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United States, California

Consumer reviews about Prestigia.com

Aug 1, 2015

What's Happening??

Two months ago booked a three night stay late August 2015 at the Sofitel Lyon France. Got an email three days ago saying my bank had declined the CC charge--what took so long for this?!-- please check with my bank...??? I did, they had no record of the charge OR declination (how can that be?) and I responded to Prestigia by email with same info. Waiting to hear back but suspect, given all the negative reviews, that I will need to spend some time next week booking again for this trip, and probably disputing any charge Prestigia imposes on my credit card. Wow!!

Prestigia.com team
Aug 3, 2015

Response to ChuckA

Dear ChuckA,

Could you please provide your booking ID in order to look into this?

Your Prestigia.com Team

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