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Airphil Express (Online booking)

Philippines

Consumer reviews about Airphil Express (Online booking)

Trinidad Alipin
Dec 9, 2011

No customer Support


December 09, 2011

Sir/Madam,
Good day!!!
This is in connection with the double booking of ticket from Masbate-Manila-Masbate of Mrs. Delilah Lumberio & Mr. Ely Lumberio w/ book reference # HOGRKY & FHMHWA with the same flight date on December 28, 2011 Masbate-Manila & January 04, 2012 Manila-Masbate.
In this regard may I request to your good office to cancel of 1 (one) scheduled booking and further request, that the payment of the said booking will be credited back to the card holder..

Thank you & Merry Christmas...

Ms. Rosales

Ma.Teresita L. Ablaya
Jan 7, 2012

No customer Support


may i request you're good office for a re schedule of the booking which i was mistakenlly booked today jan 7, 2012. the date was supposed to be jan 21 for legaspi-mla, and jan 23 for mla-legaspi. i had booked it march 31 for legaspi-mla and april 8 for mla-legaspi.the locator # is MHPYUX.Hoping for your kind consideration on this matter.thank you.

Ma.Teresita L. Ablaya
Jan 10, 2012

No customer Support


this is a follow up request for change of date regarding the booking which i was errorneously booked last jan 7 2012 for loida dealca.the reservation code is MHPYUX ticket #2112166560883.the date booked was march 31 for legaspi-manila and aprirl 8 for manila-legaspi .the date was supposed to Jan 21 for legaspi-mla and Jan 23 for mla-legaspi.hope you can act on this matter immediately as the flight i need is next week.thank you.

lucille virtudazo obsioma
Jan 15, 2012

No customer Support


hello!!!may i know if i have a free 15 kilo baggage? i been already book last august 1, 2011...my flight this coming feb.1, 2012.MNL TO CGY, , , and back to feb.5 CGY TO MNL please reply so, i will know!!! thank you so much...lucille here.

User1329256306
Feb 14, 2012

No customer Support


from analyn javier KINDLY change to analyn javier vargas, booking on sept. 28, 2012., manila to catarman ..locator number LKUDUZ.

Walter U. Orlanda
Feb 20, 2012

No customer Support


hello we have our concern regarding our booking which happened this day TUESDAY dated feb, 20, 2012. While i was about to book
for tomorrow's flight at 9:50 a.m wed. i was informed by my wife that she able to get my ticket too, tendency that i am handed two(2) ticket
for one flight which specifically routing Cagayan de oro city to manila. i just want to ask favor from you to please rebook this one for my
trip from Manila to Cagayan de oro city, going back here, since i will be having this as emergency case due to my father's death.
please ...please... we need your immediate response. a date to be back here in cagayan de oro city will be on February 28, 2012.
by the way, my ticket number is2112167125768 and the other ticket i bought is no.2112167121813. please contact me on my mobile
no. 09066430641/09353743493 my land line no. 855-5342.
we wish to hear from you and help us with this concern.

edelyn erquiza
Feb 28, 2012

No customer Support


gud pm! kninang umaga po ang flight ko kya lng naiwanan po aq ng eroplano dmting aq ng 4:40am ang oras po ng flight q 5:15am. pwede ko po bng mairefund o mare book ang flight kc abot nmn po sana aq sa tamang oras kya lng naiwan pa rin po aq. ang flight ko po mla.- gensan. slmt!

Leeya77
Mar 12, 2012

No customer Support


To airphil express:

I was double charged of my online booking last May 7, 2012 @ 11:32PM due to page error. Kindly give us the refund of the payment made through a credit card BDO... I already called up the Manila office but they referred us to state my complaint on this email add online support. Kindly retain our ticket with reservation code MHDEGG dated May 31, 2012 at 2:45pm Cebu to Davao Trip under Leo Lowell F. manguiob reservation flight.

