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Menards

United States

Consumer reviews about Menards

jeffro28
Dec 18, 2011

Customer service is non existant

Ex customer. If you want to talk to a PERSON good LUK

getoverit23
Dec 28, 2011

Overcharge the disabled

Just because you are disabled does not mean you should get "special delivery" charges. If others have to pay the extra $10, then so should you! Don't use your disability as a crutch. The guy was following the rules and Menards uses an outside delivery service. The extra $10 (which is a very reasonable price) goes to the person that is delivering the chair, not Menards. Sounds like you want something for nothing, shame on you!

RAGONSLOVER
Dec 28, 2011

Overcharge the disabled

MENARDS SUCKS LIKE RAGON DOES MY C*CK.

lovesbroilers
Dec 28, 2011

Overcharge the disabled

You suck my cock and I'll suck yours loverboy.

getoverit23
Dec 28, 2011

Refused to honor veterans discount,and would not accept rebate

So are you saying Menards should give 10% off to doctors, nurses, firefighters, police officers, school teachers???? What makes a veteran soo different from any of the people I just mentioned?? Get your head out of your ass you selfish prick.

M3C Slimjim
Dec 28, 2011

Refused to honor veterans discount,and would not accept rebate

We're special people. Just ask OLDTIMER AKA SUPERBOWL on my3cents.

RAGONSLOVER
Dec 28, 2011

Refused to honor veterans discount,and would not accept rebate

THE OP WANTS A DISCOUNT FOR BLOWING ME! HES A BITCH AND DONT KNOW IT. GET OFF THAT SOAPBOX OF YOURS OP AND STOP DEMANDING YOU GET SOMETHING FOR NOTHING LIKE RAGON DOES.

upbaja
Jan 2, 2012

Can't give receipts for cash sales

Gift receipts can be given on any item no matter how they are purchaed. Buying with cash has NOTHING to do with it. As stated, they need to know BEFORE the transaction is done, otherwise, NO gift receipt!!!

Al!@#
Jan 20, 2012

Lyon's Bathtub from Menards is crap!

Lynne, Recommend call Lyon and talk to support.

oldstoremanager
Jan 25, 2012

Awful place to work in

I was a Menards store manager for a number of years until the 70 hours work weeks (on avg) and the constant relocations didnt coincide with my goals to start a family.
Many of the above claims do have some merit.

Age discrimination:
Partially true -- I was once asked to "eliminate" multiple ass. manager positions. This was because Menards wanted ast. managers that would agree to relocate for the company. The people whose positions that were eliminated were all older people with homes and families that had no plans to move. The positions were recreated a few months later with new "young" employees.

Calling the aware line:
-- generally NOT a good plan if you still want a job there. It is not all that anon. and the store managers are given clues (sometimes the transcript) and advised to weed out the problem employee.
The Chicago area stores (at least out of the stores I was moved to/from) did tend to have the worst cust service and employee conditions. The store managers had other duties to worrie about, like bribing the city officials

As far as shifts being cut short:
-- true, managers are paid a bonus if they stay within a certain payroll percentage. They are fined if they go above that percentage. If sales are up there is more payroll to spend, just like any business.

Menards does have a fleet of lawyers that will be sent out if Larry Menard feels slighted in any way, no matter how little the dollar amount involved.

Menards is very anti-union... Ast store managers are sent to an anti union training seminar. Store managers also loose a large portion of their pay if a union ever gets involved in an individual store. They are not allowed to hire any employees that have ever worked for a union, which may also provide some insight as to why many of the employees there have no experience.

kwill23
Mar 17, 2012

Awful place to work in

to add to the already overwhelming proof that menards if a money grubbing establishment where only gm and managers reap the rewards we are trained to not only ask for add on sales but expected to get add on sales, as well as selling the most expensive products over more affordable choices. Gm and managers must also have no life cause they work 50 plus hours a week and twelve hours days are the norm, heck even low level employees (manager too) often close at ten at night and open the next day or at least very early ins the next day. And because our company did badly on an inspection (what is this the military) managers and employees are having to stay after close even if they are only scheduled to close and even if they have done all their tasks. If is freaking ridiculous as i have basically stood around waiting for other departments to finish their work and punched out up to an hour late, it should be against the law to keep employees after their schedule is over unless they haven't completed their work. and previous, complaints are right, basically a bunch of kids on power trips manage and don't want you to get better because you become a threat

kate316
Apr 4, 2012

Awful place to work in

I worked at menards for little over a month. I agree with everyone on here that says Menards treats their employees like dirt! I was fired because my drawer was always coming up short even when id count out the "change due" to the customer. They dont tell you for days if/when your drawer was shirt. All in all Menards is a crappy company to work for.

shrek12345
May 5, 2012

They refused to change it or give my money back.

I bought a gas tiler from them which turned out to be faulty, when I brought it back straight away after trying and they said I should go to repair shop. They refused to change it or give my money back. Worst CS ever

Sannyjack
Apr 22, 2013

poor service

I purchased some building stuff from them and I paid about $15k for my order and I was highly surprised when instead of purchased high quality supplies I received something absolutely different. I tried to contact them many times for an exchange but each time I just received rude service. Beware and don't buy from them!

smv1208
Jun 17, 2019

Absolute Worst

Menard’s is the worst! They have absolutely no customer service. One employee told me they don’t offer a military discount because their prices are low energy already! What the hell do their prices have to do will offering a discount to active military and veterans! Another employee told me he’s a veteran and understands but their 11% rebate makes up for it....I said an11% rebate that you offer to everyone that has to be used in your store so who’s really getting the advantage here! Their employees are rude and act put out if you ask them for help. Will never shop there again!

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