Summit Merchant Solutions |
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Consumer reviews about Summit Merchant Solutions |
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Steven 4569
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Dec 9, 2011
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Customers Beware
No, I'm afraid they have managed to pull some more money out of my bank account through automatic withdraw. I sent their processing machine back to them to avoid the cost to keep it and they thought they would just cgarge me for it anyway because they can. I have recently notified my bank to stop all drafts from them but not sure if it will help or not.
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Duped by Summit Merchant Solutions
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Dec 21, 2011
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Rip off
Summit Merchant Solutions is a rip-off company. I have a small retail company and use quick books Point of Sale for all my transactions. The 1st thing I ask any merchant sales person that comes in, (and their are allot of them) "is their system compatible with the Point of Sale system"? She worked with their tech people and came back with a yes, 'We have software we can download onto your system and it will work within Point of Sale." Great! I signed up and if their were any problems I just send in my cancellation within 30 days and I get everything back. Well, it turns out that they could not make it work with Point of Sale and that they didn't know why anyone would tell me that they could. They have no such software. No problem, I sent in my cancellation well within the 30 days and waited for my money to be put back into my account. After a month or so I called to see what was going on. They said that I could not get my $95 Application Fee because it already was approved. Well I would have never applied if they told me the truth up front. She said that she submitted the $199 Plug-in charge for refund. I called to find out why it never showed up in my account. He said the refund was declined because it was a cash transaction (pulled directly out of my account) and that once it is declined it was a done deal, I cannot talk to the supervisor, the claims department, no one. They never got far enough into the process to plug in anything. $300 and I didn't get a damn thing but pissed off. This company should be raided and shut down. If you’re looking to work for this company your resume should have "Scam Artist" at the top. I am posting my story on every site I can find. If I can keep this piece of crap company from scamming any other legit businesses then I will be happy.
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sara77
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Jan 23, 2012
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Customers Beware
I was just charged $675.00 because I closed my bank account before paying my final bill drafted of $25.42 (we had a transfer of business ownership). They said that I had defaulted on the contract-even though I explained that we had been trying to cancel the account for months, but were given 20 different pieces of information from each representative, and their system made it impossible to get proper information from anyone. We have had 5 accounts with them for 4 years and this is how they treat their good customers.
Absolutely a terrible company. I don't that there is anything I can do at this point but pay the fee, as they have turned it into collections in less than 30 days.
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