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[email protected]

Canada, Ontario

Consumer reviews about [email protected]

Honestgirl83
Sep 13, 2018

SCAM! AVOID THIS COMPANY AT ALL COSTS

My order was just delivered to my recipient and I was sent a picture of the arrangement. I am VERY unhappy. This arrangement looks very cheap and does not look like anything like the photo you advertised on your website! Your picture was very misleading and I am very UNSATISFIED! I know understand how your company operates. You lure innocent customers into writing a review for a $20 off coupon, before the order is even shipped out...then thats how you get your FAKE 5 star reviews...then once you send out the order and it is received by the recipient, we (the customers) see how crappy the arrangement actually is. I am embarrassed and appalled that such a low quality arrangement was sent to my friend on my behalf. Those flowers are not worth $70!!!! I feel absolutely scammed. Please advise now. I would like a refund!

Order 2274401

Colin Norman
Oct 20, 2018

Poor Service

Ordered Tropical Basket to be sent for a friend, who mother passed away and paid for same day delivery service. They did not get them that day so messaged Bloomex and they sent a basket nothing like the image they had on their website the next day. The plant's Marigolds and Petunias, only 1 tropical plant. They were damaged and some uprooted from the little soil provided. We requested a message on it but they put it on the invoice only. Which was dirty from the soil. They had promised us an upgrade due to not being able to deliver the plants on the same day but instead, it was very disappointing. We contacted them about the poor standard the plants. Stating we would like delivered the Tropical Basket or a refund. We were told, we can have credit but we informed them NO due to poor service and we want our money back. The operator claimed to have contacted the manager, who gave us their statement policy stating they will resend our order which now can take up to 7 seven days. So much for the 1-day service, we paid for. They are NOW OFFLINE. My friends funeral was yesterday and we are still waiting for the family to get what was described on their website to a level of satisfaction. How upsetting and embarrassing. Their online service is poor. Their arrangements not like the images on their website. Their 1-day service a lie. Their plants near dead. And the wait for them to fulfil their service still goes on after my friends funeral.

sboothe
Jan 4, 2019

Unsatisfied Customer

This is the worst possible company to deal with. I placed an order for a fruit basket for my mother in law's 94th birthday on Dec 16/18 to be delivered on Dec 19/18 and the delivery was made but all the fruits were spoiled. Firstly the delivery guy did not ring the doorbell he left the order on the porch and the balloon floating in the air outside. The company had no empathy or concern that the fruits were spoiled and that a 94-year-old was disappointed. Customer care reps very rude when I tried to explain the situation. The rep hung up the phone twice when I tried to explain the situation. There went one hundred bucks down the drain. Never will I order anything from this company again. They're big time scammers.

Unimpressed
Feb 15, 2019

Pissed off and ripped off!

The flowers were delivered on Valentine’s Day, morning, so that was nice. Until you open the box and see a bunch of dead flowers. The extra fee was paid for premium size and type, added a large stuffed animal, and chocolates. I RECIEVED ONLY DEAD FLOWERS! There were a bunch of flowerless stems, a lot of mold, and a lot of missing pedals. COMPLETE DISASTER!

Called and emailed Bloomex on the day of yet there was on response. The next day, spent all day trying to call to get a refund and no response. Really what kind of a shit fraud company is this?! I wish we had known before hand.

Flowers you pick from peoples random gardens during the winter vortex come out better then the flowers that were delivered by Bloomex.

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