Log inRegister
Add a Review

Sentrylink

United States

Consumer reviews about Sentrylink

John k
Jul 4, 2012

False information. Do not buy!

This service is a scam! I have purchased a criminal background about a person, who I know had been in prison. I could not find any information about him. I paid $20 for nothing, and now they won’t return my money. That is not fair! They have false information and they are cheating people!

pctwst
May 22, 2013

Not as advertised

I wish that I would have read the posts on ComplaintsBoard.com about this scam of a company. I did a search on a known felon and it returned zero results. I asked for a refund because the report was incorrect and I was told no. They then provided a disclosure of what they don't search on. Apparently, they don't search on anything important. A complete waste of time and money. There are several posts on ComplaintsBoard.com and tons of BBB complaints most of which are unresolved. They have an "F" rating on the BBB site.

http://www.bbb.org/washington-dc-eastern-pa/business-reviews/personnel-consultants/sentrylink-llc-in-greenbelt-md-30000339

wied1919
Feb 26, 2015

Horrible Customer Service and support

Tried to use them for the first time created account processed a background check and got no receipt of the transaction or the background report was NEVER sent to my email. I called customer service and the only response was they did not get a rejection on the email so there was nothing they could do. I asked to speak to the manager got phone mail and never a call back.

BASED ON MY EXPERIENCE DO NOT USE THIS COMPANY

Carolyn1101
Nov 2, 2016

NO REFUND FOR SENTRYLINK

BEWARE!!! YOU WILL NEVER GET A YOUR REFUND!!! Even if they have errors in their Report. I purchased Sentrylink to run a criminal background check for someone I know has a criminal history, it did not show up on the Sentrylink criminal background Report. They try to justify their claim in that told me that their database could be different from the one they are using in my state! What a RIP OFF! The woman Michelle P**** was so rude and abrupt that she actually hang up on me while I asked her a question!

Add a Review about Sentrylink

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username