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Novo elite

United Arab Emirates

Consumer reviews about Novo elite

Zainab Ajmeri
Jun 19, 2018

Novo elite

I Am the victim of the novo elite holidays. We paid 6000 aed by credit card next day came to know that it's fraud company we are requesting to refund our money but nobody is answering to our phone calls.

Quresh522
Sep 26, 2018

Novoelite Bad Customer service

Hi My Name is Quresh and i am also victim of their bad customer service i was promise tickets for 2 but when i tried to book with their booking team i was told that they are not able to book tickets and told me to book ticket they will refund me more then 60 days now i havent received my claim

When i try to call Customer Relationship Officer Ms Gurleen first of all she never answers her call if she answer she dont know anything and second Mr Ameen who is always busy if u call him 10 time he will ans 1 time and give some excuses and will ask for some more time

I am.planning to file complain in Dubai DED for whole claim of 22000 dhs i hope govt will help me if anyone else is planning please contact me on ###

Ankarath
Dec 5, 2018

Mr.K Kumar

I also want to file a complaint against novo elite as I paid AED 15,000 and no one attends to my calls and they are unable to confirm any hotel and flight bookings.

Please inform if anyone is interested to do it jointly, my number is 0508661906

Vyom
Dec 8, 2018

FAKE FAKE FAKE

Pls it's trap pls call us back for the feedback pls call us on 0552810215 before going for meeting....Pls let us know we wil come there and screw the.

JavierCoralde
Jan 15, 2019

Novo Elite Holidays LLC is A FRAUD company

I don't know if there is still hope to refund the AED12000 I already paid to Novo Elite Holidays last September 2018. They are truly a FRAUD company! Their office is in Dubai, but their staffs went here in Abu Dhabi to sell their product/service but fooling people that they won the raffle draw and unfortunately, we were victimized by their deceiving scheme!

I already complained to Abu Dhabi DED regarding this issue but after 1 month I only got this message - "Please accept our apology as the requested information relates to an entity not supported by Abu Dhabi Government Contact Centre. We are responsible only for Abu Dhabi, Al Ain, Western region and your invoice from Dubai"

I hope the UAE government can have a unified law to protect consumers across the 7 Emirates.

I feel really sorry for all the victims of this Novo Elite Holidays... I hope all the people behind this scheme will face the consequences if not here on earth perhaps on the next life after death.

nikesh
Mar 13, 2019

Novo elite

Dubai, United Arab Emirates
www.novoeliteholidays.com/

NOVOELITE - Consumer cheating

Novo Elite group call you for a meeting and offer you some gifts and compel you to take their holiday packages. They have different packages. In my case, they first offered silver membership (18 nights with flight ticket) in which I was not interested. They they offered 6 nights for 5000 AED without flight ticket and I agreed and paid. When I tried to book my vacation, they asked me to pay AED 12000 more, else I cannot book. I have contacted some other customers and they also face the same issues.

This is the mail I got from them "Dear Mr. Nikesh,

Warm Greetings from Novo Elite,

Thanks for the enquiry.

Your account is deactivated due to pending outstanding and the services will only be offered after full payment. So I request you to kindly pay the balance amount of membership plan or else booking will get automatically cancel from the system.
Presently we are giving discounts to our members.
Your remaining balance need to pay is Aed 13,000 but after Discount we can provide you in Aed 12,000."

I am planning to file a complaint with Duabi Tourism Department

emireign
Apr 6, 2019

Feeling being scammed

Hi All,

Are there anyone out there tried to complain Novo Elite, if yes, kindly help us how to do it. I already feel helpless to this travel & tour already as I am not sure if their entity is legit or what as they provide very poor service to the point that you will be attacked with high blood pressure. Kindly reach me out to emireign.cagape428@gmail.com

Najla
Jun 18, 2019

Fraud company

Hi all dont ever trust this company,they r frauds,n they took my 20000,pls contact me my 0559275599

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