singtel broadband |
| Singapore |
|
|
Consumer reviews about singtel broadband |
|
seanlu21
|
Jan 16, 2012
|
The worst signal i have ever experinced since dial up...
I have the a bad experience in 2011 year with Singtel, a girl called from Singtel in Oct (if am not wrong) said they were giving 2 months trial period for their Fibre Broadband. and said no cost for 2 Mths and no obligation.
But after their installation I found the speed is exactly the same as Starhub. and the worst thing is even I did not use it, it automatically started charging me after 2 Mths, then I called Singtel customer line, but the SYSTEM said I already subsxribed but no body can prove it ... its a TOTAL CHEATING, TYPICAL SINGAPORE GOVERNMENT STYLE CHEATING, THEY JUST PRESUME THAT YOU DO NOT HAVE THE TIME TO FIND OUT WHO ACTUALLY DID THE CRIME, AND THIS IS WHAT SINGAPOREAN DID FOR THE PAST YEARS. THE MAKE THE SYSTME AND MAKE EVERY REAL INTENTION UNDER HOOK... AND YOU FALL IN WITHOUT A HINT WHERE TO GO COMPLAIN AS THEIR SYSTME KEEP CHANGING, PEOPLE KEEP CHANGING, EVEN THEIR WEBSITE KEEP CHANGING MAKE YOU THINK YOU ARE A SUCH AN IDOT AND THEY ARE WAHHHH PROFESSIONAL, ISNT IT .
KEEP AWAY FROM SINGAPORE!
|
|
Puicouple
|
Nov 17, 2012
|
Singtel Broadband with poor network speed
What is Fiber Broadband?
I have upgraded our home broadband to fiber with Singtel. This is where my nightmare starts. First day of installation, I was told that Opennet’s cable was faulty. The subsequent appointment, I got the Fiber Broadband installed. When I got home, I found out that additional power switch was required from current 24/7. This means that I have to pay additional S$20 per month for Fiber Broadband and additional electricity bill.
I was looking forward to a higher speed network. I am so disappointed! The network speed was worst than before. Singtel technician came and confirmed that there was tremendous drop of network speed at the toilets due to the structure of the house. I am staying in a 4-room HDB and not 3/4 stories bungalow. At times, there was no network!
Another Singtel Technician came and confirmed the poor network reading. He suggested plugging in wireless router + Powerline. Additional 2 more power switches are required whenever we need internet connection. No one in the house play online gaming. We only need internet connection for 1 laptop and 1 desktop. This is absurd and driving me crazy!
Perhaps Singtel should consider regulating the way broadband providers are allowed to advertise speeds. Or, testing connection speeds in the homes of random consumers to make sure they're living up to their promises. I am aware that contract with Singtel and IDA will not intervene. Can I use lemon law for the poor quality? Will IDA do anything further to improve the current state of broadband and afford some rights to broadband users?
I paid for a service that I did not receive. Who can help me now????
|
|
Previous 1 Next |
|
|
