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SNGPL

Pakistan

Consumer complaints and reviews about SNGPL

Rana Mudassar Hussain
Dec 10, 2011

Wrong and unbelievable billing

Jenab ap ne jo complain hume bill per bheji he ke ap apna cnic no. hamari help line per bhejen lekin humne call ki lekin ap ke office attend nehi hoi is silsle me me ap ko ye information bhej reha ho (consumer No. 54279910001)and(Meter No. GL25883962) And
CNIC No. 34102-9398791-3
Afzal Anjum
Dec 12, 2011

wrong readings and wrong address on bill

Hi I am Muhammad Afzal Anjim S/o Habib Ali From Hasilpur old Dist Bahawalpur. We have a new connection of domestic Sui gas in 14 August 2011. Account No 51111892975 and meter number is GN26837419.Fault are Below.
1- Meter Number is printed on Bill is GN26837416.This is wrong plz correct this first.
2- Present reading is 1102 and bill is submitted just 61 Units. On bill present reading 137 and previous is 76. Plz check and correct this. My cell number is 03007849689.
MUHAMMED RAFIQUE
Dec 23, 2011

BILL

i am Muhammed Rafique H.NO.nil ward NO 2 mohallah MULA pindigheb
CONSUMER no 84003630005 . I tried my level best to register my CNIC No
with help line 1199 but could not . Please register my CNIC No, which is
37105. 0261475.5
gudd
Jan 10, 2012

gas bill not genrated

MY CONSUMER NUMBER IS ( 12190810007 ), MY NAME IS, TAHIR MAHMOOD, FLAT#01, 2ND FLOOR, RM CENTER, MOON MARKET, ALLAMA IQBAL TOWN, LAHORE.
I AM PAYING MY SUI GAS BILLS REGULARLY, AND WANT TO PAY MY SUI GAS BILL IN TIME, BUT I AM NOT RECEIVING SUI GAS BILLS FROM SNGPL FROM LAST TWO MONTHS. I DO NOT KNOW WHERE IS THE PROBLEM IN YOUR OFFICE, I AM NOT RECEIVING BILLS, FROM LAST TWO MONTHS.
ashfaq ali
Jan 30, 2012

Non Receipt of consumer Bill of sngpl

my consumer no 52790530001 i have no receveid gass bill since 2 mounths.pleace not
my complant.than.kindly solved my problim
thanks
Mr ashfaq ali
s/o
amir afzal villege bai p/o monoo nagar hassan abdal
mobile 0300 9875866
dis agreement
Feb 18, 2012

Non Availability of Gas

in ramghar mughal pura we have no gas supply...please do something...because lach gas supply the people of our area facing a lot of problems...what the hell with your authorties who do injustice with the people...you dont give us gas supply but bills of gas constantly goes higher and higher...non musilms authorities are now better than your shameless authorities...shame on all of you...so plz now its toooooo much
Munir Ahmad
Feb 24, 2012

Wrong and unbelievable billing

I am munir Ahmad s/o Bashir Ahmad jodh sing wala chak no 13 Habbibad my consumer no. 72361366916 New dear, sir mera meter one monthe se band he humary qareb sngpl ka office rinala khurd aur okara he me ne in dono office me ja kar buht dafa complain ke magar mera meter tabdel nahi kay gae ab mujy averge bill rs2290 rupy dal day gae he jab k mera total bill 180 ya 200 rupy he sir please mera ye masla hal buht juld kay jay aur mera meter juldy tabdel kay jay ta k me dubara average bill se bach sako sir, me sngpl ke help lion par be kay dafa complain ke he magr mujy 24 ganty ka time day dia jata he magr mera meter tabdill nahi kai ja raha mery ap se durkhast he k mery matalka office Rinala khurd walo kah kar mera meter juldy tabdel kay jay aur mera bill correct bija jay i will be very thank full to u. Munir Ahmad s/o Bashir Ahmad jodh sing wala chak no 13.Habbibad Consumer No.72361366916
karamat
Mar 8, 2012

