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Novo elite

United Arab Emirates

Consumer reviews about Novo elite

Zainab Ajmeri
Jun 19, 2018

Novo elite

I Am the victim of the novo elite holidays. We paid 6000 aed by credit card next day came to know that it's fraud company we are requesting to refund our money but nobody is answering to our phone calls.

Quresh522
Sep 26, 2018

Novoelite Bad Customer service

Hi My Name is Quresh and i am also victim of their bad customer service i was promise tickets for 2 but when i tried to book with their booking team i was told that they are not able to book tickets and told me to book ticket they will refund me more then 60 days now i havent received my claim

When i try to call Customer Relationship Officer Ms Gurleen first of all she never answers her call if she answer she dont know anything and second Mr Ameen who is always busy if u call him 10 time he will ans 1 time and give some excuses and will ask for some more time

I am.planning to file complain in Dubai DED for whole claim of 22000 dhs i hope govt will help me if anyone else is planning please contact me on ###

Ankarath
Dec 5, 2018

Mr.K Kumar

I also want to file a complaint against novo elite as I paid AED 15,000 and no one attends to my calls and they are unable to confirm any hotel and flight bookings.

Please inform if anyone is interested to do it jointly, my number is 0508661906

Vyom
Dec 8, 2018

FAKE FAKE FAKE

Pls it's trap pls call us back for the feedback pls call us on 0552810215 before going for meeting....Pls let us know we wil come there and screw the.

JavierCoralde
Jan 15, 2019

Novo Elite Holidays LLC is A FRAUD company

I don't know if there is still hope to refund the AED12000 I already paid to Novo Elite Holidays last September 2018. They are truly a FRAUD company! Their office is in Dubai, but their staffs went here in Abu Dhabi to sell their product/service but fooling people that they won the raffle draw and unfortunately, we were victimized by their deceiving scheme!

I already complained to Abu Dhabi DED regarding this issue but after 1 month I only got this message - "Please accept our apology as the requested information relates to an entity not supported by Abu Dhabi Government Contact Centre. We are responsible only for Abu Dhabi, Al Ain, Western region and your invoice from Dubai"

I hope the UAE government can have a unified law to protect consumers across the 7 Emirates.

I feel really sorry for all the victims of this Novo Elite Holidays... I hope all the people behind this scheme will face the consequences if not here on earth perhaps on the next life after death.

nikesh
Mar 13, 2019

Novo elite

Dubai, United Arab Emirates
www.novoeliteholidays.com/

NOVOELITE - Consumer cheating

Novo Elite group call you for a meeting and offer you some gifts and compel you to take their holiday packages. They have different packages. In my case, they first offered silver membership (18 nights with flight ticket) in which I was not interested. They they offered 6 nights for 5000 AED without flight ticket and I agreed and paid. When I tried to book my vacation, they asked me to pay AED 12000 more, else I cannot book. I have contacted some other customers and they also face the same issues.

This is the mail I got from them "Dear Mr. Nikesh,

Warm Greetings from Novo Elite,

Thanks for the enquiry.

Your account is deactivated due to pending outstanding and the services will only be offered after full payment. So I request you to kindly pay the balance amount of membership plan or else booking will get automatically cancel from the system.
Presently we are giving discounts to our members.
Your remaining balance need to pay is Aed 13,000 but after Discount we can provide you in Aed 12,000."

I am planning to file a complaint with Duabi Tourism Department

emireign
Apr 6, 2019

Feeling being scammed

Hi All,

Are there anyone out there tried to complain Novo Elite, if yes, kindly help us how to do it. I already feel helpless to this travel & tour already as I am not sure if their entity is legit or what as they provide very poor service to the point that you will be attacked with high blood pressure. Kindly reach me out to emireign.cagape428@gmail.com

Najla
Jun 18, 2019

Fraud company

Hi all dont ever trust this company,they r frauds,n they took my 20000,pls contact me my 0559275599

Abu123
Aug 25, 2019

Novo elite fraud people

Novoelite is cheating people
Collect money and not giving service
Or not refunding
The staff Sidrah sheik is the expert in the cheating activities
Javed is the head of this cheating group
Saifdullah is the manager of the company part of the cheating team if any team formed to file case against this team please include me also

Abu
0507177123

Abu123
Sep 11, 2019

Novoelite

Greetings

I am in process to file a case against novoelite through Dubai court anyone cheated fully mean not used any service and already request the service but the service not provided by novoelite
Also join with me to file case against novoelite
Please contact me

Regards
Abu
0507177123

Sureshg
Sep 17, 2019

Novo Elite

Dear All,

Am from RAS AL KHAIMAH ,we are also a victim of this scam. we took the membership on May 2019, until now never received the service.
Tried many time calling them but no one have replied. Only some emails were replied that too not which proper confirmation.
we have asked them to refund for 12000 dhs but there HOD (Mr. saifulla) strictly mentioned no refund use your service.
after 4 months with no proper response they are forcing us to use the service.
we are also planning to put a complaint in dubai tourism department. any one interested to discuss further with this matter pls call me on 0503778490.

binsily.stephen
Oct 1, 2019

NOVO ELITE Holidays - CHEATERS..

Bunch of Unprofessional, Untrustworthy buffalos...
they have cheated us and others.
group of stupid peoples.
they will never respond well with phone calls or mail.
i have taken a platinum membership on feb 2019. till now i didn't get a welcome dinner or welcome stay.
whenever we are contacting, they are saying some excuses.
they have taken my 15000 aed.
hey, stupid fellows; how can you live and eat with others hard earned money.
Real buffalos... cultureless fellows.
BEWARE..
include me also, am also interested to go forward with the complaint.
0526385480

Dr. Syed
Oct 7, 2019

NOVOELITE HOLIDAYS FRAUD COMPANY CHEATERS

NOVOELITE IS A FRAUD COMPANY , I PAID 30,000 AED IN CASH BUT NO SERVICE GIVEN TO ME YET , IF ANYONE IS GOING TO FILE A CASE AGAINST THEM INCLUDE ME ALSO , I WANT MY MONEY BACK FROM THESE CHEATERS.
MY NUMBER 0569942510

meerhameed
Nov 11, 2019

novo Fraud

i am also a victim we need to be combine to take action , the only option i see is a case court.
my number is 0504383612 , i will contact all of you who have shared their number in this thread and will create a whatsapp group

cmouli2502
Dec 4, 2019

Novo elite

hi am also victim no response from nova elite how to get our money back , pls include me in group will file complaint
0528227889

or any response came kindly update here ........

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