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club factory

United States, Delaware

Consumer reviews about club factory

Sam Gaur
Jul 17, 2018

This site very bad

Agar club factory ke pass maal nhi h to order kyo lete ho
Pagal bnane ke liye bahut badi Kangaal factory hai ye

Ranga08
Jul 22, 2018

worst experience

I had worst experience with this. Never ever shop in this website. Ordered one product. got a mail that item is no longer available in their warehouse. They said money will be returned within 3-10 business days. But still money not returned. when I called them they asked for debit card details along with CVV details. Seems to be misguiding people and collect financial details that they are not supposed to collect from customers. Please be careful while transaction on this eCommerce site.

nishu
Jul 25, 2018

not returning parcel

Order no. SO28963814

I placed an order of Kitchen material some how quality was not good , past one month i m try to returning the parcel but failed. their customer care no is always busy, we write a mail also but got no response. On the mobile app, they always says within 1-3 days will get it collect. till date nothing happen.

I would suggest not to shop on CLUB FACTORY these people are fraud.

Twisha
Aug 9, 2018

Worst return policy

I want to return my order which i received on 8 august 2018 but in dere website they are not taking my account password and if i clik on forgot option they dont go further...i jst want to exchange the product..My order no-S036388933.It was a pair of slippers..

Rajitha
Aug 13, 2018

Club Factory - Horrible

Club Factory is a worst site ever to shop. The quality of product is horrible and nothing like the one shown on picture. The service is also bad. I wanted to return my products but their is no way I can contact them. The customer care no is always busy can't reach them. The chat is ridiculous. They just send welcome message and then they vanish. No response at all.
Never ever shop here. Waste of time and money.

Tejaswini
Aug 24, 2018

My Payment Not Refund - Fraud Club factory

This company is fraud company do not buy anything from this site,
I have purchased the product that was very worst in quality,
for that reason I have returned my products, but my
money is not refunded still. It almost before 45 days and still it not refund.
I have called them but call was blind, and have chat with them but they did not
reply to me. Please do not purchase anything from this site

Akiliu
Sep 3, 2018

Ms

I would say this website is totally useless. They say it is from china, but all the stuffs is from India, and the quality they provide to the customer is very cheap. I would say very very cheap and dissapointing, at least they should provide an average quality so that customer would somehow feel satisfied according to the price. Myself along with my friends and relatives had faced lots of problem ordering product with club factory. They do not have customer service number where customer can clear their queries. IT IS A BIG BIG SCAM NEVER EVER MAKE A MISTAKE BY PURCHASING STUFF FROM THEM.

Rkolakaluri
Sep 7, 2018

Club Factory online is gone line

As such we have received certain items from the online shop namely Club Factory. But when certain items are returned/tried for exchange .., they said they will pay back the amount and asked us our debit card number for making the payment back. Having the idea of receiving the money back, we gave the details. But instead of paying back the money they have withdrawn money from our account. At the first instance they have withdrawn rs 9999/- then immediately we had blocked our card suspecting fraud.
Immediately they called up and asked us that the withdrawn money is done by mistake and that they are returning the money along with the payment and hence they asked another card number to do the transaction, then again we believed and did as they said. They attempted two transactions 9999 and 9990. But with in ten minits we could realize that they are professional fraudsters and are doing this type of crime with so much of marketing and professional skills. We have blocked the second debit card also and reported about the incident to our bankers and in writing gave a letter to them also.
All the phone calls and messages we have received from the following phone numbers
1. 9534308684 2. 9534302358 3 8509476714 4. 1412422610
5. 7201907816 *6. 7281907816 ( A lady called up from this number claiming her name as Jothi and said she will recover the amount so that she asked our debit card number at 11.30 pm also ) 7. 7588541409 Jawanjet found in true caller.( we did not lift this call)
They said different names but in true caller it appeared as RAAJKUMAR, SUSHEEL KUMAR, RAJESH KUMAR, Rahul kumar, Sharma club factory online shopping customer care).They said they are calling from Gurgaon, but the true caller identifies that they are in Bihar Bibhuthinagar and Maharastra, west Bengal and New Delhi..All these fraudsters claimed that they are from the customer care from “ CLUB FACTORY’
The way they approached us is so professional that they have not even given time to think about anything and behaved as if time elapses they cannot transfer the money. When we asked them to repay the money to our bank either through NEFT or RTGS, but they said all their transactions will he done through card only and not in any other mode.
One Mr. Susheel kumar who called up from 9534308684 when asked…., why he did fraud to an extent of rs 30000. He replied that he has 30000 rs in his account but if we give him another debit card details he will transfer the amount. We did not accept for it and said we will approach the police. He said , ok you can either complain to police or to the customer care of club factory, no one can do anything. Then he switched off his telephone. They especially target lonely housewives whose husbands are away on work. Even the persons do not know how to pronounce their very title of their firm. They pronounce CLUB FACTORY as KALAAB PYACTRY GURGAON. Absolutely they speak not a single word in English.
The misery is the worth of the items we would like to exchange is only rs 300 but lost 30000/-online customers are here by warned not to fall in to the trap of such kind of customer care unscrupulous persons of Club Factory. Anything online is GONE LINE.

