Poor customer service & delivery!

Do not go by the quotation that they give initially, as later at the time of delivery you can expect blackmailing and damaged/broken goods. This is exactlly what happened with me while I got my goods transferred through the consignment no.105710 and 105709, dated 19.11.11. Under which the goods were to be transported from Bangalore to Chandigarh.
Consignement No. 105710 was for a car and the other for the household goods. The payment terms were INR 25K to be paid advanced and the rest INR 39K to be paid on delivery of the material and the car.
The household goods were delivered and the people who came for the unloading did not care to open and set the 15 boxes and when we opened them ourselves 10 items were found to be either damaged or non usable the value of these items were about 20K+. Also I got a call from Sahara asking me to pay the entire amount before the delivery of the car. I was blackmailed by Mr. Manoj who is their representative in Bangalore, and Mr. Rajesh (their rep. in Delhi) by stating that only after payment would the car be delivered. When I shared my experience of the broken items recieved in the household goods with Mr. Manoj he said that the settlement would be done by the person who comes to delivery the car post the full payment.

So I had to pay the amount and when the car was delivered it was found that the petrol tank was totally empty which was about 40% full during the time of hand over of the car. When I called Mr. Manoj for the settlement he disconnected my call in the middle of the discussion and also told the person who came to deliver the car to come back. Post that even after numerous e-mails and calls to their claim department no reply has come from their end.

Net conclusion is that beware of Sahara Packers and Movers as they are the worst in the industry, and I am stating this as I have got my stuff transferred 5 times earlier as well through various packers. I only wish that I was aware of their reputation prior to shifting as is evident with the amount of claims aganist them, it seems that it is a regular practise for this company to harass their customers. I would suggested all of you to not go this company specially if you are getting the booking done individually and not through the company.

Regards,
Anish
89268928822