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Consumer reviews about SHOPPERDISC.CO.UK

Feb 15, 2013

Unknown, unauthorised deduction from my Bank Account

I am livid that a sum of £10 has been deducted from my Bank Account from Shopperdisc.co.uk without my knowledge or prior authorisation. I appear to have recieved nothing at all for this robbery and intend to take the matter further. Please effect an immediate refund or supply details of what this is supposed to relates to and delete my details from your system. Angela Stone.

Feb 17, 2013

money taken out of my credit card account

£10 taken from my Tesco Credit Card account without any authority rang Tesco first person unhelpful second one told me they were cancelling my card and would refund the debit taken out on the 15 instat. Still waiting.Also now have to wait for a new card 7/10 days.These folk should be investigated and closed down.

Feb 18, 2013

Unauthorised Payments

They have got me too. I don't track my 2nd bank account as closely as the main household account but when I did have a random check through I too have the parasitic shopperdisc.co.uk taking £10 per month. When I tracked back it has been going on since 2010 when I purchased airline tickets from Ryanair.
I too didn't agree to or fill out any discount offers so this parasitic company is getting their information from the information you are giving these reputable companies......isn't that hacking??

It is about time they were stopped as from internet research this has been going on for years to an awful lot of people, the fraudulent people that run shopperdisc.co.uk must be very, very rich.

I have emailed them and all they offered was a 3 month refund......what a cheek!!!! Then said I would have to fill out a form to claim more which requires a signature and can only be faxed or posted back to them......do they think I fell off a banana boat.......this makes it harder to prove I have sent it, and they have my signature too........no way!!!!!
They also said I purchased tickets from BMI Baby.....which has never happened.....I have proof it was Ryanair on my bank statement and I remember the coupon for £15 off appearing afterwards which would be how the scam works.

I will try Trading Standards but I'm not holding out much hope from what I have read, I have emailed them again and showed my disapproval of just £30 refund.

Atul Burse
Feb 19, 2013

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Feb 22, 2013


Checking my bank accounts this morning I noticed two payments of £10.00 each to shopperdisc.co.uk. I checked with Barclays who told me to ring the following number to get it cancelled. 0800 7319935 I rang it and was told I had signed up for it after buying a toy from Argos for collection from a local shop in december last year. I had no memory of this but they agreed to cancel it and refund £10.00. I have received an email confirming this and the money should be back in my account in 10 days. (We shall see).
I tried complaining to Argos by telephone because it was via their website that I got stung by this scam. They just weren't interested saying I must have filled the form in and it was nothing to do with them. Tried complaining by email but you can't send it without a purchase code. emailed the managing director and got back an email saying not us contact some other department. Their customer service department is useless, I won't be buying from them again. Have now contacted Barclays who will refund any further withdrawals made by this company. Evidently it is set up as a continuous card payment which means it doesn't show up on your list of standing orders or direct debits, making it difficult to see and cancel. What really infuriates me is that large supposedly respectable companies don't seem bothered their customers are being scammed by this company.

Feb 25, 2013


Have just booked a room with travel lodge and guess what I can get £15.00 discount on my next purchase. Surprisingly I didn't take up the offer but was tempted to see how obvious it was that you were being scammed for £10.00 per month. Argos emailed me saying this company was one of their preferred partners, looks like several well known names are linked to this scam. I wonder if TVs watchdog could do anything to publicise it?

Feb 26, 2013



mavis white
Feb 27, 2013

Unauthorised deductions from my bank account

Shopperdisc.co.uk have been taking £10 per month from our bank account every month for the last four months. They appear to have our visa card details as it is showing on my statement as "VIS". How do I get my money back and stop further payments from being taken?

Mavis White

Shopper Discounts
Feb 28, 2013


Hello Forum Members:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is or the details of their membership. We can help you better and resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 0800 731 9935 (this is a free phone) or you can contact me directly at [email protected] If you contact me, please reference this forum.

Kind regards,
Customer Service

agnes webbe
Mar 1, 2013

taking money from my account without my knowledge

on 2 occasions money has been taken from my nationwide account -29th January 2013 -10 pds; 1st March -another 10 pds
I have no knowledge of giving any permission for this to happen.I reported it to my bank and ask them to put a stop on this transaction,they did not

Mar 3, 2013


I have had £10 taken out of my account on 4 occasions when i rang them they said i signed up but i don't know what the money was for an how to get it back.

