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Wells Fargo - HARP Program

United States, Illinois

Consumer reviews about Wells Fargo - HARP Program

lakeshia baptiste
Mar 5, 2012

Fraudulent Practice

I agree. The entire process is a mess. I too have a loan with Wells Fargo! First of all, the HARP program is a JOKE!! All it does is allows the banks to make more money in a mess they created. I am a valued customer in good standing on my current mortgage. Unfortunately, my husband passed away last year and I am no longer residing in my home. I have continued to pay my mortgage on time because I want to do the right thing! I requested a refinance through the HARP program to lower my payments. The process is a JOKE! I had to complete tons of paperwork and request an appraisal at my own expense. It should be a simple process to lower your existing mortgage rate. And i shouldn't have to refinance for another 30 year loan so the banks can make more money from a mess they created. I was against the BAILOUT because it only benefited the banks. And even with the HARP program, this is still the case. The banks get paid from every refinance. Also, they are able to recover on defaulted loans. They win on both ends. If you want to help the consumer why not adjust our principal balance to the FMV or make it simpler to lower our interest rates.

RSLB
Mar 17, 2012

Fraudulent Practice

All I can say to anyone looking to refinance or execute a HARP2 refi is to stay clear of Wells Fargo. If you are a minority specifically Hispanic or Black you will be asked your ethnicity and immediately your rate will go up by .5 to 1 full point. An excellent r credit history or payment history will not matter. This is just the beginning with Wells Fargo. Next they will play the script of delays. They will claim they lost parts of your application. They will mail you a new bundle of paperwork. Then they will accidentally cancel your application a month into the process and claim that it was an internal error. Now 30 day s into the process the script continues with a new loan application. Currently on day 45. All my research on Wells Fargo Fraudulent practices will most likely stretch out the process to 130 days. My advise "avoid Wells Fargo all together".

torrey family
Feb 4, 2017

Wells Fargo Won't Refi Me Thru Harp

Well, after being with Wells Fargo for over 10 years & never missing a payment, never being late with a payment & often paying in advance, we are denied refinancing because our credit history is not perfect. Wells Fargo says, our payment history means nothing to them. The fact is, our credit history has not changed from what it was when we refinanced the second time with Wells Fargo. So much for custom appreciation. Guess there's no help to those that have not lost their homes, or those that have not fallen behind on their payments. This system IS fixed. . . Any help in this matter: btorrey3@tampabay.rr.com

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