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Consumer reviews about PureIt

Jan 17, 2013

Bad customer service

Not long ago I purchased a PureIt Marvella water purifier and I was quite satisfied with it in general. But things changed when I had to buy new battery for it. I’ve placed an order at pureitwater.com/in/ but ever since doing so I haven’t heard from them…Their customer support is not much help and it really looks like a scam because I paid for my order and got completely ignored by them. I’ve tried to call them at 1860-180-1000 which is customer support phone number but nobody was picking up the phone, it was the same when I tried to email them at [email protected] Basically what they have done is developed a great product that is totally worth buying and completely ruined it by not providing any reasonable customer support. If you want to save your precious time better search for some alternatives…

Bad customer service

Jan 18, 2013


Dear Sir / Madam
Thank you for taking the time and effort to reach us on your concern. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed. At Pureit, we treat each complaint on a priority.
You may reach us,
1. By replying to this response, or
2. Email: [email protected], or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline: 1860-180-1000 / 1860-500-5678.
Resha Parkar
Manager-Consumer Communication & Analytics

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