The way Alcon handles the rebate is nothing short of criminal. Based upon my experience they do not pay it to anyone unless you repeatedly hound them for it. We mailed in all of the forms, etc. and after 2 months went by and we had received nothing I called. At first they said we had or...

Rebates are mostly hit or miss in my opinion. I just realize how many complain about their rebates here and online. I can definitely agree on the Alcon rebate is a total scam. They use any possible reason to avoid paying you the rebate. And there were no communications from them at all exc...

I just realize how many complain about their rebates here and online. I can definitely agree on the Alcon rebate is a total scam. They use any possible reason to avoid paying you the rebate. And there were no communications from them at all except for the initial email saying the rebate wa...

Consider me yet another fool who believed my eye doctor and the promotional materials. Heck, I even called directly to Alcon before placing my contact lens order to make sure I was doing it right and would be eligible for the rebate. I was assured that I was. I completed all the steps onli...

Wish I had read this site before buying Alcon Contact lenses. Clearly there is a long standing problem with the company delivery on the rebates they promote. Denied a rebate for being slightly late and not strictly within in the small print of 60 days. I will use another company for my ...

I've purchased 8 boxes of their lenses because they offered $100 mail-in rebate.
I follows instructions on their rebate to the letter, waited and waited for rebate to arrive, but nothing happened.
Then I checked the website and it says rebate is INVALID. No reason were p...

I would like to complain about this rebate scam. I submitted my Alcon rebate claim and provided all documents requested for both my daughter and husband. They wrote me back saying they were both invalid for no reason. I asked them why but now every time I write them they keep bouncing back...

Mail the rebate form in Agust. Checked with the website and found out that the examination receipt is required. Talked to them, e-mailed them, chatted with them to find out that "I have to have approval from one of their associate that the requirement is met". When I e-mailed ...

Mailed all the required information and registered online. Every time I checked online it showed that it was still processing. After three months I called to see what happened. I was told that they never received any of the documents I mailed in. It is always hard to know if a rebate will ...

I have tried to apply for a rebate but am told I need rebate code which Alcon tells me should come from my optometrist, in addition to sales receipt, optometrist's report, bar codes , My optometrist says they were not given a rebatecode, the sales rep says to use the UPC code. None of...

I bought a years worth of Alcon Air Optix contacts because my eye doctor at Target said I could get a $65.00 mail in rebate. They specifically gave me the instructions of what to mail in, including receipt with UPC circled, proof of eye exam and instructed me to go to the website and print...

Purchased Focus Dailies on June 9th. Submitted all of the required materials for the $90 rebate. It is now November 15th, 2015. When I call them they say that it is being processed. My son purchased contacts in December of 2014. He has not received his rebate either. They told him th...

It's now December 2016, and I am getting the same run around as other people on this site have complained about. I submitted my claim in August 2016 and it was coded "in process" received 8/18. By October I hadn't received anything from them. I contacted them and they s...

I'm about ready to call my local news and have them start digging on ALCON (Alcon rebate) and send in a rebate themselves to see firsthand their faulty, lying, shameful practices!!!! ! THIS COMPANY should be ASHAMED!!! So for all of you considering buying Alcon in the future or if th...

This is the worst customer service. My contacts were delayed by 6 weeks shipping. Once I finally got them and was able to do the rebate I waited for 8 weeks only to find out that the rebate is invalid after the confirmation on the website said it was confirmed. I called the customer ser...

Submitted two rebates, called Alcoa six times, they keep telling me it's processing. One rebate is still processing from 2015. Definitely a scam. Some of the complaints I've read is even if you get your rebate card, it comes with a balance of $0.00.

Alcon has made this process as difficult as possible. I electronically submitted all the correct information in September of 2016. In February of 2017 (after coming across the copy I did keep for myself) I went to the website to check the status. It was confirmed "invalid". I cal...

Buy what you can afford. DO NOT COUNT ON GETTING PAID A REBATE!
The Aclon Dailies 1 Rebate is a Scam.

They obviously do not want to fulfill offered rebates. I will be complaining to my Dr. office, because they are the ones that promote the savings when they sell you t...

I filed my rebate in November of 2016 and it is now May of 2017. I've called every week for the past 8 weeks and it's clear no one at the Rebate Center has any authority as they read off the same script every time I call. "Due to overwhelming demand it looks like your pre-...

I experienced the same as many of the above reviews. The rebate was processing: when I checked online I discovered it was denied due to an invalid rebate code. The very same code that was printed ON the ALCON REBATE FORM!!! Seriously. I asked to speak to a Supervisor and was connected ...

I just experienced what many people on the site has. My rebate was denied based on incorrect information entered on the form. I had spoken with two customer service reps previously who had assured me my claim, at the time, was good to go and that I should be expecting my rebate within twen...

I have over $200 rebate that I supposed to receive from Alcon for the 1 year supply for Dailies AquaComfort Plus for my daughter and 1 year supply for Dailies Total 1 for myself. I submitted my rebate online and all the documents they require, received the rebate reference number and an e...

This company is a huge disappointment. They push, via the eye doctor, a rebate, but make it incredibly difficult to ever receive it. Do not buy contacts based upon a rebate--they will do everything within their power to make sure you don't get it. Will not buy again from an eye do...

My experience was similar to others. I was promised a $100 rebate back in August. I sent in the proper photocopies. They emailed me saying it was denied. No clear reason was given. I called them and they said the rebate code I wrote on the paperwork was not correct. I told them to check a...

I see they haven't changed anything since 2013. You would think they would simplify their rebate policy with all the complaints being the same. No improvement in 4 years is bad business! I don't plan on buying their contacts again!!!