World Education Services |
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Consumer reviews about World Education Services |
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Immal
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Dec 12, 2011
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Cheating Innocent people
It is impossible to get any phone pic-up from their Customer services. You can spend all your day calling but might never get an answer.
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evaluated
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Dec 13, 2011
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Cheating Innocent people
This is exactly what I have heard and experienced! Every one of these services seems to have their issues...theirs is definitely customer service
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Frustrated S.
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Dec 21, 2011
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Cheating Innocent people
Unfortunately, I am being forced to use this so called company to do my evaluations. Worked with ECE another accredited member of NACES which did the evaluation with no issues what so ever. WES on the other hand is one issue after another. They first take your money without a hitch, not surprised about that one. After that everything goes down hill. I do not mind waiting 15-30 min on hold even though it is a pain, but to have the incompetent customer service representative not only mislead but in some cases actually flat out give false information, i.e. "LIE". When you call back questioning them on their blatant false information they hang up the phone on you claiming it was a disconnection. If you ask for a supervisor or a manager, somehow the connection always drops, hmmmm I wonder if that is a coincidence.
WORST COMPANY EVER!!! Unfortunately, US schools have been lied to and now WES has a monopoly for evaluation services. Maybe our government should look into anti-trust laws.
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Singh1
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Jan 5, 2012
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Cheating Innocent people
WORST WORST WORST i have seen in my life
I am waiting for evaluation for last three months no answer nor on phone nor on mail .
I have written atleast 1000 emails no response .Called 100 times . waitited for 30 minutes everytime - No response
Evaluation is half way since beginning .
They accepted degree kept inside the same envelope to ewhich they said is not seaaled but didn't accepted marksheets kept inside same.
After sending three times the status is still same .
Worst mistake to go with them .
Never ever go to them .
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OlgaP
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Jan 29, 2012
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Cheating Innocent people
Hi everyone,
I must admit that I had a very strange experience with the WES - they translated my all "excellent" grades and diploma "with distinctiion" into all "C-s" of the US grade system and "forgot" about distinction. really???
How can that be?
I sent a complaint via their web page - no response
I sent an official letter to the Director of WES with the complaint and a request to contact me back - two weeks - no reaction.
The company has no address, but the PO Box and no phone number to talk to anyone - how true can it be?
Does anyone know about WHERE they actually sit - the address? and what number to call?
Did BBB complaint help? did the small claim court help?
I would appreciate your experience... I am very very disappointed and do not know what to do in order to get into the University I am looking to get admitted into..
Thanks!
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OlgaP
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Jan 30, 2012
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Do not deal with them
I would be greatful to receive the names of those other organizations, as my experice with WES has been very similar.
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casofi
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Jan 31, 2012
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Cheating Innocent people
I had a similar experience.
WES was totally disappointing. First of all customer service is ridiculous, the instructions of the phone and e-mail communicating contradicted what was on the official website. It took my University's director to call them up so that they listened.
Then they screwed up and did not add all the course credits. Both myself and my University tried to urge them to make a corrections and they couldn't care less. Who blames them, they already had cashed in. Please note my University rates tip 5 in the UK.
After wards they never replied to my e-mails. And the crappy evaluation not even clarifies US equivalence. I feel short changed. WES totally HORRIBLE!!!
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Yaseen Alhaj
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Feb 2, 2012
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Cheating Innocent people
I totally agree with others, this institution deserve a zero if not minus 1000 stars. I am not sure from where to start?
-Bad customer service, a supervisor who is never there, or Slow service.
I am a professor; Yes with Ph.D. and I teach hundreds of kids every year. I never felt more motivated to say my opinion and share my experiences in public with others about anyone or any institution the way I feel about the WES. They have no respect to who you are, your degrees, no matter how hard you try to be polite on the phone when you talk to them. With a very cool tone she will tell the supervisor is not hear, or they are still processing your application. If you have any complaint sends us and email!!!??? An email? What are your doing then over the hone talking to me!!!?
I sent the email and three days later I called them… they claimed that the email was received yesterday and they need 24 to 48 hours to respond to it!!!???
I am sure you all had even worse experience than I did. Therefore, take a minute and share your experience with others every where possible about the WES. I read it on other’s comment and I will repeat it….WES is a big SCAM…period.
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muyiwaates
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Feb 29, 2012
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Do not deal with them
My experience with WES is the same. I am extremely frustrated with their service. They are the worst company I've ever dealt with in my 38 years of age. My only advice for anyone seeking evaluation is to run as far as possible from WES. They do not care about your concerns. They lost my Russian transcripts and did not care about the stress I had to go through to get another one. The customer service representatives were extremely rude. They hung up on me twice. I wrote a letter expressing my dis-taste of their service, they are yet to receive a responce back from them since 1/20/12. Instead of writing me back or sending an e-mail, they sent a $100 check with no letter. Really, if you understand me this is not about money. It's all about the time and effort it will take to get another transcript from Russia. They also refused to return my original translation from the American Embassy in Russia (as far as I'm concern this is an original document, but they claim otherwise). In addition to all that, I missed my deadline for college admission. I'll have to wait till 2013.
Overall, I DO NOT recommend them. I will never do business with WES. And if I ever find myself in a posssition of power, I'll like to investigate what they do and everything about them.
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qwerty123
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Dec 19, 2012
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Wes
Wes seems to be one big joke, they have the rudest customer service I have ever been in contact with, they aren't helpful at all,(sounds as if they are following a script)always repeating themselves no matter what you ask or need help with, and just sound bitter about having to sit on the phone. Also I must add that they move at snail pace when evaluating grades, I had to send my grades in 3 times before they even started evaluating, and their evaluation system seems to be medieval, they dont accept any form of transcripts except the sealed envelope.
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seba
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Mar 1, 2013
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Bad service
It is impossible to get any information from this company if you need it! World Education Services sucks! Don’t ever sign up a contract with them!
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