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Peak Potentials Training

United States

Consumer reviews about Peak Potentials Training

joetaken
Jan 6, 2012

Does not honor promises

Anyone who had ANY problem with "Peak Performance" should really search out a man with the name of "Robert James Alexander Baker" who is/did work on/off for them for a couple of years. I WAS his layer and he still owes our firm over 360 000 US dollars in legal fees. Now Im drunk and im going to tell you the truth about this asshole because I cant stand it anymore!!! (and because he KNOWS he wont take legal action against me - because he WILL loose:-) Robert JAmes Alexander Baker without ANY doubt has YOUR MONEY!!! He worked in Vancouver - and still lives in Vancouver Canada - I believe in Coquitlam, Canada.
His wifes father lives on Native Canadian land, his wife is 1/16th Native Canadian wife. This guy has been the SCAPE GOAT for ALL of the lost clientele money claims coming in from not only Peak PErformance, but as well from 7 other Canadian, German and Australian firm…I should know because I helped this man "bury the money" if you will. Funny thing is, is that 90% of all of his
co-workers DIDNT EVEN KNOW about Roberts role in the company, they just all assumed he was some regular guy…

Basically theres a loop hole in Canadian law which allows people of Native Canadian descent (Roberts American FACT) to NOT pay back monies to there employer for very, VERY specific reasons (which I will not discuss here). What Robert did, is contrive a scheme...the companies - "claimed" (a lie they worked with one another) that he stole company (literally YOUR MONEY) without ever having taking legal action Robert. Thats why they will not and CAN NOT pay your monies back to you!
This guy is LITERALLY sitting on close to 6 and one quarters of a millions dollars (stowed in his wifes bank account in a native Canadian reserve). Last time I counted it was 34 clients from 12 countries. 7 years from now he (with his wifes permission) will LEGALY be able to open this account and withdraw your cash - dispense it amongst his partners in crime, and NO ONE - NOT YOU, NOT ANYONE can do ANYTHING about this!!! So there you go folks - probably one of the strangest yet absolutely TRUE things youve ever read!!! Now you all know how the real world works.

another sucker in socal
Mar 1, 2012

Does not honor promises

I signed up for a $3995 course last November and due to health concerns (and financial issues, since attending their "free training" course, I asked for a refund on a course that I have never taken or intend to take now... Unfortunately, they are based in Canada, so the BBB can't really take any action against them. AMEX sought to secure a refund and seemed to be powerless to refund the charges, even though I have received NO BENEFIT for my $4k "investment". I am writing it off my taxes as a "theft of funds" and will continue to spread the word about their sad business practices... it is all about the money to them! Sign me "another sucker"

peakpotentials-sucks
Mar 6, 2013

Peak Potentials Training

Peak Potentials offers a money back guarantee if you are not satisfied with their course, but they will do whatever they can to not honor it. This is the second time I took a course from them and was unsatisfied. They are very nice and pleasant when it comes to authorizing the refund request, but when it comes to actually refunding you it's a different story.

The first time I asked for a refund:
After attending the entire first day of the course (World's Greatest Marketing Seminar), I didn't like it and got the refund authorization. After emailing them for 6 weeks without any response, I put in a dispute with the credit card company who refunded my credit card within a week. A week after that, Peak Potentials calls and says that if I drop the dispute, they'll write me a check. I asked them to send me that in an email so that I could have it in writing. They refused and said that if they dispute the charge-back they would win and we would get no refund at all. Well, I stuck to my guns and either Peaks Potentials was bluffing or the credit card company ruled in my favor.

The second time I asked for a refund:
My email to Peak Potentials on Mar 6, 2013:
My boyfriend received a voice-mail today from Susan Fantus, Manager at Peak Potentials Client Care stating that our refund request was in "integrity review and you should know why." When he called her back, she said "explain yourself" and insinuated that he did not comply with your refund policy based on the fact that he had been unsatisfied with one of your previous seminars. I do not understand why his dissatisfaction of other courses has anything to do with the one in question. She treated him with hostility, animosity, disrespect and bluntly stated that he had no integrity because he didn't like the seminar (I wasn't satisfied either). We are entitled to my own opinion of Peak Potential seminars as I'm sure you understand that the seminars are not for everybody.

