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PSI Exams

United States, Oregon

Consumer reviews about PSI Exams

Aug 11, 2021

Insurance LIfe&Health

The absolute worst experience I have EVER had. I had a 6:30 pm test appointment. I logged on at 5:45 Did every thing requested of me and got to a point where I was just waiting. 20 minutes later I called tech support. I spent 15 minutes there and was told that a Proctor would be providing my test right away. NOTHING. Called tech support again. Went through all of it again, the whole relinquishing my computer screen again, provided my ID, had to lift up my computer which weighs about 35 lbs and wave it in the air so they could see the whole room, up my sleeves, scan the walls and floors and so on. He now says, OK now you are all set to go, the Proctor is telling him she is ready. Now I get to go through all that again. By now my back is getting sore from having to lift and pan the whole computer for what seemed like a tour of my whole house and body. Then all of the sudden. CRICKETS AGAIN. Now we are approaching 8 pm. 3rd call to tech support. Guess what? Start again. I am told, OH sorry, you must have gotten disconnected, this is another Proctor. This one left me idle on and off till about 9:30 not to mention asking me to do all of that crap again. I scratched my oak desk severely. It is my opinion that these people (who can see me but I cant see them) are just sitting back laughing at me getting worn out, while they provide no help. But let it be known that when I AGAIN waved my computer around again. This person said can you do it again, I think I saw some item on your desk. I WAS DONE AT THAT POINT!!!!!! I served this country and carry around Shrapnel and live my life in pain for people like this and they treat us like shit. Disabled and a joke to them to watch me sit in front of my computer and get frustrated. Well they are the only way to take a test, but because of the way I was treated, I will look for another line of work.

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