chandmaniyar
Sep 15, 2018

my ordrer return no pickup

My order return not pickup

Adiana
Sep 17, 2018

I am so dissapointed

Club factory is the most bogus website i have ever come across. I would suggest everybody out there to not buy anything from them.
There is no authenticity of the clothes they sell and no way you can track orders. If at all, you have any product to be exchanged, you would simply not get your money back ever...
Could anyone help me with their helpline number (genuine) OR i shall lodge a complaint against them! This is the last resort i have, i can't let my money go like that..

Tithi banerjee
Sep 20, 2018

Fraud company

Club factory is the fraud company I have ever seen...u bloody fellows think u can't b caught. ..u r asking CVV nmbr, 16 digits card nmbr, expiry date of the card, mother ### stop making us fools, I m reporting ur site nd it's going to b closed within few months....no need to refund my money...u poor people's keep it

VNCHANDRASHEKHARAN
Sep 22, 2018

My order product not recivved

Sir/ I order bag on 16/9/2018.my order No. is SO 47573147.Reciveed messageIML over CF (ClubFactory) Payment reciveed,After no messages, When I will recover my product . Bank transaction 8061027 One more825913219337.please replay as soon as possible. My mobile no 91 9481606944.

Dancing queen
Sep 23, 2018

Bad Experience by club Factory

When I saw this online site I was very much excited to see all the products which were really amazing and thought it was worth buying. Now I would suggest everyone not to buy any products in this website. Reason being, I hv ordered one of the party sling bag which costed me 631.68, I hv ordered this on Sep 15th 2018 n I get a msg saying 18th sep 2018 I get a msg stating [Club Factory] You order ********* is being processed by factories. To prepare your items, it takes about 1-3 business days. Then later today (23rd Sep 2018I get another msg stating [Club Factory] We're sorry but while processing your order ***************, some items are no longer available. A refund of INR ********** has been issued to your account () balance or original payment method. If it is refunded to your balance, you may withdraw your balance in Club Factory app. Also, to compensate your loss, we've put a Rs.30 coupon in your account. When we are buying something we expect it to reach within a week or so. But in this site it would take more than two weeks. Waiting for too long is only a big challenge for me and on top of it I get msgs stating that some items are no longer available. Request u all not to buy in this online website. Horrible experience by Club Factory. This is the last n final time I would be shopping in this website as I hv my cash back in club Factory site

suswarathi
Oct 1, 2018

Fraud Website

I have Placed two orders of worth rs3000. The status was dispatched. But I have not received any product or call from the service provider. When called to customer service I have not received proper response. I personally felt they are fraud toooo bcoz they ask for OTP which is relates to debit transaction for amount of rs19999. Even I didn't get my refund amount. PLEASE DON'T BUY ANY PRODUCT FROM CLUB FACTORY. Please don't buy the products check reviews

thuuu b********p,, ee chandhake website bere, nim sagni makake...idhara badhlu bikshe kelidhre nane kodthidhe. Suvergalaa,
puksatte duddu togolodaadre ee tara products na torsi original product dealers ge enik avmaana maadtira??
ee tara fraud maadkond jeevana maadodra badlige hogi saayri.. ayyo bevarsi gala nim back sudda