Wrong and unbelievable billing

CH .karamat hussain CONSUMER NO 00036101248 Date 9/2/2010 paid amount 5000
meter laga hy. aur abi tak billing nhe hui hy bray mehrbani bill send karain hum to chakar laga laga k tang a gy.mera CNIC NO 37405-3194063-5 mera adress village hayal sharif p o box dhamial Rawalpindi.
karamat
Mar 8, 2012

Wrong and unbelievable billing

CH. Karamat hussain
customer ID NO8063297129 dated 12/march/2011
ko main region islamabad mei jama hui hy aur abi tak demand notice nhe mila hy.mehrbani farma k demand notice issue karein tak hum payment jama kra dain.aur phr humara new meter laga dain shukriya...CNIC NO 37405-3194063-5
VILLAGE HAYAL SHARIF P O BOX DHAMIAL RAWALPINDI
M AHMAD
Mar 9, 2012

un complete work

i complain to change si gas metter 1199 .Our complain numbers are 0609333864, 9900100890, 5696174374.But our metter is not chang . we receive bill 3500 after two montn please change my meter urgently and solve my problem thanks.
Address M sultan S/O sakandar ali H. No 47.ST NO 2 BASTI RAHEEM BUKSH NO 2 RENALA KHURD DIST OKARA
wasif123123
Mar 23, 2012

Delay in installation of SNGPL Connection.

meter is not working gulshan park 244e d3
tanveerniazi
Mar 28, 2012

wrong bill

please correct my bill consumer no86035030005
jamil
May 19, 2012

khalil ahmad qaisar s/o wali muhammad p1178 /a st no 3 faizabad

maira bill ghalt bana diya ghiya ha durust kar dain 1 unit ka bill 1.080 rs bana diya durust kar dain
jamil
May 19, 2012

khalil ahmad qaisar s/o wali muhammad p1178 /a st no 3 faizabad bill id 48784396953

maira bill ghalt bana diya ha durust kar dain thankyou 1. unit ka bill 1.080 rs bhaij diya ha
Mahmood Afzal Khan
Sep 4, 2012

Demand Notice

I have not recived the demand notice from your office. My Customer # House No 74 Block M-3 Lake City Lahore. cell # 0321-4425974
thankx Mahmood Afzal Khan
faqir
Sep 11, 2012

demand notice

customer id no.2751129700.dated feb2012.faqir hasan jamil.flat no4,2nd floor aitezaz apartments,diplomatic enclave.pl kindly issue the demand notice.
zulfi
Oct 1, 2012

Bill for the Billing Month of Aug 2012

Dear Sir,

It is submitted that I consumer No 67812220001 and Metter No GL 27150584 against the House No BJCO 12/5 C/O GE(S) Kharian Cantt received bill for the billing month of July 2012 for Rs 5010.00 (Rupees five thousand and ten only). I visited your Sui Gas office Rehman Shaheed Road Gujrat, where i meet with recovery officer and he permitted me for depositing part of the bill as Rs 2000.00 (rupees two thousand only), so i deposited bill of Rs 2000.00 out of total bill Rs 5010.00 in bank on 7 Sep 2012. Now i received the bill for the billing month of Aug 2012 Rs 5220.00, which is incorrect due the bill as already deposited for Rs 2000.00 not reduced by your concerned office. Therefore, it is requested correct my above bill and forward fresh bill duly reduced Rs 2000.00, which is comes only Rs 3220 including current month bill, so i could be deposited at earliest. In this regards your cooperation will be highly appreciated please.
Syed Fawad Ali Shah
Nov 27, 2012

Wrong & Unbelievable Billing

My consumer no is 46080830006 i received a sticky bill in the month of and so i went to the Nowshera SNGPL office about its inquiry but they didnt give any satisfactory answer and told that its by chance printed 'sticky' and will correct on the following month but on the next month i got a bill including rebate adjustment of about 10,000 i couldnt believe it at all, after that i started there day to day visit but couldnt solve the problem only i could manage to bring the meter checker and what he told that your meter is perfect and next day when i visit there office my case was still unresolved so i desperately paid the bill on installment. I request the concerned authority to please verify the charges that sent in my bill.

