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Consumer reviews about Reagan.com

Mar 10, 2020


Reagan.com will sign you up for an e-mail address. E-mail sent to you will also show up. The problems start when you need customer service. Simply put: there is none. There's no phone number to call, only an e-mail contact function to which you'll get no reply. When I went back in to send an e-mail stating I will not be renewing my account, a verification tool appeared after clicking "I am not a robot". Unfortunately, the scroll area ended before whole picture in the tool could be fully displayed so, not only could I not click every part of the pic with a car in it, I couldn't even reach a button to submit after that point. So my e-mail could not be sent.

Another issue for me was that, while I could see an account number and the fact I'd paid by credit card, only an Reagan.com account number was displayed, no last four digits of a card number, etc. PLUS...the button to "Renew" was operable BUT the button to change auto-renewal was not. Neither was there any option except to renew. No cancellation, period.

My membership is set to renew automatically in a couple days because I can't cancel it and there's no one who will help. I plan to dispute the charge and walk away with a "lesson learned" attitude about the whole thing.

Don't sign up with this service. Although they're a legit e-mail server, there's literally nothing else to point to as a positive point.

Oct 26, 2021

Cannot connect to reagan.com

I cannot connect to reagan.com. It says on my computer that "we're having trouble finding that site." What is going on. This is not free email. I paid my fee in advance, and now I cannot access my email. I don't know any other way to contact them.

Oct 27, 2021

No email on Reagan.com

No emails, in or out, since 5am this morning. Impossible to contact them, and only phone number I found required you to leave a VM and they'll get back to you via email! How ridiculous is that? I told them it hasn't worked all day and they should call or text me. Still waiting..............

Apr 1, 2023

Arbitrary Management

Been on this service for 11years, never a problem till yesterday when my account was suspended for violating their bulk mail policy. I’m in the process of organizing a class reunion, sending emails to multiple recipients (as a group) and was told that I should be using something like Mail Chimp for my project. When I reviewed their policy, it did not define “bulk mail”, as to what # of recipients constitutes such or whether it’s just a matter of #’s or if purpose (Commercial? Political? Strictly personal?) enters into it. Several times over the years I have used group emails without incident so I understand that now their policies are both arbitrary & capricious. I was told their spam filter was activated by my email, yet their spam filters can’t obstruct all the phishing & fraudulent unsolicited emails that are mass generated & show up in my inbox on an increasingly frequent basis. I’m in the process of migrating to a new service & would advise anyone shopping this POS to run, don’t walk away from this outfit.

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