Fraud Call to Offer Fake Discounted Warranty Extension

Fraidy,

I came across your post and wanted to reach out and apologize for the disappointment surrounding the purchase of the Master Protection Agreement for your microwave. My name is Zenaida and I am part of the Sears Social Media escalations team. The Sears Cares/Social Media team is part of the corporate customer relations department and we handle the highest level of escalated customer relations issues. I would like to get you in contact with one of our dedicated case managers.
At your convenience, please contact our office via email at [email protected] so you don’t have to continue to be troubled by this. In the email, please provide a contact phone number and the phone number your microwave was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email, please provide the screen name (Fraidy) you used to post on this site, for reference to your issue. We truly value your business and look forward to talking with you soon.

Thank you,

Zenaida M.
Social Media Moderator
Sears Social Media Support