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Montage Furniture Services

United States, Minnesota

Consumer reviews about Montage Furniture Services

Ben S.
Jan 17, 2012

Protection Plan

First things first... the MAJORITY of you purchased ASHLEY furniture... well is the start of all your issues... Its not 'Quality' furniture... being a sales person in the industry for close to 10 years now has taught me the difference between "Quantity" and "Quality"... Don't blame the Warranty company for not fixing and denying claims on furniture that's not worth it to begin with. I sell Montage Furniture warranty plans and the have been absolutely great. Think about that before you buy Ashley furniture.

Rolln2
Jan 29, 2012

Protection Plan

Well think about this. I have 2 years left on my protection plan, and was just denied a claim when a ladder fell onto the corner of my sofa and ripped a tear in the corner and flatted the wood. I went through the whole process documenting and sending in pictures, they sent a repairmen out and the repairman said he would order me a new fabric cover and fix it. Now MF is dening my clain and said it was general wear. HOW CAN A LADDER FALLING ONTO YOUR FURNITURE BE CONSIDERED GENERAL WEAR. IT WAS CLEARLY AN ACCIDENT. I will give them a chance to re-consider, then I am going to hire a lawyer and start a class action law suite, if they do not fix or replace my damaged furniture. Is there anyone else out there that would like to be named in the class action?

Montage hater
Jan 21, 2014

Claim service with Montage

Kitty urinated on sofa after suffering a stroke. Warranty section Q clearly states that claims not covered for pets except bodily fluids. After tech visit and lies with warranty company supervisor is stating they do not cover odors left by pets. Refers to section P that says they do not cover odors put forgets sections Q that states they cover bodily fluids from animals.

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