Complaint

went in person to cancel my membership feb 2015 as per there cancellation policy, this was also the last time I went as a member which should be proof enough that I cancelled and I also signed a cancellation form in which they have misplaced. I have since been charged every two weeks for $23.60 and for the last two years I've been fighting to get this cancelled, They continue taking this money out and are refusing to refund me anything I have paid advising there is nothing I can do.