JUSTINA SALAMIDA
Mar 12, 2012

No customer Support


Sir/ma'am i have problem regarding to double booking on line. I though i did not confirmed the other one i just found out when i open my email that there was 2 confirmation tickets with the same date, time, place and name. pls. cancel the other ticket with confirmation no. BJTUBNX kindly cancel now because i know have no money to by tickets for the my trip from Manila-Tacloban, if not can i change my re-route instead of Tacloban-manila change to Manila-tacloban at any time at your convenient. my email address: justinasalamida@ymail.com. thanx

jobeth
Mar 13, 2012

No customer Support


hi!
i booked ticket online almost 1hr ago. una ngbook ako ng ticket in the end of the applicatin nkalagay expired kya inisip ko cguro nga ksi natagalan ako ng pagtype ng information. dalawang beses kong tinignan ung email ko walang confirmation kaya ginawa ko inulit ko para maavail ko un ticket agad pagtapos kong ulitin pagkita ko s email ko dalawa n ung confirmation nagulat ako kaya ginawa ko tumawag ako agad s hotline ng airphil. biligay sakin itong onlinesupport@airphilexpress.com. ito daw makakatulong skin para mapacancelled ko ung accedent n doble booking.
reservation code: PVFFMN
reservation code: EZYAWW
PAKI CANCELLED PO UNG RESERVATION CODE : EZYAWW
PARA D PO PUMASOK S BILLING KO S CREDIT CARD
GOD BLESS

jobeth
jtsoriano@yahoo.com

jobeth
Mar 13, 2012

No customer Support


HI! This is in connection with the double booking of ticket from Manila-tacloba tacloban-manila.
Reservation code: PVFFMN & EZYAWW
In this regard may I request to your good office to cancel of 1 (one) scheduled booking and further request, that the payment of the said booking will be credited back to the card holder..
i booked ticket online almost 1hr ago. una ngbook ako ng ticket in the end of the applicatin nkalagay expired kya inisip ko cguro nga ksi natagalan ako ng pagtype ng information. dalawang beses kong tinignan ung email ko walang confirmation kaya ginawa ko inulit ko para maavail ko un ticket agad pagtapos kong ulitin pagkita ko s email ko dalawa n ung confirmation nagulat ako kaya ginawa ko tumawag ako agad s hotline ng airphil. biligay sakin itong onlinesupport@airphilexpress.com. ito daw makakatulong skin para mapacancelled ko ung accedent n doble booking.
reservation code: PVFFMN
reservation code: EZYAWW
PAKI CANCELLED PO UNG RESERVATION CODE : EZYAWW
GOD BLESS


JOBETH

rose cimafranca
Mar 15, 2012

No customer Support


Hi Airphil express, please help me how to can cancel my double booking, I booked online last night but i ddnt notice that it was double booking... the first time I booked it appears "error" that's why i booked it again, I got surprise when i open my email account I receive 2 emails from airphil confirming my booking... here is the locator Nos. IKCOGE; IJKGCU, kindly please cancelled it. Thank you!

cant review/print itinerary
Mar 21, 2012

No customer Support


Good day! why i cant print and review my itinerary?

TERISA
Mar 28, 2012

No customer Support


good day, , , ask ko lang po kung ano ang gawin ko na may mali ang name ko sa pag book ng amo ko, , , ang na book nya ay, MARIE TERISA MARTEL, , but ang nasa pasport ko ay MARIA TERISA MARTEL...online booking po ito nag amo ko, , , , ito po ang resevation code ko, CKMERP, , bukas napo ang flight ko, , , , salamt, , ,

j3ca02@yahoo.com
Apr 12, 2012

billing statement


gudpm.. i just want to ask about the charges that was billed to me wen i book online... upon receiving my statement of account of my credit card the supposed to be payment was different from the online receipt i have "air eco" charges..can i ask what is "air eco"

