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Bureau of Immigration Philippines


Consumer reviews about Bureau of Immigration Philippines

Sep 25, 2017

Eloisa presado immigration officer- mistress of my husband

Anybody knows this eloisa presado currently assigned in terminal 3, she's been dating my husband for years and he knows tht he is currently married and still insisting to see him.

Dinesh subramani
Dec 12, 2017

Irresponsive management

Management is very irresponsible its the most worst immigration compared to other countries..iam a foreign student came to claim my acr card due to the emergency of death of my family member ..the members of the immigration are not even taking care of foreign students..some of them were eating and talking to others they are not even concerned about others life ..management should even know what emergence ppl are facing...if it was alife related emergence they should immediately take action..and there should be a particular timings for management to eat...immigration please be responsible to others.

Mar 21, 2018


The BI in Davao officers tell foreigners that need to pay EL(express lane fees) mandatory in order to get your extensions visa done.
All these in addition to the extension visa fees.
Something need to be done in order to stop this abuse against foreigners

May 18, 2018


The Phillipino Country is extremely poor. Everywhere you go you will be ripped off. I am not being simply negative, this is true

Especially if your skin is White or Black your a target. Be Careful

The Police there are extremely corrupt, they will plant drugs on you, bullets, what ever they have Be Careful I know what I am talking about

Sep 17, 2018

How to institute a complaint against a Filipino in Sweden

I filed a case for RA 9262 against the father of my children.
when the court ordered him & his employer to pay me 40% of his salary, he decided to leave for sweden to find a new job
to escape from his legal obligations and to defy the order of the court.

How can I file a case against him?

Aug 5, 2019

Rude & Unbecoming attitude of immigration officers in Mactan International Airport

We encountered rude duty lady officers at the immigration in Mactan International Airport on 4 Aug, 2019. At about 2.35PM, the queue pole was empty when we entered the immigration counters at the departure area and there was no other people in the immigration counters except my family members. As the queue pole were long-winded and there was, again, NO OTHER people except us. My two children took the shorter route by passing through the poles. As they approached the counters. # 5 & 6, the immigration officers immediately, without any warning, snarled and barked at them and said "You are ill-mannered, uneducated people" when my son said "sorry" the officers were speaking in dialect and cursing so badly both my children.
That was uncalled for! If they need to apprehend the action, why can't they do so in low-tone without being so rude. Their action was so shameful and disgraceful to the image of Cebu in particular and to the Philippines in general.

I am very disappointed with what these two lady officers had done. Perhaps they have some not-so-nice experience of the country we are citizen of, but still this will not justify their action. These two lady officers are disgraceful to the agency they belong.

Can anyone advise me where to address my complaint to? I've tried to searched the PH immigration office online but failed.

Mrs Sa

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