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Timbercreek Communities

Canada, Ontario, Toronto

Consumer reviews about Timbercreek Communities

thatgirlnamedsteph
Sep 11, 2018

Timbercreek Communities

200 Dufferin St, Canada, Ontario, Toronto

Do not live at 200 Dufferin St

Living and dealing with Timbercreek Communities was the biggest mistake I've made. Before signing the lease, I asked the management company at least 10 times if they have a pest issue because reviews online stated that they, in fact, have a huge issue. I was assured up and down that there is no issue and that my place was treated before I even move in. The unit itself was in decent condition and I had asked a few people in the building who seemed to think it was a thing of the past. That was not accurate. This building has a massive bed bug problem and from what I've heard from other people, they also have a big cockroach problem.

After letting them know about the issue, they did bring in someone to treat the unit within the week, however, I told multiple Timbercreek employees that the issue is not contained to one unit as I saw the IN THE HALLWAY. They told me it was an isolated incident and left me feeling really confused as to how this would happen to me. That same night, I met several other people who were also preparing their units for bed bug treatment, and those units were nowhere near mine. So they lied right to my face because one of the other tenants walked into the office and saw me crying and ran after me to tell her she had them too.

After the treatment, there were still SO MANY bed bugs and the unit became uninhabitable. The Regional Property manager, Marc, assured me the treatment will be done every 2 weeks. So I decided to move out right away but paid for Sept rent ($1700) even though I'm not living there, but because I wanted my furniture treated twice before I moved out (one month = 2 treatments). But in classic Timbercreek style, they have postponed the treatment to make it 3 weeks away, ensuring they only need to pay for one more treatment while my furniture remains in the unit.

This is just one of the MANY issues I have here. Including that I have been followed up to my apartment twice now, even though 2 security guards were at the door (they just let him walk in behind me).

I write this, not to scold and complain but to look out for others. I am 28 years old, a clean and respectable tenant. And because I chose to live at Timbercreek my whole life feels as if it is in shambles right now. I would HIGHLY encourage everyone to avoid this property management company at all cost.

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