Malkani Shweta
Oct 1, 2018

Worst Experience

I had ordered two products men's jacket and shirt both came in small size compared to size required. There is one page if you go on google and type club factory pune there comes address and one ph number updated in that is +91 7970887623 which is totally fraud number do not call in any case. He took my details that how you have paid it was through debit card. All my balance went into his account and i left with the balance of only Rs. 43. Overall i lost my Rs. 6,300. Still there is no one came from courier team to pick up my products. will never suggest to shop from this useless and fraud site which supports from UK and USA main head quarters.

rekha jaiswal
Oct 6, 2018

ORDER NOT RECEIVED

I HAVE PLACED THE ORDER (SO51888885) DATED 02/10/2018. IN ORDER DETAIL MY MOBILE NUMBER (99839464292) TYPED WRONG, BY MISTAKE.

I HAVE NOT RECEIVED ANY MESSAGE REGARDING MY ORDER.

SO KINDLY CHANGE MY CORRECT MOBILE NO IN YOUR RECORD, WHICH IS 8004223960.

PLEASE HELP ME TO RECEIVED MY FIRST ORDER

THANKING YOU

REKHA JAISWAL
47, RAM GOPAL VIDYANT ROAD,
NEAR DR. DIXIT
MAQBOOLGANJ
LUCKNOW-226018

Shahana
Oct 10, 2018

Fraud shopping site! Cheating on Money!

This is the worst and Fraud experience I had so far from Online Shopping! How a country like India is providing a platform for this Fraud shopping site to loot the money from its citizens??
This is too much. When I saw celebrities like #RanveerSingh and #ManushiChillar performing in the club factory advertisement, I thought this might be good and valid. These celebrities also took part in misleading in a way. Everyone I talk to about this app has lost their money, ranging from 1000 to 10000 Rs. Comparing to other shopping sites like Amazon & Flipkart, Club factory price is the least, and this attracts the customers.
I placed an order worth 2000 Rs, I paid the money. After that only my eyes went to the delivery date, to my astonishment the delivery date was after 3 months, this was the first time I saw something like that. Since it was late night I couldn't call the so-called worst customer support, I sent a message to cancel the order and slept. The next morning from 9 I kept calling them. No response, it was continuously busy. So after 1 day, the message portal in the app replies they said the money has been refunded. When i checked my account balance was still the same. When repeatedly called a guy said that it will only be credited to the so-called club factory wallet and from there you can transfer.
So from wallet, I transferred to my bank account and waited. Till today the wait continues and no one picks up the call and no reply in chat option. The money has not been transferred to my bank account, the wallet balance shows nill.
How can you FOOL the customers like this, it's not big amount its just 2000 Rs, but still cheating is FRAUD. CLUB FACTORY IS FRAUD.
DEAR http://www.reviewstalk.com, Please put this comment first, do necessary SEO, SMM show it everywhere, no more of peoples money should go wasted, and nobody deserves to be cheated like this. I have lost all hopes of getting my money back. :(
Cheater Club Factory! The worst shopping site, using celebrities and spending lots of money on marketing.
Return the money and try not to cheat!!!!

Shahana
Oct 10, 2018

Completely screwed by by this Fraud shopping site!

This is the worst and Fraud experience I had so far from Online Shopping! How a country like India is providing a platform for this Fraud shopping site to loot the money from its citizens??
Whoever is planning to buy please don't do it!! This is a fraud site, we lost our money, don't lose yours!

This is too much. When I saw celebrities like #RanveerSingh and #ManushiChillar performing in the club factory advertisement, I thought this might be good and valid. These celebrities also took part in misleading in a way. Everyone I talk to about this app has lost their money, ranging from 1000 to 10000 Rs. Comparing to other shopping sites like Amazon & Flipkart, Club factory price is the least, and this attracts the customers.