Edgardo D. Tagayuna
May 1, 2012

Double Booking


Hello, this is in connection with our double booking of tickets from Pagadian to Cebu with confirmed flights on May 10, 2012. The reference numbers/codes are: OTXASU and GAECIX. These bookings have the same passengers, the same time the same place and the same date. Please cancel one of the two tickets and please refund us also for the cancelled ticket. Hoping for your kind and immediate action on this matter, thank you and more power. From Edeline, Berbina and Amelia, with email address; edgarpio60@yahoo.com

clarievic espanola
May 4, 2012

airphil express


Hello, this is in connection with my booking from Davao to Ilo ilo & vice versa with confirmed flights on May 27, 2012 and June 5. The reference numbers/codes are: OOVGCC and ODHLFF These bookings have the same passengers,
Davao to Iloilo : Danilo P. Dador / Danna Grace S. Dador while trip to Ilo ilo - Davao, Passenger;s name : Danilo P. Dador. Upon my confirmation of billing to my VISA Credit Card , I found out that I was bill/ charge twice. Kindly check your billing sent to VISA which charged/ billed me twice. Hoping for immediate action on this matter, thank you and more power.
From : CLARIEVIC D. ESPANOLA .
Email address : clarievicespanola@yahoo.com

Judy Agnes L. Dy-Liacco
May 8, 2012

Double Booking


My complaint of HI! This is in connection with the double booking of ticket from Manila-Legazpi
May 11, 2012
Please Cancelled my Booking No. 2112168082392 - confirmation : MZTAQK

In this regard may I request to your good office to cancel of 1 (one) scheduled booking and further request, that the payment of the said booking will be credited back to the card holder..

i booked ticket online almost 1hr ago.
reservation code: MZTAQK
reservation code: IMFHPR
PAKI CANCELLED PO YON RESERVATION CODE : MZTAQK


Thank you

april mae
Jun 14, 2012

help!!


good day! sir/maam. hindi ko po nakuha ung itinerary ticket number ng binook ko na flight from butuan-manila. Leonito L. Pacuribot ang name ng passenger and criselda o. pacuribot. sa aug.1 and aug.8 ung departure nila..
paano ko po mapiprint un? eto po ung confirmation nuber ng dalawang passenger. IGHGTN & ESHFFE.
paki email nlang po sa account na toh.. lady_isnabera14@yahoo.com. Thank You!!

victoria m geralde
Jun 21, 2012

issuance of Official Receipt


Please issue an Official Receipt representing Airphil ticket number 2112168557913, with passenger victoria m. geralde, this is a government paid travel that needs supporting document for liquidation.

Please drop my request at my email address indicated, mcv-10@hotmail.com.

Thank you for the favor.

Best regards.


victoria m geralde

marizvillasis
Jun 25, 2012

cancellation of double charges on credit card


kindly cancel the reservation code HSEMWI and airphil express worry free policy no. A340514 which charged to my credit card account last June 22, 2012 that resulted to a double booking on the same date & time.

Lay Dane Pearl C.Cariaga
Jul 11, 2012

wrong name


sir/maam,
its about the reservation of Mrs. Lalaine C.Cariaga her name was wrong in her ticket its indicated as Lailaine the true spelling is LALAINE C. CARIAGA..I would like to change it in the correct spelling..thank you and God Bless

airskyticketing
Aug 4, 2012

typographical error of surname


Good day! may i request your good office to help us with the typographical error. reservation code: LAYRGX instead of MS. VERNADETTE LLAELLA can you change it to MS.VERNADETTE LEAL. The flight is tonight and they book it around 12nn today.
please help us with this problem.we hope for your kind consideration.

marizvillasis
Aug 6, 2012

follow up


follow up lang po sa complaint ko why until now la me narreceived na email from cancellation of my double booking which it took last june 22?

Parislang
Aug 9, 2012

Double Booking


Sir/Madam,
Good day!!!
This is in connection with the double booking of ticket from Masbate-Manila-Masbate of Mr. Cynthia Lim carandang, John Paul Carandang, Eliseo Carandang w/ book reference # DTABME, MCPURT, LPVTOI & ELNUAK with the same flight date on Aug 22, 2012 Masbate-Manila & Aug 28, 2012 Manila-Masbate.
In this regard may I request to your good office to cancel of 1 (one) scheduled booking and further request, that the payment of the said booking will be credited back to the card holder..

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