Sprint |
| United States, Florida |
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Consumer reviews about Sprint |
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olisbos
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Dec 14, 2011
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Bill
When you changed your plan you should have been given something confirming that change that included the terms and conditions.
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Mrknowitall
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Dec 14, 2011
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Bill
Since you failed to mention what plan you have, or any details, your review is worthless.
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whythelongfaces
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Feb 28, 2012
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Heather, Manager of Customer Care hung up on me!!
Customer service is not dead. You simply did not like being told NO.
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User1327808857
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Feb 28, 2012
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Heather, Manager of Customer Care hung up on me!!
Always ask for a confirmation # for any conversation you have wih CSR.
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mikavg
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Mar 13, 2012
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Bill
I have to agree. I signed on with Sprint in January 2012 and can get nowhere with anyone. When I signed on I was informed on one activation fee for my family plan and my first bill reflected this. I then received my second bill which they included two more activation fees and on top of that miscellaneous charges that you can't understand what they are billing you for. When speaking with customer service I could get nowhere and not even the supervisor was any help. He stated that I should of looked online prior to going into the store and that I should have read my contract thoroughly. So more or less you can't take the word of the representative and you MUST READ EVERYTHING prior to agreeing to anything. I should have known this but will NEVER take a representatives word.
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