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club factory

United States, Delaware

Consumer reviews about club factory

Ruchi Rajawat
Nov 15, 2018

Poor customer service

I've returned My Order as per Poor quality of the product....and not satisfied ....
It's been 15 days....but I haven't received my amount....It's not refunded yet....

Komal kriplani
Mar 29, 2019

Why return charges??

I have ordered an item which was not good in quality so i wanted to return. When i placed a request to return there were not any informatin about the return charges.but after returning the product i saw in my club factory a/c there were a deduction of retuned order..... with delivery chages deduction...👎👎👎

Noum
Mar 31, 2019

BIG FRAUD

I ordered 2 pair of shoes and received after 20 days of placing the order. Guess what.. 1st pair of shoe was smaller in size and the 2nd pair was ONLY LEFT FOOT :@ ..I returned the order for which I had to pay another 35 AED. They refunded ONLY purchased items not the shipment charges, back to my app wallet. Now its been more than 2 weeks that I'm asking them to refund it to my card or paypal instead of wallet as I don't wish to purchase anything else but no response. PLEASE BE AWARE OF THIS SCAM APP.

lalhmangaihzuali
May 14, 2019

worst experience with club factory

I recently ordered three pair of shoes costing almost Rs.4000, i immediately received my orders without any message or intimation from club factory, one of the orders i received is wrong item and i contacted customer care to update my account from the app so that i will make return request from my end, i contacted them almost everyday requesting to update it immediately, 10 days have gone, till now they are making false promise that they are working on it. they have had enough time to do if they really intend to. i know that they tried to stop or bar me from returning the wrong item. be careful dear fellows, its so frustrating to deal with them

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