StainSafe / Worry-No-More Furniture Protection Plan |
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Consumer reviews about StainSafe / Worry-No-More Furniture Protection Plan |
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Roosevelt
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Dec 22, 2011
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Worry-No-More and StainSafe are the same company!
Please save your money! worry no more means before something happen. U must worry when something happen. Sorry it's not cover, Which means u r screwed, Bad company man save ur self the worry. 70%of claims rejected
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WarriorChick04
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Feb 11, 2012
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Worry-No-More and StainSafe are the same company!
We generally do not buy warranties. However, since we were purchasing a couch and we have three large dogs, we decided it might not be a bad idea since animal fluids were covered by the policy. Plus, Macy's said if we didn't use the warranty in 7 years we'd get our money back in a gift card. Sounds great, right? So about six months after owning the couch, it was soiled by one of our dogs. We called Worry No More, and they said we could either get a more high powered couch cleaner and try to clean it ourselves, or we could be mailed replacement cushions. However, they said that if they didn't make the couch anymore, we would not be able to get the replacement cushions and would be out of luck and unable to get the cleaning kit (how is this fair?). Since it had only been six months, we opted for the replacement cushions. They said they would send them out as soon as possible. A few months later, wondering where in the world our cushions were, we called. They couldn't find our order and said they would place it again. Here we are about a year later, and still no cushions or contact from the company. We are about to call Macy's and demand our money back. I have found them to generally be accomodating with the dining room set (which fortunately I didn't buy a warranty for!) so hopefully they will be accomodating with this. Also, the things people wrote about the damage having to have occurred in the last 7 days is completely true, although I don't know what would prevent you from just lying when they ask you that question! Anyway, good luck and I will NEVER buy a warranty again!
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