WageWorks |
| United States |
|
|
Consumer reviews about WageWorks |
|
TAR2
|
Dec 26, 2011
|
WageWorks is a waste
WageWorks is less than forthright about how they evaluate the receipts provided for reimbursement from Flexible Spending Accounts. I have found no consistency or transparency in how they interpret the validity of a receipt and a reluctance to put anything in writing about how guidelines are used to disqualify a receipt. It seems to me that a legitimate company would not hesitate to document their decisions. This is a cause for concern.
|
|
TAR2
|
Jan 3, 2012
|
Claims Approval
You are not alone in experiencing problems with how WageWorks handles claims. They don’t provide any written explanation as to why a claim is rejected and make people jump fences to collect what is their own money. WageWorks would be wise to consider the reactions of Netflix, Bank America and Verizon customers and be much more concerned with making as it as easy as possible to collect on a claim, or face a similar backlash.
|
|
WageWorks Executive Escalation Team
|
Mar 15, 2012
|
Train Pass
Dear WageWorks Participant,
Thank you for your communication dated March 9, 2012 concerning your account issues. Your feedback is very important, and on behalf of WageWorks, we sincerely apologize for your experience.
We recognize your level of dissatisfaction and would value the opportunity to resolve your account concerns. Please contact us at [email protected] for additional assistance.
Sincerely,
Executive Escalation Team
|
|
Previous 1 Next |
|
|
