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Convergent Outsourcing, Inc.

United States

Consumer reviews about Convergent Outsourcing, Inc.

guru 90
May 18, 2012

This is definitely a scam as I don't have any such debt.

These guys have sent me some letter stating I owe them a certain amount of money claiming I have to pay this within 30 days. The letter had a name and a phone number in it as well. This is definitely a scam as I don't have any such debt.

bewest169
Sep 8, 2012

Do not have any debt that they claim

I got a letter saying that I owed a bank $3.000 and it was past due,and they would offer a settlement for 637.00,One problem I have never had a credit card that they say,or had any such Balance,Called the number and they had a differnt name on my cell phone number but the letters I get have my name,Just hope That I have not had my ID stolen,

chalise chisholm
Sep 21, 2012

capital 1 scam

I've never owned a capital one card an all of a sudden i received a false made up bill stated that i owe a past due bill $1,317.22 that i can settle for $461.03 in which im certainly not going 2 pay cause i've never owned a capital one card less n only used 1 i'll be contacting my lawyer for this horrible matter real soon.

unfair28
Jan 9, 2013

DIRECT TV

I RECEIVED A LETTER FROM CONVERGENT OUTSOURCING IN HOUSTON TX SAYING THAT I HAD A PAST DUE AMOUNT OF $147.13 FROM DIRECT TV. THEY WERE OFFERING A SETTLEMENT FOR ONLY $73.57. THE LETTER LOOKS LEGIT. IT HAS A PHONE NUMBER, WEBSITE OR MAIL ADDRESS AND IT GIVES YOU THE OPTION OF PAYING WITH CREDIT CARDS. AT FIRST, I WAS PUZZLED BECAUSE I'VE NEVER HAD DIRECTV AND I WONDERED IF SOMEONE HAS STOLEN MY IDENTITY BUT THIS HAS GOT TO BE A SCAM SO EVERYONE OUT THERE, LOOK OUT!!!

majsampl
Mar 3, 2013

Convergent Outsourcing

We received a letter stating we owed money to Dish Network. The bill came in my husband's name. We haven't had Dish Network in over 2 years and when we did it was not in his name! When I called, they were very quick to let the debt go when I told them he had never had this bill. I just wonder how many people are being scammed and just pay what they say. They should be prosecuted.

raggelyann
Nov 20, 2013

CONVERGENT OUTSOURCING,INC.

THESE PEOPLE ARE SENDING OUT LETTERS TO INNOCENT PEOPLE SAYING THAT THEY OWE MONEY,BUT THEY ARE WILLING TO SETTLE FOR A LESSER AMOUNT.I WENT ON THE INTERNET AND THEY HAVE OVER 5 PAGES OF PEOPLE WRITING ABOUT THEM.IT EVEN MENTIONS THE WORD FRAUD ABOUT THEM.SENDING LETTERS OUT TO PEOPLE WHO DONT OWE THEM A DIME.WHY IS NOTHING BEING DONE ABOUT THEM.THEY ARE ROBBING PEOPLE WITHOUT A MASK THANK YOU.THIS HAS GOT TO STOP.

kalkid1
Feb 1, 2014

Convergent Outsourcing

I received a letter today from this company claiming that I owe them money from a from a Palisades Collections. I owe nothing to any collections company. When I called the numbers on the document one number 866.291.6364 simply rings a couple of times and then disconnects. I then tried calling the number on the website (800.444.8485) and it doesn't even ring. The number at the bottom of the letter (855.728.9701) simply refers me back to the first number. This is an absolute SCAM! It is my intent to send a copy of this letter to our States Attorney General's Office and to our US Attorney for the State of Georgia as I can only imagine the amount of money they have successfully stolen from innocent people. Likewise, I plan on speaking with some of our local consumer reporters in the hopes to get this story out on the news. Can you say crooks!!!!!!!!!