I placed an order worth 2000 Rs, I paid the money. After that only my eyes went to the delivery date, to my astonishment the delivery date was after 3 months, this was the first time I saw something like that. Since it was late night I couldn't call the so-called worst customer support, I sent a message to cancel the order and slept. The next morning from 9 I kept calling them. No response, it was continuously busy. So after 1 day, the message portal in the app replies they said the money has been refunded. When i checked my account balance was still the same. When repeatedly called a guy said that it will only be credited to the so-called club factory wallet and from there you can transfer.
So from wallet, I transferred to my bank account and waited. Till today the wait continues and no one picks up the call and no reply in chat option. The money has not been transferred to my bank account, the wallet balance shows nill.
How can you FOOL the customers like this, it's not big amount its just 2000 Rs, but still cheating is FRAUD. CLUB FACTORY IS FRAUD.
DEAR http://www.reviewstalk.com, Please put this comment first, do necessary SEO, SMM show it everywhere, no more of peoples money should go wasted, and nobody deserves to be cheated like this. I have lost all hopes of getting my money back. :(
Cheater Club Factory! The worst shopping site, using celebrities and spending lots of money on marketing.
Return the money and try not to cheat!!!!
FAKE FAKE FAKE FAKE! UNINSTALL THE APP, DONT USE IT... THE WORST SHOPPING APP EVER! FRAUDSTERS AND CHEATERS EATING CUSTOMERS MONEY!

sushama magar
Oct 10, 2018

customer care is fooling us asking about our bank details

I ve placed an order on 23rd of september and still didn't recieve my order.I made the payment through my bank account.Right now i called the customer care no. and the person was asking about my bank details and if i wouln't do it i won't get my refund.This surely means that the staff is fooling us.The payment is done but didn't recieve my order and it has been almost a month.When asking about the refund they ain't giving it.The customer care person said that my order is cancelled and asking about my bank details when i wanted refund.Totally a fake site,never ever order from this site.These people are masters at fooling us.I want my refund as soon as possible and please try to change the customer care staff.Bogus CLUB FACTORY.If you want to get fooled please people you can order.Going to sue this site if i won't recieve my refund or atleast give my order.

Manishi Thakur
Oct 11, 2018

Irresponsible

I order side bags (set of 4) but when I received it, it was of very small size and of no use , I decided to return it back and applied for the same ... Next day I got the call but unfortunately due to busy schedule could not pick the call, and i was informed by SMS that could not reach.... And got a mail id for feedback where I mailed to pick it next day from the same address.... But its been 10 days and I got no reply till now .. Very disappointing......Now these bags are useless for me..... Just a garbage...... Will never use this site..
MANISHI THAKUR

Bujji babu
Oct 21, 2018

Order not received

I ordered No SO47258471,but not received till date,

Diksha gupta
Oct 23, 2018

Fraud website

Its a fraud website.... Dont use this club factory app... Dont give any account details to their club factory members because all the club factory members are fraud... First they are asking all the bank details, otp and etc then they transfer the momey frm our account to their accounts and then told fraud has been done..

pranalping
Oct 24, 2018

Fraud

We have ordered clothes and order got cancelled without informing us.There is no contact no...after ordering people will feel helpless as their money get stuck.Really bad.They dont not return the money.

Joitri Chakraborty
Oct 28, 2018

Product not received

I placed an order in 30th September, & I paid for it.. its 29th October, & it is not delivered.. I',m so worried about it.. worst app & worst delivery service..

shellyseb
Nov 4, 2018

Items never Delivered

It’s a no show. Ordered items on Oct 8, 2018. I have been trying to contact for last 1 week. Item shows in customs since Oct 20. No response from customer service. They asked to contact the courier company. Courier company asked to contact Club factory. It’s all hoax & fake.
My credit card company would charge them back & maybe
I am able to recover my money.

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