Sentrylink |
United States |
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Consumer reviews about Sentrylink |
John k
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Jul 4, 2012
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False information. Do not buy!
This service is a scam! I have purchased a criminal background about a person, who I know had been in prison. I could not find any information about him. I paid $20 for nothing, and now they won’t return my money. That is not fair! They have false information and they are cheating people!
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pctwst
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May 22, 2013
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Not as advertised
I wish that I would have read the posts on ComplaintsBoard.com about this scam of a company. I did a search on a known felon and it returned zero results. I asked for a refund because the report was incorrect and I was told no. They then provided a disclosure of what they don't search on. Apparently, they don't search on anything important. A complete waste of time and money. There are several posts on ComplaintsBoard.com and tons of BBB complaints most of which are unresolved. They have an "F" rating on the BBB site.
http://www.bbb.org/washington-dc-eastern-pa/business-reviews/personnel-consultants/sentrylink-llc-in-greenbelt-md-30000339
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wied1919
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Feb 26, 2015
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Horrible Customer Service and support
Tried to use them for the first time created account processed a background check and got no receipt of the transaction or the background report was NEVER sent to my email. I called customer service and the only response was they did not get a rejection on the email so there was nothing they could do. I asked to speak to the manager got phone mail and never a call back.
BASED ON MY EXPERIENCE DO NOT USE THIS COMPANY
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Carolyn1101
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Nov 2, 2016
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NO REFUND FOR SENTRYLINK
BEWARE!!! YOU WILL NEVER GET A YOUR REFUND!!! Even if they have errors in their Report. I purchased Sentrylink to run a criminal background check for someone I know has a criminal history, it did not show up on the Sentrylink criminal background Report. They try to justify their claim in that told me that their database could be different from the one they are using in my state! What a RIP OFF! The woman Michelle P**** was so rude and abrupt that she actually hang up on me while I asked her a question!
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