ittle85
Mar 4, 2014

Convergent Outsourcing

I just recieved a letter from Congergent Outsourcing. First red flag, it came in my divorced last name. I freaked out and got so upset because I know for a fact I do not owe anyone any money much less in collections. I filed for Chapter 7 years ago and began a clean slate. My score is towards the 700's. I have no idea where these people got this information from. I check my credit score often, everything from before my bankruptcy, to my bankruptcy and after my bankruptcy is there. I am simply writing them a letter stating to validate the debt with no other information given from my behalf. That way I can say I responded and also cover my butt. This is ridiculous. So many complaints have been filed under BBB for this company. Why are they still in business.

tm2
Jan 15, 2015

Convergent Outsourcing

Keep receiving a call from this place on a random work phone, when I finally called the number back to see who it was the lady was rude and she was talking so fast I couldn't understand her. She wanted to verify my address and social. I refused as I did not know the so called company and what they wanted with it, nor have I ever given the phone number out to anyone as it's not really a phone I receive phone calls on. I google the number and found out it was collections. Collections for what? There's nothing on my credit that shows in collections or past due. I see lots of complains filed in BBB too.TM

psdir1
Mar 25, 2015

Convergent Outsourcing emailed me

Received an email from Convergent Outsourcing today asking me to view a PDF document but that I had to provide the last 4 of my social to get a password to see it. After checking how many scams there are regarding these people I sent the email to my spam folder and deleted it. They did, however have my name correct as well as my address which is odd considering most of the complaints have had incorrect names/addresses, etc. Being an Anthem client because of the recent security breach I have AllClearID credit monitoring and they emailed me also regarding a "hit" on my credit report. I haven't yet called AllClearID to determine if was them or not. I noticed others had issues with Dish. I got rid of Dish months ago and returned their equipment which they acknowledged but I was hit for $752 in early cancellation fees that was paid in full months ago.

bianca2k
May 5, 2015

Convergent Outsourcing

I received a letter from Convergent Outsourcing Inc. offering settlement for DTV that was paid off by AFNI collections4 yrs ago, after unemployment.When I called they wanted SSA# in exchange for answering questions and recorded me. When I requested AFNI to confirm payoff they refused telling me to call DTV. The pay off is reflected in my credit report as paid off. When I advised they stated I had to call DTV and settled differences & threatened to continue collection activity. I reported under debt collection at FTC.org DTV stated I am not in their collection system at all, who gave me a different number for Convergent than the one on my letter.

Sly520
May 15, 2015

Scam...

I received a letter saying I owed H&R Block $900.00 but I can settle for $483.43 if I pay before 45 days. The letter didn't look legitimate at all. Instead of calling I pulled out my old tax return from 2009 and I did get an advance from H&R Block but that amount was taken out of my income tax return. I owed them nothing. I didn't call Convergent because it's a scam and I don't want them to have my phone number. I read some of the complaints before posting this one. If this company is a legitimate collection agency why would a person in Georgia have the exact same phone numbers on their letter from them as I do and I'm in Washington state? Their one office is nation wide? Doubt it. Also just to make sure I looked on my credit report like I do every year and there was nothing in there saying I owed $900.00. If you call block your number first.

Pharshhall
Jun 26, 2015

Scam

I received a letter from Convergent outsourcing Inc. Early this month called them today. First phone call I made no answer. Second call I made I got an answering service electronic of course. Then I did talk to a man thay wanted me to give my social security number
Of course I said i would not. They gave me info that anyone could get off the internet. The letter does look somewhat legitimate. BUT I saw two different addresses on the letter. That tip me to look them up. Now that I have seen these other reports I won't worry anymore. I thought others should know my supposed debt was more than 15 years old and they thought t hey could collect. A true creditor knows they could not collect after this long. It would have to be written off

