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etax.com

United States, Texas

Consumer reviews about etax.com

Diane Bocher
Jan 31, 2016

Just got scammed out of $100.00

I went to this site by looking up free tax filing. After it was all over and my return - which I couldn't print out a copy of my return,then when I did get to print out a page I thought was my return, turned out to be the charges for this "Free filing". What a ripoff.
I want my money back. Does anyone have any ideas on how I can get my money back? Diane B. in Jacksonville, Fl.

Viper1x
Mar 8, 2016

Definitely not free!

Thought this was a free filing site (except for the bank transfer fee of $39.99), but a total of $132.00 was taken from my refund. When I called to inquire, I was told that it should have been "apparent" that they charge $60.00 just to use their site (it's on page 3 of their Terms and Conditions), so it's "buried" somewhere in their Terms and Conditions. Will NEVER use Etax again! I don't care for companies that use underhanded tactics to get business!

Elbita
Jun 3, 2016

Elbita

Complete blind side I pay the taxes tag owed $93 and charge $51 what a scan called twice and let you waiting from over an hour said to get a ticket support thru the web-side and it give you a phone #. It should be a law to ban this type of website.

Jayasri
Feb 6, 2017

E tax planner a fake site?

I have made payments regarding my Tax year 2016 to Etax planner's.

I haven't heard from them after my payment was made.

Can someone please let me know if you know anything about them?

Agreene
Mar 29, 2017

Etax

Etax are scammers they just take your money don't care so please don't use their system they need to be under a recitation

PecosSharon
Jul 25, 2017

Etax is a scam

Not only was I ripped off for $99.85 on filing for free. They lied to me stating that they sent my refund back to the IRS.

Konda
Apr 11, 2018

Fraud

Hi Everyone,
Please don't go to ETAXPLANNRT in any case. It is worst service I have ever seen. Before paying the money they called thrice every day and when I try ask the update on filing, they are not evening responding to my email. When I called them they don't have the details what is going on. ### service. DONT GO HERE.

lsamth
Apr 13, 2018

Etax is rude, nasty and is not free

Etax is not free. Charged me $49.95 and made errors. Called customer Service ( A joke ) They were rude and nasty and said I made errors, asked for supervisor ( A big joke ) and I am certain it was the same person. I am looking for someone to complain to. Been on social media to shout about Etax.

pwilkerson
Feb 13, 2019

NO FREE FILING

Is there a way to contact this company by phone? No success in finding contact information. I was charged $89 and also thought this was free. I certainly think everyone deserves to be reimbursed due to the false impression of free filing.
What a underhanded thing to do to so many people. Disgusting.

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