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Waterloo Nissan

Canada, Ontario

Consumer reviews about Waterloo Nissan

PhD mother
Jan 5, 2012

The biggest joke in the car dealer industry

Waterloo Nissan on northfield are also crooks. I took my 2009 rogue there because i couldn't open the door. they drove the car into their garage and confirmed they couldn't open the door. geniuses. they then told me that they would have to pry open the door and it would probably break, and cost 690 to replace the door. they also said it was probably a broken actuator which would be another 350. They charged me 50 dollars to tell me they couldn't open the door. I said 1000 dollars to fix my door? Don't touch it! I took my car to a garage I trust.
Busy Corner Garage on Devitt street fixed my car for 100 dollars. They are very nice and honest.
Waterloo Nissan was VERY RUDE to me when I called to request my money back because they couldn't fix the problem. Both the service manager and the manager treated me like a second class citizen. I don't know how Nissan Head office lets these people run a dealership.

PhD mother
Jan 5, 2012

The biggest joke in the car dealer industry

Please remove the above complaint. Nissan fixed the issue and gave me a full refund. they were very nice about it in the end.

Deezil
Jan 5, 2012

The biggest joke in the car dealer industry

NISSAN = Nasty Import Sucks Savings Away to Nippon

Code-Red
Feb 2, 2012

The biggest joke in the car dealer industry

Bought a 2002 Nissan Sentra Spec-V from them in the summer of 2005. I had asked if the recall work had been done to it (as these cars were notorious for intake manifold and exhaust manifold issues), and I was flat out told by the salesman "Sammy" that there weren't recalls. When my car started burning a liter every other week, I brought it in and was given the run around of my life, unfortunately because I was young. So much for the $1650 extended warranty...

Will not be buying another Nissan, period.

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