jsig
Oct 7, 2015

Convergent Outsourcing -SCAM

First of all, I am a Certified by The American Collector's Association. I know all State and Federal Laws regarding 3rd party collection agencies. I received a bogus claim yesterday at my home that I owe $926.18 from T-Mobile. Second, I do not use T-Mobile, I go with a different carrier. My wife opened this letter and asked me why I have a phone bill in collections. I was surprised myself. I do not know who is Convergent Outsourcing, what I know is that they violated the Fair Debt Collection Practices Act by calling on my home phone at 4:52 pm, and by law I have 30 days to dispute the Validity of the Debt. I have reported T-Mobile to the FTC, now it's time to report this Collection Agency. The date on the letter was Oct.,1, 2015 and when I looked at our caller ID, I saw a call prior to 30 days to dispute the validity of this debt. This is a violation of Section 813 FDCPA. Third, I am now calling the FTC and report the violation.
jsig

lori.roosa
Mar 14, 2017

Difficult and Harassing

I keep getting letters and calls from Convergent Outsourcing, the most recent on March 2, 2017. I told the guy on the phone that I have already written them and told other representatives that I took care of this bill they say I owe Verizon for over $1900.00. I also stated that this had beenpaid to Verizon last year, and it is no longer on my credit report.

The guy responded by saying you are using (using my full name), I told him I was so he said you need to verify the account number. I told him I did not have it in front of me. I got his rude response of ' if you won't verify account number, I can't talk to you're, and proceeded to hang up on me.

I have never dealt with any collection agencies in the past with this name nor have any ever been that rude to me.

This to me seems like a red flag that they are just attempting to steal my hard-earned money. Especially, since one, it was paid last summer and two, it's no longer on any of my credit reports.

Buddysdad
Nov 16, 2017

Harassing phone calls

Just received the second call in two days from "Convergent Outsourcing" telling me that I had a past 'relationship' with T-mobile. Well I have never even been in a T-mobile store! And I stated so, she goes on about identity theft and they were going to send me paper work to fill out and then I was to take it to the police station for them to fill out another section. And I was to file a complaint of identity theft. I said send it, my lawyer will look it over and advise me. The retort was who's your lawyer? I said you'll find out when he contact you, they hung up! Not only are they rude, they are obviously phishing for easy marks! Beware!

Mallory2015
Apr 27, 2019

Convergent Outsourcing - SCAM-BEWARE!!

I received a letter today from Convergent Outsourcing, in which they stated that they were a collection agency and Paypal had contacted them regarding a negative balance on my Paypal account. The letter looked very professional. A client account number was listed as well as a 'Convergent' account number. I know that I don't have a negative balance with Paypal, so my first instinct was to call Convergent and let them know that I did not owe this money. Then I thought it would be wise to call Paypal, first. I called Paypal, and they confirmed what I knew to be true, I have never had nor do I currently have a negative balance with them. I asked where I could send a copy of the letter I received to Paypal (because this IS fraud), and I was given an email address. I looked over the paper more carefully, and the website addresses were : PayConvergent.com and Convergenthelp.com. There was NO main website listed for this company on the letter. I am SO glad that I didn't go with my first instinct and call Convergent!!
If I am correct, when a company is sending mail through the United States Postal requesting money(fraudulently), it is a FEDERAL OFFENSE!! THANK YOU to all the people who have posted about this scam on this site! I will follow others' lead and send a letter with a copy of the fraudulent request to my State Attorney General as well as the State U.S. Attorney.

Cmax2
May 9, 2019

Convergent - Scam Letter?

Received 2 letters from Convergent Outsourcing dated on 4/20/19 & 4/19/19 stating I have a past due balance of $6664.79 at Citizens Bank. This was also offered me to reduce balance to $3998.87 if I call their office within 60 days. I never had a/c at Citizens Bank. Called 877 number but got a msg to leave my name & phone number. I hung up w/o leave my name & phone number. Went to their website and sent inquiry check this a/c under my name. After I read many posts stating this is a scam, started worry if I shouldn't even leave my email address. Any action I should take??

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