Popeyes Chicken |
| United States |
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Consumer reviews about Popeyes Chicken |
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Y Walk
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Mar 10, 2012
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We will never go back because of their lack of concern
march 10, 2012 vivited location in Whitby, Ontario, bought 4 orders, requested one additional sweet and sour sauce for the chicken orders and was told NO, said it was Head Office rule. Asked them again and said I would complain in writing to their HO and did they think it was worth to loose a customer over one sauce, They still said HO rules, so I bought one, they charged me $0.26, line up was getting bigger and bigger, told them again unreal that they would think nothing of loosing a customer for $026 cents.Took my 4 orders and left, never to return again, and good material to report to various food service places, the old story one bad service deserves 10 other to be told
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TXBEAUTY
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Sep 21, 2012
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POPEYES EMPLOYEE BILLIGERENT & UNPROFESSIONAL #3283
Today I went into Popeyes (#3283) to get my weekly usual and for some reason this time things went terribly wrong. I waited momentarily while the employees assisted the drive thru. I then complain and thats when AUGUSTINE comes over to assist but obviously bothered I requested his attention. I place my order and when I proceed to pay he snatches the money out of my hand with an attitude. I then complain about his rude and nasty behavoir and thats when ISABELL begans to yell, scream and really become biligerant with me. The other employees held her back and requested she lower her voice because the dine in customers were becoming startled from her behavoir. I asked for a refund and did not proceed with business at this location. I had to drive over a mile to get decent customer service (#2056). I am a frequent customer with receipts to prove it. I will not be remaining a customer unless something is done about ISABELL. It is never acceptable to yell and scream at a customer in such a manner. It should not be allowed by anyone representing POPEYES. I will not let this situation go. I will be notifying corporate, the manager at the location in addition to posting my reviews on ever website. People deserve better when they patronize a company.I want to be contacted in regards to his traumatizing experience.
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mitch61
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Dec 27, 2015
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said coleslaw was delivery orders only
placed order at Popeyes Joo Koon, asked for coleslaw with order, but was told I could not get coldslaw at counter, it was for delivery orders only, I regularly eat popeyes in Singapore where I normaly place large orders, another episode such as this I will not patronize popeyes with this kind of service, KFC always has coleslaw ,
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