Papaya Clothing |
United States, California |
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Consumer reviews about Papaya Clothing |
Mindy Camarata
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Apr 1, 2012
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Rude customer service
I absolutely agree with the customer service being terrible at Papaya Clothing. I frequent the store often and has made several purchases at the store. I purchased a skirt and they forgot to take the sensor off.
After about two months I decided to wear the skirt and saw the sensor was still attached to the skirt. I entered the store with the skirt in a bag (sales girl saw me enter the store). She took the skirt from me and said she will bring it up to the desk so they can take the sensor off. She asked me for the receipt, which I did not have, due to the fact I already through the receipt away. The sales girl stated they would not take off the sensor and falsely accusing me of stealing the skirt. I asked to speak with the manager and the manager was very nasty and said the same thing. Prior to me finding out they were not going to take the sensor off, I was trying on new clothes and I needed another size. I was going out of the dressing room to find a new size, when I was stopped by the sales clerk. Once again, the sales clerk was making an assumption that I was going to leave the store with the shirt on. At that point I got so disgusted with the store. I went over the manager again, and asked her to take the sensor off and she called the mall security. About 4 security guards came in the store (manager called and said I was disturbing the store) and questioned me as to what was going on. Apparently the security guards believed me and told me to take the skirt with the sensor. I received the number to the corporate office and they advised me to call the corporate office and explain the situation. I will never shop in their stores again. The sales clerks are very rude and immature and do not know anything about handling any type of situation.
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