Silverleaf Resorts |
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Consumer reviews about Silverleaf Resorts |
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jeffw08
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Jan 7, 2012
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Scam
Can anyone verify if the car or the money has ever been won, in the history of this company?
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dontnormallycomplain1
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Jan 9, 2012
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Scam
To the comment posted yesterday, jeffw08, the winning of the car or money is a scam. i erased one of the scratch off places and it wasn't a pot of gold. So i told the lady "oh my first one isn't even it so there is no way i would get all 5". she then told me to see if the numbers on the bottom matched any of the "prize" numbers and of course my numbers didn't match. So me, already being skeptical, started scratching off the whole scratch thing and the "prize" lady looked mortified and told me i couldn't do that and tried taking it from me. i kept the sheet until i was done scratching the whole thing and there was ONE i repeat ONE pot of gold on the whole scratch off. So there is no chance in hell i was going to be able scratch off 5 pots of gold!!!
the first sales person i talked to kept lying to me about simple things and then later on would try and say something different and when i asked him about the lies he would say "oh i think you misunderstood me". i ended up telling him no. so he said because of what i do for a living he could offer me a special discount that they don't offer everyone so i had to sit and wait for this complete @$$hole to try selling me the same thing for a fraction of the price. but i still told him no and he was like "well you go on vacations anyways; i don't see why you just don't buy your vacations from us". and got up and stormed off after i told him no once more. then the first salesman got up and just walked away without saying anything. I just sat there like what the crap "i want my free stuff i was promised for enduring this crap". so this lady FINALLY came over and sat down with all my paperwork saying she could give the whole thing to me for a 18 month trial period for an even lower rate and eventually my trial period would pay what i owed for a deed. at this point i was irritated cause i had been there for 3 hours and told her no i just wanted my prizes, gifts, whatever you want to call them and go get my boys from their "play center". so she told me to follow her and just ended up leaving me in another waiting room which brings me to my above complaint. after sitting there and waiting 30 mins someone came and got me...no one came out of this ladies office and there was no one else in the waiting room. so i have no idea why i waited so long again. what my prizes ended up being were an "exotic getaway" that i still have to pay for and register, a "greatwolf lodge package" that i still have to pay part of, and $40 (which is basically getting my money back) cause i had to pay $40 to reserve my spot at this sales pitch!!!
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jeffw08
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Jan 9, 2012
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Scam
Thank you dontnormallycomplain1
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cpa7135081
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Oct 28, 2015
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finally ok with it
We bought a timeshare unit 17 years ago from Silverleaf. However, we thought we bought a 2 bedroom lodge since that is what we were shown. To our dismay and surprise, we bought a studio! The point of us buying a unit was because they told us they owned a property in NC that we could switch to and my son was going to attend college there, but we needed 2 bedrooms for other sons. So why would we EVER buy a studio? We were tricked. We could not trade for anything in the RCI book because of our week so believe it or not, we upgraded to a red week. We actually had a good time and were able to switch to more decent places. Then believe it or not, after much pressure from rude sales people, we bought a second week so we could have the flexibility of using two or three days at a time instead of all seven at one time. There were other small perks, too. Plus we would not have to pay the $75 fee each time we wanted to use a different resort. Years later we were given some bonus time (we never could use it until the website opened up and then it was easier) and now we are enjoying our time share. We go up to Lee a lot and have come to love the Berkshires and the quiet relaxing atmosphere of the small towns in the area. We learned when to use bonus time (odd times like March and November and mid January) and take advantage of shopping at the cute shops in Lenox and Main St lee and we take a day trip up to VT each visit. We retired in the midst of all this and now can go up for a mid week retreat and we finally are at peace with Silverleaf. We have visited six of the sister properties and I highly recommend Orlando Breeze, Branson and the crown jewel, Apple Mountain in Georgia. SO in the end, when we figured out all the places we've been to, bonus time and free weekends to come listen to their speeches, we are almost breaking even. We have a deed to the property and my sons love going up there with the children. IT is not an area with a ton of things to do for kids, but they enjoy hiking, golfing, attending movies in the old theater in Pittsfield, the museum on Main St in Pittsfield, the wagon ride through the orchards at Furnace Brook Winery and we promised then a snow wagon ride this winter. If you own, learn to make the best of it. We did and after 17 years, we are ok with it.
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