Steves Wallpaper and Blinds |
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Consumer reviews about Steves Wallpaper and Blinds |
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Steve Katzman
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Feb 2, 2012
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Horrible customer service, defective product
Dear Jillian,
Please accept my sincerest apology for the way in which your situation was handled. I am certainly going to investigate this. We take great pride in the level of customer service that we provide our customers and I assure you I will get to the bottom of where things went wrong. We have processed a full credit to your PayPal account. If you are ever in need of wallpaper or blinds please let me know and I will pass on our friends and family pricing as well as I will personally supervise the placing of your order.
Sincerely, Steve Katzman, Owner
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Ramelle
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Feb 2, 2012
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Horrible customer service, defective product
Aww! What a sweet reply from the company. Hug and make up with Steve, Jill.
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jillstuer
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Feb 6, 2012
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Horrible customer service, defective product
As a follow up to my posting, I would like to add that Steve's has contacted me about my experience. Their apology seems sincere, and I believe matters have been followed up on and hopefully taken care of on their end.
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