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Watchrepair.net Jeff Herman, watchuwant.com

United States

Consumer reviews about Watchrepair.net Jeff Herman, watchuwant.com

watch_man
Mar 3, 2012

overcharges, they stole my watches

Jeff Herman from watchrepair.net stole my $7500 watches and also overcharghed me $250 more! I found this website when I needed to repair my Panerait watches, it was three months ago. I haven't get back my watches just excuses from him and promises.
He is a criminal, stay away from him and from watchrepair.net!! You will lost everything with them!

DebbieRose
Mar 12, 2012

nervous trusting my Rolex

I will admit to being nervous trusting my Rolex to a watch repair company on the internet. I spoke with both Jeff and Marci several times during the time my watch was being reconditioned and by the time I received it back, I felt like I had known them forever. My watch looks better than new and the price was very reasonable. I have recommended WatchRepair.net to both
family and friends.

BUSHPILOT
Mar 27, 2012

Rip off. Theft

Jeff Herman took $600.00 from me for work they never did on my watch. Also, a gold marker was missing which he promised he would mail me within a few weeks. That was a year ago and I never got it. When I recently filed a complaint with PBC Small claims court, Marci sent me an email saying Jeff had suffered a heart attack, that their watch repair subcontractor was holding 60 watches in hostage, that they had been explused by their landlord and phone lines cut off and what's more, the police were investigating them. She asked if she could help. I said a reimbursement check would be nice. Since then, silence.

STAY AWAY FROM JEFF HERMAN WATCHREPAIR.NET OR ANY OTHER PHONY BALONEY NAME BEHIND WHICH JEFF HERMAN MAY BE HIDING.

edwardlbusk
Jul 11, 2014

Bad work, no refund from Watchrepair.net

Jeff Herman at Watchrepair.net promised he could fix my TAG (which was keeping bad time) in early 2014.

I should have done more research first but I trusted the testimonials on his site.

Initial quote was around $350. Having sent the watch he said it needed a main spring. Additional $150 or so.

When I got the watch back the issue was exactly the same - watch running fast.

I emailed twice to complain - no response.

I rang and said I wasn't happy - "yeah, but doesn't it look great!?" was his angry response.

I told him I wanted my money back. He said no.

I told him I wanted my money back or I would share my experience on consumer websites. He offered to fix my watch under guarantee.

Still no refund, hence the report.

Jon Rogers
May 1, 2018

WatchRepair.net

Unfortunately a similar tale. Sent my Rolex Submariner to Watchrepair.net in March 2018 Having sent the watch he said it needed a new main spring even though it was keeping perfect time before I sent it. This was an additional $150 or so. Watch was eventually returned and looked well refurbished but was running fast - upto 20 minutes per day. I asked for refund but he offered to fix my watch under guarantee. Still no refund, hence the report.

john hopkins
Jan 31, 2019

rolex non repair

best to not send jeff your watch. 600 bucks later my Rolex looses 5 minuets or so a week.
looks good but not much of a time piece.

i guess i am lucky. a friend got his back with a battery movement installed
john charlotte nc

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