Lynn O'Farrell
Mar 21, 2013

unknown deductions from my bank account

Just discovered that my account has been debited with a 10 pound payment that I have not authorised and I consider this to be theft

Alan Elder
Mar 25, 2013

Withdrawal from bank account

Shopperdisc.co.uk withdrawal from my bank account without authorize approval. Amount £10
From Alan Elder

E-mail address [email protected]

Nigel Darlington
Apr 3, 2013

unauthorised payments from credit card

Unauthorised payments from my credit card, £10 per month since August 2010

Apr 8, 2013

unauthorised payments taken from my account

what can i do to stop shopperdisc from taking regular payments from my card account? i found a telephone number and asked them to stop. i was promised a confirmation e mail. this has never arrived. how can i get my money back?

Mike Spike Cornforth
Apr 12, 2013

unauthorised payments from my account

I have just discovered shopperdisc have been taking £10 per month from my account since April 2011. I managed to get hold of my supposed account details and cancelled my memebership, of which I had not signed up for. I also discovered when looking at my 'details' the card details they had were out of date so I don't understand how they could still have been taking money. Is there any way I can get all of my money back?

Apr 25, 2013

£10 per month being taken without my authorisation

On checking my account it shows a £10 deduction paid to Shopperdisc.co.uk on the 22nd April , I have not authorised any payments to this company !! On checking my previous statements it shows that an unauthorised payment of £10 per month has been taken from my account since August 2012 . gain these payments have not been authorised .


[email protected]

May 15, 2013


Yet another to have been done. This company have been taking money from my account since March 2011. I do not know what for and have certainly not authorized any such transactions. I have contacted the company and cancelled. They have offered a 3 month refund.( surely this is admitting they were wrong in taking the money in the first place). I am to be sent a refund form via email, but have also asked for it to be sent by post. One person I spoke to said I would have all my money refunded, when I asked for this in writing I was put through to her manager, who wasn't available a few minutes prior to this. I was told by the manager that they could not put anything in writing. THIS IS A SCAM. I hope no one else gets caught on this. Although reading all the complaints and reviews no one is aware that they are actually signing up for this in the first place.I shall be following this up by writing to the companies concerned including Rhyanair, where apparently shopperdisc got my details from when I booked flights on line.

[email protected]
May 21, 2013

annette bradford

Why was there money taken from my account?no-one gave you permission to do this, this money(£10.00)was taken on two consecutive months, April and May.2013. Who-ever took this money from my account from this so-called shopperdisc, should be dragged all the way to court this is illegal.I will expect to have this money returned with an e-mail from yourselves giving a serious explanation. how dare you take this money you are not a company you are a FRAUDSTER. I will seek advice from my solicitor today after looking at my bank statement last night.I will expect you to send this money back, this is fraud and theft ,After reading all the complaints, you need to be prosecuted. All the victims' this scam has affected should take you to court and sue the pants off you

Shopper Discounts
May 21, 2013


Hello Forum Members:

We want you to know that we’re here to help you. However, it’s difficult to do that in a public forum when we don’t know who each person is, or the details of their membership.

The Shopper Discounts & Rewards programme provides great value to people who shop online regularly. We have thousands of consumers who save hundreds of pounds each year. Our discount offers and cashback deals make a real difference in this difficult economic environment.

The only way you can become a member of Shopper Discounts & Rewards is by completing an online registration form where you need to input your name, email and postal address, and your credit or debit card details. You also need to create and verify a password and agree to our membership terms. Membership is free for the first 30 days so that you can try it out, and after that it is £10 per month. On the sign-up page it is clear, and is mentioned at least four times, that following 30 days free of charge, your membership will cost you a fee each month - hence why you provide your credit/debit card details at this stage. We also send new members six emails within those 30 days, some of which serve as reminders of the membership fee. Members are free to cancel their membership at any time.

We would be happy to help resolve your specific queries or concerns if you contact us directly. You can do so by calling our customer service team at 0800 731 9935 (this is a free phone number) or you can contact me directly at [email protected] If you contact me, please reference this forum.

Kind regards,
Customer Service

Colm Donnelly
May 21, 2013


We have notice £10 a month being deducted from our Santander credit card for this past two months. We would like to know how to get a refund and get this cancelled.

Jun 1, 2013


I have had money taken from my account, who is shopper disc.co.uk ?

Mrs J A Vyse
Jul 18, 2013


I have had £10 charged to my barclaycard for the last 2 months

Sep 20, 2013

taking money from my account

i have noticed that £10 has been deducted from my account on the 18th/19th of this month, without my authorisation, shoppercheck.co.uk had better refund this money immediately or i will be reporting the matter to the a consumer rights organisation.

Oct 5, 2013


For the past three months, I have been debited £10.00 each month. This debit is entirely unauthorised and has to be a Scam. How do I make contact with Shopperdisc to stop the debits and obtain a £30.00 refund?

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