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Priceline

United States

Consumer reviews about Priceline

kmkm21
Apr 5, 2012

hotel

Beware: Priceline is a ripoff scam. I bid on a 4 to 5 star hotel minimum as an anniversary treat for my wife. Priceline came back with a 3 star hotel and charged me the full bid price ($75 higher than the 3 star hotel going rate). All other travel review companies, including AAA, Hotels.com, TripAdvisor, etc. rate that hotel as 3 star. We didn't even stay there because we were looking for something nicer for our anniversary, but they charged us $152 anyway. I later found out that Priceline routinely, intentionally, and illegally overinflates their hotel ratings to sell inferior rooms at higher overinflated prices, ripping off their customers. Customer service was a joke - they are so rude, and they chuckled and practically agreed that they conduct this scam, but "it is their business". Beware: Priceline is a ripoff scam.

kmkm21
Apr 5, 2012

hotel booking

Beware: Priceline is a ripoff scam. I bid on a 4 to 5 star hotel minimum as an anniversary treat for my wife. Priceline came back with a 3 star hotel and charged me the full bid price ($75 higher than the 3 star hotel going rate). All other travel review companies, including AAA, Hotels.com, TripAdvisor, etc. rate that hotel as 3 star. We didn't even stay there because we were looking for something nicer for our anniversary, but they charged us $152 anyway. I later found out that Priceline routinely, intentionally, and illegally overinflates their hotel ratings to sell inferior rooms at higher overinflated prices, ripping off their customers. Customer service was a joke - they are so rude, and they chuckled and practically agreed that they conduct this scam, but "it is their business". Beware: Priceline is a ripoff scam.

teles
Apr 17, 2012

overpriced hotel with very bad customer service

They charged me $80 for a room per night when their original price is $65. I couldn't get a refund... Please check twice before you will use them!

Fox4
Apr 17, 2012

overcharged

The hotel's regular rate is $65 per night while priceline charged me $80 claiming they are offering the cheapest prices! Consumers beware and don't trust them

Joshua K
Aug 23, 2012

Do not let you cancel the reservation

I booked a room at a hotel. The same day I had to cancel the reservation, but they said that I will still have to pay the full amount. I did not know about their policy, that it is impossible to cancel for free, or with a refund. I will never use priceline ever again.

CliveDean
Feb 10, 2013

no refund for early cancellation of flight

This airlines are not good! I was their customer for a long time and I never had any problems except my last flight. I had a ticked on their plane but by the accident I had to cancel my booking. I gave them a notice two weeks before and they refused me in a refund for this cancelled flight. I will never use their services again..

Rose671
Jun 4, 2019

Fraud

***FRAUD***My Visa card was charge by priceline which I did not authorised. after getting an email that my card was charge for 2 rooms. I immediately call my bank and cancel the booking and still got charge for a cancelation fee of 200. Priceline did not correct or reversed my money regardless they did a FRAUD on there end.

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