai Economic Department.

Has anyone got any refund back or any response from Dubai Economic Department after putting complaints.

animeshs
Dec 23, 2019

Fraud by Hayat Vacation

We have taken thei Sgnature membership "HVAUH 200107".of Hayat Vacations - A Division of Hayat Loyalty Card Services LLC, Dubai on 14 Dec 2018 after making full payment of amount of AED 38,000 in single payment at Bab Al Qasr Hotel , Abu Dhabi.
As per Contract I am Entitled for 54 Flexible Night Free Holidays stays valid for 10 years. ( refer attached Welcome letter from Hayat Vacation)


To avail the Free Holidays stays as per contract , I have given request on 26 October 2019 to book family room in 4 star hotel booking in dubai for dec1-2 2019.

My request Mail was acknowledged by Hayat Custumer care ( all correspondence in appended mail). But at the last moment my request for room booking was not entertained and we were denied service as per the contract.

Again we made request for Room booking for 1-2 January 2020 and same was not entertained and got no response to my mail form the Hayat Vacation received neither my phone is responded.

In view of the above, I requested Hayat to cancel my Membership and return my paid amount.

In absence of any response from Hayat , am left with no other option but to I do complain and to approach Court against the Fraud and seek legal opinion.

Details of Hayat vacation.

Hayat Vacations - A Division of Hayat Loyalty Card Services LLC
Address: Office No 410, 4th Floor, Al Makateb Towers Near Deira City Center - Dubai

Contact : 04 293 8500

Reservation Team: Mr Ibrahim: 0585845771

CMD: Mr Umar Sajid : 0558575774

umairmonu
Jan 5, 2020

Hayat Vacations is completely fraud.

Dear All,

Hayat Vacations is completely fraud.

5 months i have been chasing for my money still no response. Please be aware and do not buy any product from Hayat Vacations.
If you already have been cheated by them ,please contact me to fight this fraudster. my email id is [email protected]


Regards,

j_iitkgp
Jan 5, 2020

Hayat vacations - Beware of this Scam company

Please also put this review in Google reviews for more visibility on this Fraud Company!

We have taken their membership making full payment of amount of AED 20,000 in single payment.

To avail the Free Holidays stays as per contract , I have given request in October 2019 to book family room in 4 star hotel booking in India for Dec 2019/Jan 2020.

My request Mail was acknowledged by Hayat Custumer care ( all correspondence in appended mail). But at the last moment my request for room booking was not entertained and we were denied service as per the contract. ONLY TIME DELAY and FALSE PROMISES!

no response to my mail form the Hayat Vacation received neither my phone is responded!

In view of the above, I requested Hayat to cancel my Membership and return my paid amount.

Please approach Dubai courts against the Fraud and seek legal opinion.

Details of Hayat vacation.

Hayat Vacations - A Division of Hayat Loyalty Card Services LLC
Address: Office No 410, 4th Floor, Al Makateb Towers Near Deira City Center - Dubai

Contact : 04 293 8500 (This numbers are not working now)

Reservation Team: Mr Ibrahim: 0585845771

CMD: Mr Umar Sajid : 0558575774

Shibutp
Jan 7, 2020

Fraud

I took premium Membership and paid almost Dh.38,750/- . To get any of there services I need to make lot of followups and need to visit them to get things done. I am fedup with this people. Finally I asked them to refund.

ITS A FRAUD COMPANY BEWARE.

I want to register complaint against them please sugest. If anyone received refund please advice.

Sojo3311
Jan 10, 2020

Alert

Dear All

Those who have been trapped.

Please approach Dubai courts asap with all u r documents seek legal opinion.

You will not get any services from them ...

khalidnwar
Jan 13, 2020

Hayat Vacations is fraud.

I was also cheated by Hayat vacations. If any one of you have filed a case against them please let me know. I will also join to fight for heard earned money.

Email me: [email protected]

DBP
Jan 17, 2020

Hayat vacation

Hayat vacation is Fraud!!! be cautious.
Hayat Vacations are not fulfilling the contractual benefits agreed with them and are fraud. luckily I got Europe tour last year after lot of followups/stress and some of the amount is recovered. I requested further bookings through call /email, no use.
I hope people learn form this review...do not fall in this trap of holiday companies.

Rica
Jan 22, 2020

Hayat Vacation is Fraud

Hi All,

I have the same problem as you guys, last June 1, Hayat Vacations reach out to me and informed that I won a voucher vacation to Thailand. Since I am planning a vacation to Thailand I went to the venue only to be offered a membership package. They've force me to join the club. The membership package offered was 19,750 AED, I paid 10,000 AED in advance and remaining 9,750 AED are through instalment. I tried booking for holidays with them, but no one answers phone calls and not even replying to mails. I have been contacting them since June till August, but no one even bother to answer. Then I decided to cancel my membership in September (for all the reasons I have) and requested to get the full refund, I sent them official mail and even visited their office in Al Makateb Towers – Diera. Since September till date I have not receive a refund of the money I paid to them even status of it. They’ve even wanted me to use their services and get 50% refund. They kept on saying my request is under management approval for 4 months now! This company really fools people to believe with their lies.
Anyways, I have already filed a complaint to Dubai consumer rights. You can also submit your complaints. You can call 600-545555 and tell them about your complaints with Hayat.

Regards,

Rica

jdeogirkar
Feb 4, 2020

HAYAT VACATIONS

I am also suffering same situation I can't able to contact hayat anymore, I want to know whether there office in Dubai is open or closed, did anybody contact them in there office, AS I am living in abudhabi,I didn't get time to go dubai office, Please revert as I already invested 22000,It seems the list is more ,Please we should make common complaint for the refund,please make one whats ap group ,also if any body have a good lawyer please take suggestions from them,its our hard earned money,

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