SoldSmart.com.au |
| Australia |
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Consumer reviews about SoldSmart.com.au |
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Robyn Michelle
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Jan 16, 2012
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Bad product!
I also have been diddled, I have noticed that there is a distinct pattern here, this company obviously purchases faulty damaged and seconds from distributors wanting very quick sales and turnover at a minimal price, so then Soldsmart sell to people like us as we the innocent and think the items at a great price! How wrong we all have been. that's why a replacement never happens. Therefore there is never any response to any emails wanting a return address for a replacement Go figure!
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Soldsmarter
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Feb 20, 2012
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Bad product!
OK, lets do some maths. There are about 30 complaints (although 3 were supportive), so make that 27 complaints, over i believe about 4 years (April '08 to Feb '12)... So about 7 complaints a year on average (although most in 2008/2009). Soldsmart, over that same 4 year period are believed to have sold about 100, 000 products on eBay and probably 150, 000 through their website (total 250, 000). According to these results the complaint rates is 0.000108, or 1 /10, 000 ... oh, need a better calculator! The conclusion is that Soldsmart IS providing quality products 99.999% of the time, and if there are problems, then the vast majority are being fixed, solved, resolved, like most other companies (perhaps even better than most companies). But there are always going to be a few people who complain, and thats fair enough... Hundreds of people complain about Harvey Norman CLOSE HIM DOWN! they say... Hundreds of complaints about Officeworks - RIP OFF MERCHANTS MUST BURN!!! (lol) Deals Direct THE WORST SERVCE EVER !!! they cry ... but Do the maths and you'll get some perspective.
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