Serta Vera Wang Mattress |
United States, Michigan |
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Consumer reviews about Serta Vera Wang Mattress |
WhoShouldMyLawyerContact
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Jan 7, 2012
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wont honor warranty
Your situation is common. When a mattress is stained, many of the warranties out there will consider it null an void. For the future, you should always clean your mattress before initiating any kind of warranty service. What works, is some common household cleaner like water and a few drops of dish washing liquid, and a "shop vac" (one of those garage style vacuum cleaners that are designed to suck up wet materials...) Wet the area and clean away the stain with the "shop vac". Often, just using plain warm water will work. Pick up as much of the moisture as possible so you don't create a bigger stain.
If you need further assistance, you should speak to an attorney. He can write a pretty good letter for you that goes to the "Legal Department" instead of the "Customer NO Service" department...
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