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Sicily by Car rental

Italy

Consumer reviews about Sicily by Car rental

robert_langdon
Dec 14, 2011

damage to car

This is a abusive and unfair company. I had a similar problem in September 2011 in Italy. They are now charging me in 150 euros for "handling fees" on some alleged fines I had received. Besides according to them this amount of money (which surpasses the value of the rental) will not pay the fines. According to them I still own the government. It is outrageous!!!

braima
Jan 27, 2012

damage to car

I picked up the car after waiting at the desk for 40 minutes at Venice Marco Polo airport in September 2011. I paid for full insurance through Carhire 3000 website, but they insisted the full coverage wasn't valid (although I had a printed voucher with me clearly saying what I claimed) and they blocked 1100 euros on my credit card which I didn't plan to be blocked during my trip. I booked Fiat New Punto size car, but instead I got 3 generations old Nissan Micra. I couldn't put all of my bags in the trunk. Needless to say, my complaints didn't touch the rude front desk clerk or the "smiling cat" manager. Two months after the return of the car my credit card was charged 4 times 60, 50 euros, or total of 242 euros without stating the reason for the charge or informing me about it on my e-mail or phone. After I filed a complaint with my bank, they refunded my 242 euros. BEWARE OF AUTOEUROPA - SICILY BY CAR. THIS IS NOT A HONEST COMPANY. RATHER I WOULD SAY THEY ARE THIEFS. DON'T RENT THEIR CARS!

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