Warranty America/American Auto Shield |
| United States |
|
|
Consumer reviews about Warranty America/American Auto Shield |
|
Rolo43
|
Dec 14, 2011
|
Bad Service and bad Coverage
how are they in business if there not selling contracts??? TOTAL SCAM... they only cover up to 200.00 in parts and then they try to find a refurbished one or get it from your local junkyard. CFO how can u sleep at night? is this adofs next business adventure!
|
|
no mercy
|
Dec 22, 2011
|
Bad Service and bad Coverage
well i got a very official looking notice in the mail as well, and the strange part? no where on the notice is the companies name that is selling this product! At first look i wondered if it was from my dealership-sure looked convincing-so i called the toll free number and talked with a rep. when i asked him to verify that this offer was legit he guided me to his web site. The site is from 2002 claiming that American Auto Shield is a A+ rated warranty dealer-then i went to this site and the current BBB site-hmm guess what-these guys are scammers!!! when i pointed out that the site he guided me too was from 2002 and that ALL the other sites for AAS that were recent did not have anything favorable to say bout this company and i asked him why i had to make a decision now, as the offer is good til the end of the month? If you keep asking questions like i did-they hang up on you-sound legit to you? buyer beware!!! i will be reporting them to BBB tomorrow and ask you all do the same!
|
|
Rick Sievers
|
Jan 15, 2012
|
Bad Service and bad Coverage
I was contacted by this company. They stated that they got my information from dealerships that says I maintain my vehicle at regular intervals. Well as a matter of fact, My car has NEVER been to any dealerships. EVER!!!. I maintain my own cars in my homes garage, myself. I buy my parts from auto part stores. Be very careful of this company with all these complaints here. It is only a small amount of complaints but only a few will go thru the trouble to post in places like this.
|
|
spread-the-word
|
Jan 17, 2012
|
Bad Service and bad Coverage
wow, this is too funny, because i got one of those emails.."dont get caught with unexpected repair bills"... out of curiosity, i filled out this online form with my personal info, which were my name, phone number and zip code. maybe 2 hours later, i received a call from them. a very nice gentleman on the other end of the phone asked about the information about my car, like, the year, make and model of car and the mileage. i provided him with the information. he paused for about 5 seconds and said, let me see if we can get you qualified...a second later, he came back on line and said, "you are qualified" it was then i started to get suspicious, because, what did he run that against...than he said, since your vehicle is over 100k miles, you have to act now...and he went on and on...i was already leary of the process...needlesstosay, i ended the call, and told him i had to get off the phone because i was at an appointment and i had to hang up...wheeyy...glad i did not go thru, they were really pushing for me to sign up that day, with as little at 100 dollars down, this is after at first they said, to start the program, i had to put down 300 dollars, i told him, i couldnt because i had already committed to a large purchase and i did not budget for this 300 dollars to go out...than he said, let me talk to my manager and to see what we can do to help you out, he came back on the line and said, we can work with you, we can lower that to 200, again i said, i'm sorry but i cannot commit to that, he went to 150 i said the same thing, he said, well certainly you can you 100...unbeknownst to them, i am a salesperson myself...lmao...of course i did not get it. thank you to all who've shared their experiences with this company...this really needs to get out to the public...this is info worth sharing...
|
|
leeuniverse
|
Feb 21, 2012
|
Bad Service and bad Coverage
I want to get auto repair insurance, but clearly there isn't a single reputable company as far as I can find for my used vehicle. (plenty for new, but who needs it for new???) U.S. Fidelis was a scam, and now these guys seem to be another scam also. I filled out a quote, they called several times, I finally got a chance to call back. Ended up spending 30 Minutes with an ear full of classic high pressure sales tactics. When I wouldn't accept their initial offering, only then would they give me another offer, etc.
Ultimately they wouldn't listen. Made clear that I couldn't buy yet, because my money was tied up in repair shop payments. In order to make the sale they actually tried to get me to do a post dated payment, pretending like I would be covered, when in fact I wouldn't be when I pressed them on it.
Given all the reports on the net on this company, I'm simply amazed that BBB is so ignorant to give them an A+ rating.
It's like putting perfume on "crap". Just because a company refunds some money or say's "it's in your contract" doesn't mean it's an A+ company. I was really wanting to get this insurance, but all the story's I'm reading and it's clear as day they are a terrible company. I mean, making people get junkyard parts, not allowing car rental, the run around, etc. etc. I see no difference at all between this company and US Fidelis.
I really don't understand why the Insurance Industry (Government) isn't regulating these clearly fraudulent company's that are only in business to make money instead of also providing quality customer service?
Why can't we have some nice simple auto repair insurance no different than car insurance?
Does something have to be mandated by the government in order for us to be protected and there be quality standards?
|
|
Previous 1 Next |
|
|
