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Consumer reviews about Prestigia

Jayme Smith
Oct 21, 2012

Hotel Costs

I had the same experience with my credit card. The response from Prestigia to the other complaint is NOT TRUE! My credit card was charged the same day and was 12% more then what was quoted. They post a lower rate than any other companies but in actuality they are MORE. Use booking.com or another reputable company....NOT PRESTIGIA!!! Save yourself lots of trouble. Amazing they do this to customers and have not been closed down.

I will be disputing the charge, contacted the hotel to cancel my reservation and had to cancel my credit card to stop further charges. I have re-booked with another company and NO ISSUES on the conversion rates, interesting...huh??

Jayme Smith
Oct 21, 2012

credit card fraud

I did not approve the amount they charged on my credit card. The cost it misrepresented on their website.

Oct 24, 2012


This company charged my credit card when I first contacted them. they told me the price for their services over the phone, and when I checked my cc, it was more than what they have told me. Fraud! Avoid them!

Prestigia.com team
Oct 24, 2012

Hotel costs - Response

Dear Jayme Smith,

Thank you for taking the time to give your point of view about our service.

As mentionned on the payment page, next to the conditions you agreed on before completing your booking, AND on the booking confirmation you have received, we charge the guarantee deposit in euros for your stay in Paris. If the amount is higher than the one indicated on your booking confirmation, please contact your bank for any possible additionnal fees.

The amount in USD is provided only as a reference and calculated according to the current exchange rate at the time of reservation.

You have sent an email to our customer service at the same time of publishing this review, they are already in touch with you.

Please let us know if there is anything else we can assist you with.
Your Prestigia.com team.

Apr 22, 2013

major scam

Beware and be careful! Prestigia - is a major scam! They pur wrong prices on their webpage and also misrepresent their services. After your booking they may overcharge you twice more because real prices are higher. There is nothing about honest service and refunds. Beware and better stay away from them!

Prestigia.com team
Apr 24, 2013

Dear Mayour - Response to your comment ( Major Scam)

Dear Mayour ,

Thank you for sharing your opinion.

We are really sorry to hear about this problem and we would like to investigate this matter further.

Could you please provide us with your Booking ID in order to look into this problem?

Your Prestigia.com team

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