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Novo elite

United Arab Emirates

Consumer reviews about Novo elite

Zainab Ajmeri
Jun 19, 2018

Novo elite

I Am the victim of the novo elite holidays. We paid 6000 aed by credit card next day came to know that it's fraud company we are requesting to refund our money but nobody is answering to our phone calls.
Quresh522
Sep 26, 2018

Novoelite Bad Customer service

Hi My Name is Quresh and i am also victim of their bad customer service i was promise tickets for 2 but when i tried to book with their booking team i was told that they are not able to book tickets and told me to book ticket they will refund me more then 60 days now i havent received my claim

When i try to call Customer Relationship Officer Ms Gurleen first of all she never answers her call if she answer she dont know anything and second Mr Ameen who is always busy if u call him 10 time he will ans 1 time and give some excuses and will ask for some more time

I am.planning to file complain in Dubai DED for whole claim of 22000 dhs i hope govt will help me if anyone else is planning please contact me on ###
Ankarath
Dec 5, 2018

Mr.K Kumar

I also want to file a complaint against novo elite as I paid AED 15,000 and no one attends to my calls and they are unable to confirm any hotel and flight bookings.

Please inform if anyone is interested to do it jointly, my number is 0508661906
Vyom
Dec 8, 2018

FAKE FAKE FAKE

Pls it's trap pls call us back for the feedback pls call us on 0552810215 before going for meeting....Pls let us know we wil come there and screw the.
JavierCoralde
Jan 15, 2019

Novo Elite Holidays LLC is A FRAUD company

I don't know if there is still hope to refund the AED12000 I already paid to Novo Elite Holidays last September 2018. They are truly a FRAUD company! Their office is in Dubai, but their staffs went here in Abu Dhabi to sell their product/service but fooling people that they won the raffle draw and unfortunately, we were victimized by their deceiving scheme!

I already complained to Abu Dhabi DED regarding this issue but after 1 month I only got this message - "Please accept our apology as the requested information relates to an entity not supported by Abu Dhabi Government Contact Centre. We are responsible only for Abu Dhabi, Al Ain, Western region and your invoice from Dubai"

I hope the UAE government can have a unified law to protect consumers across the 7 Emirates.

I feel really sorry for all the victims of this Novo Elite Holidays... I hope all the people behind this scheme will face the consequences if not here on earth perhaps on the next life after death.
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