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My-picture.co.uk

United Kingdom, England|Greater London

Consumer reviews about My-picture.co.uk

Andrew...
Dec 9, 2011

non-delivery

We ordered a 32 x 24 canvas of our daughter, we received it within a week and we are very happy with it. The website says 48hr despatch not 48hr delivery so to get from Germany in a week from order date for free isnt bad at all!! We paid the extra for it to be put on the frame and its excellent, by the looks of the other reviews it looks like its worth paying the extra because its still a great price.

Babygirl8782
Dec 16, 2011

non-delivery

After reading the reviews of this company i was so worried as to what i was going to receive. I thought that it was very naughty of the company to have .co.uk in their name only to find out after payment that they are based in germany. I kept reading negavtive reviews about delivery time, quality of canvas and that the canvas would come with seperate pieces to put together yourself. However after receiving my canvas today which i had only ordered last week i couldnt be pleased more. If people read the information properly it will state that the canvas will come in pieces however you can have it framed and stretched at an additional cost of £5 and considering the canvas is so cheap i didnt mind paying this cost. The quality of the picture in my opinion is very good the only thing is you get a barcode of colour affect on the folded edging which is minor and you wont see when put on the wall. Overall my experience with this company is a very positive one and if people read the correct information properly then you wont be in for any suprises.

Angry customer in uk
Dec 30, 2011

non-delivery

We ordered canvasses because of guaranteed delivery before Christmas which was a blatant lie as they took weeks to come so couldn't be given as Christmas had been and gone! Tried contacting by email with no response and couldn't contact by phone! Worst company I have ever dealt with avoid using at all costs as you be left dissappointed and very frustrated! They should not be allowed to falsely advertise like that!

Lynton
Jan 13, 2012

non-delivery

Ordered a canvas from them in mid december - didn't realise until trying to find out where it was, that they are actually alledgedly based in Cologne Germany. I too opted for the stretched and framed, and it looks like a blink 5 yr old has done it. Shockingly poor.
Countless emails to and fro - i have sent them pics of it - as far as they can see nothing wrong with it, so no refund. (40 x 20 inch canvas £62 delivered) Asked for the canvas to be wrapped - i.e. part of the pic on the sides. I genuinely have no idea what they have done there, but its not part of the picture.

Their phone no is on their websitre, albeit tucked away...

United Arts Ltd.
Great Hampton Street
B18 6EW Birmingham
England / United Kingdom

Telephone: 0049 (0)180 5 226827*
(Mo.-Fr. 11-15 o'clock)

(14 Cent/min from landlines. Higher fees may be applicable for calls from mobile phones.)

Fax: 0049 (0)1805226828
E-Mail: [email protected]
www.my-picture.co.uk

Management:
Philipp Mühlbauer

Registry Court: England/Wales No. 5829745


Handed my problems over to the CC co. They are after a full refund.

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