P C Richard & Son |
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Consumer reviews about P C Richard & Son |
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P.C. Richard & Son Service
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Feb 8, 2012
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The result? P C Richard & Son can't help me.
P.C. Richard & Son maintains our very own factory authorized service department where we schedule and complete approximately 18, 000 service calls per month. This is accomplished through our own authorized service technicians or through the manufacturer's factory service. We can very easily either schedule service for you with GE or run the call with a P.C. Richard & Son factory authorized technician.
I do not know where the miscommunication took place but I assure you we stand behind the products we sell with an unparalleled service department.
Please contact us at 631 777 4114 or 800 696 2000 and request a supervisor or email me directly at [email protected].
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Thud
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Feb 23, 2012
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I agree with previous posts that the sales staff is rude and basically ignores.
When you create a new username, try to mix it up a little. The last 8 or so bogus complaints I've read about this store has been by someone who uses a first name and then 2 additional letters.
Or you could just get over yourself and stop filing false complaints. Find a different hobby.
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Thud
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Feb 24, 2012
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I was talked into buying a washing machine more than twice.
Another fake complaint about PC Richard & Son. You need a life.
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sammycat13
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Mar 3, 2012
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Absolutely HORRIBLE - Stay Away From PC Richard & Son.
I guess PC Richard & Son does not care about customer service otherwise action would have been taken at the Paramus store. If you have a complaint, file with the local Better Business Bureau and/or the state's Attorney General.
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sammycat13
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Mar 4, 2012
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I was flabbergasted by the manager's ineptitude and lack of common sense. I told him that I would be taking my business elsewhere, which I did.
Don't buy anything at this store. They are liars and thieves. P C Richard & Son allows these crooks to continue because it brings cash to their coffers. Make a statement with your wallet, complaints to the Better Business Bureau. and Attorney General's office.
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sammycat13
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Mar 16, 2012
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We did talk to the store manager and he offered us another sales person instead of taking our complaint seriously.
so who did he send you, Joe Botros? LOL
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Thud
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Mar 17, 2012
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Salesman Nick S told us if we "threw the plumber a few bucks" he would install the dishasher,.
What about Joe Bostros Jr? Didn't you forget to mention him?
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Wp2008
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Mar 19, 2012
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I bought a front load washer whirlpool a year ago and it has seen more a pc richard repair man
Hi Blackwelt. We are sorry to learn about your washer. If you need further assistance, please provide your name, phone number, address, with the model and serial number of the washer, to [email protected], and we would be happy to look into this issue further. Sincerely, Melanie.
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Wp2008
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Mar 19, 2012
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I called George today to explain this issue - I hoped that he or George would go to bat for me,
Hello Kimbleycn. I apologize for the concerns you have experienced with your dishwasher. If you need further assistance, please email us your name, phone number, address, site that we contacted you on, and the full model and serial numbers to [email protected], and we will review this further. We look forward to hearing from you. Sincerely, Melanie.
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Thud
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Mar 21, 2012
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With such lousy service before the sale I can only imagine how bad the service is after they have your money.
But what about Joe Bostros Jr? You forgot to mention him.
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Thud
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Apr 4, 2012
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PC Richard and Son deliverman have NO show and NO phone call.
But what about Joe Bostros Jr?
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Wp2008
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Apr 6, 2012
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Nick S was told when I purchased the warranty that if the machine breaks and they can't fix it, they have to replace it;
Hello windyrt74. My name is Melanie and I am a representative of Maytag. We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the site you were contacted on, your user ID name, your phone number, your address, the full model and serial number, and email the requested information to [email protected]. We would be happy to review your concerns further. Sincerely, Melanie.
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Wp2008
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Apr 9, 2012
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The assistant manager James came up instead. I started by asking if he knew what had happened .
Hi Jeanacn. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your washer. If you still need assistance, please provide your name, the site you were contacted on, your user ID name, your phone number, your address, the full model and serial number, and email the requested information to [email protected]. We would be happy to review your concerns further. Sincerely, Melanie.
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