She argued that he had never paid for any Peak Potentials courses even though he paid for premium seats to the MMI (which I will no longer recommend to others after seeing how your customer service team disrespects and attacks people for not being satisfied with a course) in May 2012 and offered to give her a copy of the credit card receipt.

She also accused him of taking advantage of Peak Potentials by signing up for courses and to get "free information." I can assure you that we both had every intention of learning from the courses that were paid for in full. Why else would we have paid $995 + $495 almost a year in advance to reserve a spot in the seminar? In order to attend this course, we had to block off three entire days out of my busy life (time off work, time away from business, I had to miss spending time with my family on the anniversary of my father's passing, and having to miss my dear friend's child's first birthday) and pay for 4 nights of accommodations (even though we only stayed for 2 nights). Why would we go through all that trouble just to get "free information"?

If I do not feel that the information given is worth my precious time or money - I will not stay for the entire course. Unfortunately, we were not satisfied (again, we are entitled to our own opinions of the seminar), so we acted accordingly. It was completely unprofessional of Susan Fantus to attack my boyfriend the way she did.

The refund policy states: “We offer a Money Back Guarantee, if after the attending the entire first day of the course, you are dissatisfied with your purchase. To qualify you must notify staff at the conclusion of the first (1st) day of your request for refund and complete the required request form. You must return all course materials you have received during the first day and will not be admitted any further days of the course. You will be entitled to a refund of the full amount of the course…”

We attended the entire first day of the seminar on March 1, 2013, was not satisfied, and got the refund authorized by the Event Manager Annmarie Wright (see receipt attached). We returned our name badges and did not attend any other day of the course. We have fully complied with your policy and we cannot get back that time that we spent at the seminar. If Peak Potentials does not plan to honor their own refund policy because they disagree with a client's reason for not being satisfied, then the refund should not have been authorized in the first place.


Now the refund request is being reviewed by their "legal" team, which is absolutely ridiculous. Who is the one who is out of integrity here?

Please beware and please read and consider all the other complaints about them before you decide to buy from them. And if you are not happy with their services, be prepared to either lose your hard earned money or fight tooth and nail to get it back.

Disappointed47
Aug 30, 2016

Peak Potentials Training

I signed an $8000 contract with Peak Potentials last October. I went to the Real Estate Intensive where the information was minimal and the intent was to push that company's $20,000 program. I then went to Mission to Millions Life Directions. I will admit I found some value in it but as with anything else I have attended with them a large amount of time is spent pushing their next level program.

I gave them the benefit of the doubt and thought I would continue. Then my daughter lost another friend that she went to school with tragically, this was the 3rd in a very short period. I knew that travel in 2016 and the first part of 2017 was not something I could commit to. I am a single mother and didn't want to leave her.

I emailed Peak, no response. So I called. I asked to please extend my program (currently it expires October of 2017) and to also stop payments now and I will resume them June of 2017. I was offered a 3 month extension on my program and nothing on the payment.

It makes me sad to realize that this is a company that says they are people oriented but in fact money is what they are after. I disputed the charge on my card and of course they provided the contract I did in fact sign so I have been charged. I have 2 payments left and am realizing that I will probably end up having to pay it.

Peak Potentials will get their $8000. I will never attend one of their training's again and I will be sure to tell whomever I come across about my experience.

Terrible company!!

JeffreyT
Jun 12, 2017

I expected better from them

Do they intend to drag out promises of refunds until after it's too late to dispute with our credit card companies?

This seems to be a very unfortunate pattern...I recently attended a MMI with some friends and relatives and we all really got a lot out of it. I ended up signing up for the package of programs called "Quantum Leap" and used my credit card for a deposit.

After the weekend I did some research and found a lot of concerns about the organization (New Peaks/Success Resources/Peak Potentials and their programs). I always assume there are some bad reviews by people that are into blaming and not taking responsibility, but there were plenty that seemed to really be of concern. So, I cancelled my purchase according to their instructions and within the 3 day federal "cooling off" period.

They initially agreed they would refund it, but have continued to drag their feet. Federal law allows 10 business days to process the refund, it's now been about 6 weeks. Unfortunately, my experience with their failure to refund my deposit has only confirmed the lack of integrity they seem to have. And, BTW, my relatives and friends have been experiencing similar problems with their refunds.

Ironic that they are supposed to help others live true to their potentials. They seem to have such difficulty with their own. Very unfortunate.

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