mystpage.com Spirit Incentives |
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Consumer reviews about mystpage.com Spirit Incentives |
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<Confused>
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Dec 30, 2011
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Complete Travel Reward Scam
I am recently going through the process of getting our trip to Vegas. I recently paid them $180 and now have to get to make the reservation. I am hesitant on calling based on your feedback. Should I give it a shot? They said the phone call could be anywhere from 30 to 45 minutes.
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in_search_of_answers
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Jan 23, 2012
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Complete Travel Reward Scam
We are in the process of making the phone call to find out which of the three dates have been approved. They have already received the 198.00. If someone does answer the phone I am planning on telling them I no longer want the free cruise and would like a refund. I feel that all these complaints from others are legitimate and no longer want to spend any more time trying. I do not understand how a company can work a scam for this long without being shut down...if this is a scam... it does seem strange the long process and all the hoops you jump...if they are legit you would think they would learn from mistakes and improve as they go along.
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in_search_of_answers
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Jan 23, 2012
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Complete Travel Reward Scam
Just got off the phone with Spirit Incentives Reservation. Oh hold for 45 min. when Brian then answered the phone. He said I dialed the wrong number and I told him, no I did not dial the wrong number, I repeated the number to him and told him the machine answered saying "Spirit Incentives Reservations" he said he needed to transfer me. I was then told I needed to pay 75pp plus...I stopped him right there and said I am not passing any more money out for a FREE vacation and that I would like to cancel. He asked my name, address and phone number and that I would be receiving a company check for the 198.00 in 7-10 business days. We shall see. I will get back on this site once the check arrives.
Started out excited for a vacation and now it turns into excited for a refund.
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cconrad
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Jan 29, 2012
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Complete Travel Reward Scam
legal claims investigator would like to help anyone that has documentation and has lost money. Contact [email protected] or call 806-553-0326
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in_search_of_answers
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Feb 6, 2012
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Complete Travel Reward Scam
I just received the refund check in the mail and will take it to the bank. I wanted to make sure I got back on here as I said I would.
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busdriver#3
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Feb 9, 2012
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Complete Travel Reward Scam
Has anyone paid for the vacation package that they try and sell? I bought one for $1, 150.00 with unlimited vacations. If you use the Friday specials that come out once a week it is 248.00 a week for a condo that is open in different areas.
But to book well in advance it is 500.00 a week and I get the first 5 at half price. But I haven't heard from anyone that went to any of these condos. I would like to see if they are as nice as they show. Can anyone help?
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busdriver#3
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Feb 9, 2012
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Complete Travel Reward Scam
I am not trying to sell it I just meant does anyone own the plan I have and has used it. I have not registered for the free trip yet and not sure I will. you all scared me.
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Patti Moistner
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Mar 5, 2012
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Complete Travel Reward Scam
I too am waiting for a response from Spirit Incentives. I went to the time share presentation and was also presented with a voucher. I sent my check in for the 198.00, chose my travel dates, and am now waiting for word on my trip. After reading all the comments I'm really scared that my vacation will never come. My friend who went with me bought a timeshare and cancelled it a few days later with no problem and a full refund. Wondering now if I should just get my money back?
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Spirit Incentives
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Mar 21, 2012
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Complete Travel Reward Scam
We sincerely apologize for any issues you had with our company. Please send your contact information to [email protected] and we will make sure you are contacted promptly. We look forward to hearing from you.
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lsider
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Mar 22, 2012
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Complete Travel Reward Scam
I have registered my certificate and have only 30 days to send them money for the flight and hotel. After reading all the complaints I am scared to send them any money. I am not sure what to do now?!
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ckturtl
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Mar 27, 2012
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Complete Travel Reward Scam
i had to go through spirit incentives for my cruise and then once i paid for it, they directed me to the royal caribbean cruise website, it was legit ; ) all i paid were port fees and flight taxes. my cruise and flight were paid for. when i called the place i do remember being on hold for atleast 30 minutes, which is ridiculous. my girlfriend is now trying to get to the mystpage website and can't, it will not work. so what is she supposed to do with her free cruise? there are no phone numbers to call in her email etc.
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Spirit Incentives Rep
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Apr 9, 2012
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Spirit Incentives
Hi my name is Jermaine, I'm a representative of Spirit Incentives. We take customer service very seriously from the million customers we service yearly. Spirit Incentives fulfills travel for all our customers that follow the Terms of Participation outlined on the back of the certificate. Customers who have followed the Terms of Participation are not declined travel. Please make sure you have reviewed the terms and conditions provided on your offer. If you would like to review your file with us, please send us your contact information to [email protected] and we will have a customer service agent contact you. Thank you and we look forward hearing from you.
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gon871
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May 21, 2012
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dates not exceptable
I received my notafication via internet. I put down my location but then when I went to enter my date (1) it was a month away from what I wanted then it wanted dates 30 days later and then another 30 days later. This is NOT any of the dates I wanted so therefore, refund me my money. I control my time not some company..
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eboester
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Feb 19, 2013
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unable to get a rep on the phone
I have tried at least 3 times to reach a rep in booking. All I get is put on hold for at least 15 to 30 minutes. I cannot call during the day as i am working. I can call late in the day which puts me close to your closing time, you are an hour earlier than we are. The last time I called I was on hold for at least 30 minutes or longer. I got feed up and hung up, thinking maybe someone forgot about me. I called back immediately only to get the recording that "Spirit Incentives was now closed" and the hours of operation. I would like someone to contact me either by email:[email protected] or call me at 618-339-9805 to get our reservations booked. With all the negative complaints I've read about your company it makes me uneasy about making the reservations. I would hope your company would do the right thing and step up to the plate and take responsibility for the issues your certificate holders are dealing with. I would like to get our reservaions made as the time is running out. Please respond to this email.
Thank you, Elaine Boester
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happy vacationer
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Mar 1, 2013
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afraid of being scammed
I received a vacation package as above with cruise and airfare and and after reading all of your experiences I am not going to go any farther to book and pay for the four day three night vacation. I cannot see how anyone has to fight to get their money back but I don't feel I have the time to begin this aggravation. thank you all who have warned others of this scam! I will continue to book my travel with a reputable travel counselor now and in the future!
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clarence
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May 31, 2013
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can't register
type in correct email and the site keeps saying email can't be sent now to try again later. tried for several hours with the same results i feel this is just a host.
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BEVERLY53
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Dec 1, 2013
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NEVER RECEIVE CERITICATE
I submitted the 3 DAYS 2 NIGHT VACATION GETAWAY WHICH I RECEIEDFROM WINDHAM IN ORLANDO FLORIDA TO YOU IN THE MAIL AND I HAVEN'T RECEIVE THE CERTIFICATE YET. I ONLY HAD A YEAR TO USE IT AND MY YER BE UP IN JULY. MYTHREE CHOICES WERE BAHAMAS, ORLANDO ARE VEGAS AND I WOULD LIKE TO TRAVEL AROUND MAY AFTER MOTHER DAY. I DON'T HAVE AND CONFIRMATION INFO BECAUSE I MADE THE CODES TO YOUR COMPANY. I HOPE THIS ISN'T HOST BECAUSE WINDHAM WILL HEAR ABOUT IT.
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itsjustme
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Mar 3, 2014
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web site does not work
The mystpage.com does not work. Has anyone had better success with registering or is it even worth it?
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