thanks
Mr Syed Saleh Shah
syed195ali@gmail.com
KAMRAN NASIM
Dec 27, 2012

NO GAS

consumer # 93757210005
LOW GAS PRESSURE EVEN NO GAS BETWEEN 6:00 AM TO 10:00 PM IN ONLY ONE (OUR) STREET.WE REGISTER TO MANY COMPLAINTS FOR LAST 3 YEARS BUT NO RESPONSE FROM YOUR SIDE.THAT IS OUR AN OTHER TRY FOR HELP.
KH.IRFAN.NASEEM
STREET #11 H/NO 527 NR AYAZ ENGINEER OF SNGPL
FAROOQ CALONY SARGODHA
MOB #03009606654
Shahdi Ishaq
Jan 21, 2013

Shortage of Gas

Respected Sir,

Allah bless on you (aamin)

first of all i want to lodge complaint about shortage of Gas, because we are not in a position to cook any item in our area at following address

House No.DK-271, Street No.13, Dhoak Kashmirian, Service Road, Rawalpindi
Cell: 0301-5208466 (Muhammad Ishaq)

you are reqested to kindly do the needful at your best because If Allah give you an authority so, please take necessary action to resolve the issue not in our town but also any where in Pakistan.

best regards,
Honey Rose
Jan 28, 2013

too much bill

too much bill of 4,290 as bill of last time is paid plz reason 4 that
masoom
Feb 2, 2013

Leakage of gas

Consumer #. 01466230008
Complaint No. 3144992237 at 3.30 pm on Sat.
Complaint No.3489092880 at 830pm sat
No body attended the complaint
azhar iqbal
Feb 24, 2013

over reading,meter defect,low pressure

my suigas meter has been over read for the month of jan2013.a bill of 6870 is received for 11.12MMBTU,MY USUAGE has never surpassed the limit of3.310hm3.kindly check this issue and reissue the bill
azhar iqbal
Feb 24, 2013

unbelievable billing

consumer no.76687010009
meter no.MR03006786
Billing month.January2013
I have never ever used gas more than 3.310hm3,but this time a bill of rs.6870 is received.the pressure was low all trimester of winter,and no gas was available at day time.with such cheaper and substandard services and billing of this kind is not fair,its unbelievable.kindly sort out this issue,otherwise i have to go to court in order to seek justice.my history is evident .
Abdul Qadeer0027
Mar 21, 2013

Wrong & Unbelievable Billing

Dear Sir,

My Consumer No: 54578017805
My Meter No: GN27133270
Previous Reading: 1381
Present Reading: 1474
Difference: 93 for the month feb.2013 (04-02-2013 to 04-03-2013)
Consumed MMBTU: 2.994 as per SNGPL 1.77 MMBTU Bill = Rs. 439.31
SNGPL Received Bill for above MMBTU = Rs. 11,160
Due Date= 27-03-2013
Today (21-03-2013) Reading: 1532
i received a wrong bill in the month of Feb.2013 and so i went to the Khanpur SNGPL office and meet with Mr.Mehmood sb Billing Incharge about its inquiry but they didn’t give me any satisfactory answer nor correct the bill. I got a bill including Rebate Adjustment of Rs.10775 I could not believe that because i paid all bills regularly on time, after that i started there day to day visit at SNGPL office but couldn’t solve the problem only i could manage to bring the meter checker and what he told that your meter is perfect and next day when i visit there office my case was still unresolved. I belong to an extremely poor family. I request the concerned authority to please verify and correct the charges that sent in my bill.

Regards.
M.Hanif s/o Muhammad Bukhs
Riaz Kalony Thaeem Abad Khanpur
Disst Rahim Yar Khan Punjab
Email:abdulqadeer0027@yahoo.com
Cell: 0300-7047826 (Abdul Qadeer)

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