PNC Merchant Services A Rip-off

account; an account with no monthly fees. I specifically told Randi McKenna that I was not going to be processing credit card payments on a regular basics and did not want to pay a monthly fee. Now, almost two years later, PNC starts charging me $19.50 fee per month. I contact them and they informed me they sent a letter to me in February; I never received the letter and I told them. They assigned me a person Mark Blackstock, 412-803-0111, to resolve the issue for me about the fee and about cancelling my merchant services account; he did absolutely nothing - they are crooks.

Blackstock told me that I signed the contract and agreed to a fee, if I did not process $60,000 a year in credit cards and that I signed the contact stating, agreeing to keep the account for 3 years; I was not aware of either of these things. These are key things that Randi McKenna should have pointed out to me. I never would have agreed to processing $60,000 a year in credit card payments or to keeping the account 3 years. The figures McKenna put on my application for Visa and MC amounts, I did not give them to her; she put them there on her own. She is responsible for letting the customer know all these things but she did not tell me anything. PNC Merchant Services is a rip off and is designed to get customers sucked in for long periods, so they can make a profit.

I filed a complaint with the Consumer Finance Protection Bureau, which did no good; Mark Blackstock lied to them, saying that he did an investigation but he did none! He sent Consumer Finance Protection Bureau a letter saying he addressed the issue with me but he lied! Mark sent me a letter dated August 5th, with the same thing he told me in June when I first contacted him about the issue. PNC Merchant Services should be closed down and all the top executives put in jail; they are a scam and rip-off and the government allows them to avoid punishment!!