Jon parts manager is a rude ###

Jon the part manager is a complete ###. He cuts you off when you're speaking and the customer is never right. His attitude is FU customer. He has hung up on me 3 times the last 2 months. We purchased an extended warranty for the engine. Do not purchase extended warranties they don't wanna cover it. John the parts manager as complete asshole and should be fired immediately. He complains that hes too busy to remember who he speaking to and turns things around. Please make it easy for this company and stop buying from them since there too busy to care for customers and treat them like crap. The customer service sucks and they don't want to honor the warranty they sell you extra and try to blow you off and just hang up on you if you press to much. No one will give you the owner's information nor is there a general manager you can complain to to help. I still dont have the correct part after months and my child has not been able to use it.